Hampton by Hilton Shantou Chaoyang

Hampton by Hilton Shantou Chaoyang Reviews

Hampton by Hilton Shantou Chaoyang

Wenguang Street West Gate Residents' Committee Mianxi Road No.388, Chaoyang District, Shantou, Guangdong, ChinaView Hotel Details
Hampton by Hilton Shantou Chaoyang
Hampton by Hilton Shantou ChaoyangHampton by Hilton Shantou ChaoyangHampton by Hilton Shantou Chaoyang
Check available rooms for your travel dates
We Price Match
1 night

Guest Reviews of Hampton by Hilton Shantou Chaoyang

9.5/10
Outstanding
3726 review
Verified reviews
Location9.5
Amenities9.4
Service9.5
Cleanliness9.6
Filter by:
Sort by:
All reviews(3726)
Positive reviews(3694)
Reviews with photos/video(470)
Friendly front desk staff(652)
Classy environment(549)
Delicious breakfast(359)
Many amenities(214)
Convenient parking(203)
Large rooms(152)
Perfect for business trips(75)
Awesome gym(28)
Negative reviews(32)
Guest User
Deluxe Family Room
Stayed in Mar 2025
Family
3 review
10/10
Outstanding
Posted on May 7, 2025
Nice food, helpful and pleasant reception lady, Joy. Very good memory for our family as a whole.
Response from Property: Dear Guest,Thank you for your kind words! We're thrilled you enjoyed the delicious food and that Joy from reception made your family feel welcome with her helpful, pleasant service. Creating lasting memories for guests like yours is what we strive for, and we're honored to have been part of such a special experience. Your feedback means a lot to us, and we hope to welcome you and your family back soon for another wonderful stay.
Guest User
Deluxe Queen Room
Stayed in Nov 2024
Other
3 review
10/10
Outstanding
Posted on Dec 7, 2024
Great hotel with a big and clean room, and tasty breakfast. Most importantly, they were very kind to me :)
Response from Property: Dear guest, thank you so much for your kind words! We're delighted that you enjoyed our spacious and clean rooms, delicious breakfast. Your satisfaction is our greatest motivation, and we truly appreciate your compliment on our staff's kindness. Looking forward to welcoming you back soon!
Clarence94016
Superior 2-bed Room
Stayed in Oct 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Nov 3, 2024
The room are fully equipment and environment was excellent with hygiene clean, front desk servicing were good and serve you with carefully, I am very comfortable and satisfied with it!!!
Response from Property: Dear friend, hello. Thank you very much for choosing to stay at our hotel and giving such a high rating in your review. We are delighted to provide you with a convenient location and a surprising service experience. We have always been committed to providing the best service for every guest, allowing you to feel the warmth and comfort of home. We will continue to work hard to provide you with better service and experience. Looking forward to your next visit!
ST86
Superior 2-bed Room
Stayed in Aug 2024
Family
12 review
7.0/10
Posted on Sep 12, 2024
Location is prime. Hotel exterior looks great but things looks old inside. Breakfast was good. Overall, a pleasant stay.
Response from Property: Dear friend, we are glad that you have chosen the Hampton by Hilton Chaoyang, Shantou. First of all, thank you very much for your affirmation and recognition. We were unable to receive your full marks and praise. It is regrettable, but also an encouragement, which shows that we still have better room for improvement.In the future, we will work even harder to provide high-quality service and hardware experience for all guests. We hope that you will have the opportunity to stay at the hotel and test our growth.
Guest User
Cozy Queen Room
Stayed in Oct 2023
Couple
2 review
10/10
Outstanding
Posted on Nov 4, 2023
I was very impressed by this hotel albeit just outside the main area of the town, a slow walk of 2 kilometres. The reception was very efficient in checking us in and allocate our room on the 10th floor. The room was large by the standards we were accustomed to in the West, whilst the bed was just right and very comfortable. The costs of our 2 night stay was incrediblely cheap with breakfast by any standard albeit Chaoyang isn't a 1st line city. The service we got was second to none, especially the night front desk lady - Suki Li and the day front desk young man - Alan Cheng. They bent over backward to help especially with my limited putonghua by conversing in Cantonese instead. They helped with taxi bookings when I could not because of I didn't have a local mobile number plus trying to use the automated vending machine which was QR coded as per norm in China. Breakfast was a mixture of oriental and western food. I was glad that the hotel has decent English breakfast tea unlike many others that we had stayed in, in additonal, the self service coffee machine can produce a decent coffee that satisfied the wife ( 2 shots of expresso plus 1 flat white or 1 Americano). The only complaint I have was that there is no milk power or fresh milk available in the room for making tea or coffee, it's one issue that the hotel management should consider in the near future. Overall, the hotel was cleaned and modern. I have no hesitation in recommend it.
Response from Property: Thank you very much for your stay! We are happy to have a great time on your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress, we will continue to maintain enthusiasm and strive to make every guest feel at home, and look forward to your return! Welcome to come back and have a good life!
Guest User
Superior 2-bed Room
Stayed in Dec 2024
Family
1 review
10/10
Outstanding
Posted on Jan 12, 2025
New, neat, nice and convenient.
Response from Property: Thank you for these wonderful words! We're glad our new, neat, and convenient hotel met your expectations. Looking forward to seeing you again！
Jiando100
Cozy Queen Room
Stayed in Feb 2024
Business traveler
20 review
10/10
Outstanding
Posted on Mar 15, 2024
Staff Xiao Hui very kindly and professional, room very clean, will choose here again next time if I come back.
Response from Property: Thank you very much for your stay! We are happy to have a great time on your trip. Your appreciation gives the hotel a great encouragement and is also the driving force for our progress, we will continue to maintain enthusiasm and strive to make every guest feel at home, and look forward to your return! Welcome to come back and have a good life!
Weixiaobao
Deluxe Queen Room
Stayed in Nov 2023
Business traveler
6 review
10/10
Outstanding
Posted on Dec 22, 2023
The stay was very pleasant, I really like the style of Hilton Hotel, and the environment is also very good. The receptionist Xiaohui at the front desk quickly helped me check in and I really like
Response from Property: It's really exciting to see the simple yet profound praise from the customer! And you still recognize our service so much! We strive to provide the most thoughtful and meticulous service to every customer, bringing them a valuable experience. Hampton by Hilton Hotel is a young and energetic hotel that showcases its unique charm to guests with a modern and youthful style and warm and considerate services. The encouragement from the guest is the greatest support and encouragement for the hotel. We will serve every family member with care and look forward to meeting you again!----Waiting for your Hamopton little friend
Septianus
Cozy Queen Room
Stayed in Nov 2024
Family
1 review
10/10
Outstanding
Posted on Dec 6, 2024
Very good room 1012
Response from Property: Dear guest, thank you so much for your compliment on Room 1012! We're thrilled that you had a great stay. Our team works hard to ensure every room is comfortable and inviting. Hope to welcome you back again soon!
HHK hk
Deluxe Queen Room
Stayed in Jul 2023
Business traveler
113 review
9.5/10
Amazing
Posted on Aug 7, 2023
The location is poor as there is outer side of town . But room and others are clear.
Response from Property: Dear Hampton family, hello! Thank you very much for taking the time to make a sincere review of Hilton Hampton Hotel Shantou Chaoyang. It is a pity that we did not get your 5-star praise. Xiaopeng is very sad, however, it shows that we still have room for progress. The hotel is conveniently located 1 km away from the exit of Chaoyang West Expressway. The hotel provides free parking, free storage, car call and other services. On the left side of the lobby on the first floor of the hotel, there is an open buffet breakfast, complete hotel facilities, 2-5F Shui Shan Fang recreation, 6F gym and free self-service laundry, 13F multi-function banquet and conference hall. We will work harder to do a good job in every detail of service, create a warm and homely atmosphere for every customer, and look forward to meeting you again. Wish you a happy life!----Waiting for your Hamopton little friend
Tee Wee Lee
Superior Queen Room
Stayed in Jul 2023
Business traveler
21 review
8.0/10
Very Good
Posted on Aug 8, 2023
Housekeeping need to improve. A lot of teething issues
Response from Property: Dear Hampton family , first of all, thank you for choosing to stay at Hampton by Hilton Shantou Chaoyang. During your stay, we failed to bring you a satisfactory feeling, but also please understand, you reflect the problem, we will take appropriate measures to rectify, we have always believed that life should be quiet enjoy comfortable, unrestrained, we have been adhering to the "Friendly, Authentic, Caring, Thoughtful" spirit of happy friend service every guest, We are committed to creating a intimate and comfortable accommodation for our guests. We believe that you will be satisfied with your next stay. We look forward to your coming again at --------Sorry full of Xiaopeng
Yiersan456qibajiu
Superior Queen Room
Stayed in Apr 2025
Traveling with friends
5 review
10/10
Outstanding
Posted on May 21, 2025
We were upgraded to a new room when there weren't many people. It was really nice. The environment was clean and tidy. Xiaochan at the front desk provided good service.
Original TextTranslated by Google
Response from Property: 親愛的朋友，感謝您的暖心點評！小嬋得知服務獲贊一定非常開心，她們始終用真誠對待每位賓客，您的認可就是對她們最大的鼓勵！設施、衞生、環境與服務的用心，都是為了讓您住得舒心。您的滿意是我們前行的動力，期待下次重逢，繼續為您帶來高品質的旅居體驗！
Jiangyinzhoujielun
Cozy Queen Room
Stayed in Apr 2025
Business traveler
79 review
10/10
Outstanding
Posted on May 8, 2025
The service attitude of Xiao Li at the front desk was super good. The room was comfortable and clean, which was good. There were also a few girls at the front desk whose names I forgot. In short, they were all very professional and had great service attitudes. I will stay here again!
Original TextTranslated by Google
Response from Property: Dear friend, seeing your good comments, our hearts are filled with warmth and touching! Xiao Li and other front desk colleagues will be very encouraged to know that they have received your high recognition. They always integrate professionalism and enthusiasm into every service, and greet every guest with sincerity and meticulousness. Your affirmation is the greatest compliment to them! We are also very happy that you are satisfied with the comfortable and clean guest rooms, which is the result of the dedication and persistence of the housekeeping team. Your willingness to choose us again is the greatest trust in us. We are looking forward to meeting you next time and will definitely bring you a better stay experience with better services!
ZKkunbeibei
Superior Queen Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 3, 2025
Joy at the front desk has a good service attitude, convenient parking, comfortable and clean rooms, recommended, and small games are also prepared during the Labor Day holiday
Original TextTranslated by Google
Response from Property: Dear friend, we are all very encouraged by your enthusiastic recommendation! Joy must be very happy to know that her service is recognized by you. She always greets every guest with a sincere attitude and professional service, hoping to add warmth to everyone's journey. We are well aware of the importance of convenient parking for travel. The spacious parking lot is to make your travel more worry-free; the housekeeping team strictly controls the cleaning standards, just to create a comfortable and clean resting space for you. The careful preparation of small games during the Labor Day holiday is to add more joy and memories to your journey. I am very happy to get your love! Your good comments are the greatest compliment to us. In the future, we will continue to maintain this intention, continuously improve the quality of service, and look forward to meeting you again!
Mr Zheng CH
Deluxe Family Room
Stayed in Mar 2025
Family
2 review
10/10
Outstanding
Posted on Apr 22, 2025
The front desk service is thoughtful, the room is comfortable and clean, the hotel is new and nice. They also helped me arrange SF Express to send the courier. The waiter is very nice and polite. The room is very clean, and the environment is also very good. I will stay there again next time. You can read quietly in the room
Original TextTranslated by Google
Response from Property: Dear friend, we are so happy to receive such a detailed and heartwarming praise from you! Our front desk colleagues always adhere to the concept of "customer-oriented" and hope to escort your stay with thoughtful service; the housekeeping team takes "comfort and cleanliness" as their constant pursuit, carefully maintaining every detail, just to create a safe resting space for you. We are very pleased to know that the hotel's new facilities and quiet environment can allow you to calm down and enjoy your reading time! Although it is a small matter to assist you in arranging SF Express to send express, it is also a manifestation of our desire to provide you with convenience. Your promise of "I will stay here again next time" is the greatest praise and trust for us! We are looking forward to meeting you again, and we will definitely provide more considerate service and better experience to make every stay full of surprises!