International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store)

International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store) Reviews

International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store)

No.96 Changping Road, Shantou, ChinaView Hotel Details
International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store)
International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store)International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store)International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store)
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International Exhibition and Convention Tocasi Hotel (Swatow Suning Plaza Mixc City Store) Guest Reviews

4.5/5
Good
1342 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All Reviews(1342)
Positive reviews(1271)
Reviews with photos/video(313)
Friendly front desk staff(166)
Easy to get around(99)
Convenient parking(64)
Great location(49)
Convenient for shopping(44)
Perfect for business trips(29)
Delicious breakfast(29)
Would stay again(18)
Negative reviews(71)
Anonymous User
Executive Room (2 Beds)
Stayed in Jan 2024
Family
4 review
3.5/5
Posted on Jan 21, 2024
The room was spacious but the cleanliness is to be much improved. Complained there was a cigarette in the bathroom (although its a non smoking room 😒). It was right at a obvious place but i flushed it down the drained. Stayed 3nights but they nvr took effort to clean. House keeping was not done, as the bed was quite mess. Breakfast.... Is a no but still edible. Service at the reception was great.
Response from Property: Distinguished guests, hello! Thank you for staying at Tocasi Hotel Shantou! We will respond to your concerns in a timely manner. Thank you again for your support, Shantou Tocasi Hotel staff warmly welcome you again! We will strive to do better, we will serve with our heart, so that every guest can feel the warmth of home, we hope our service can bring you more surprises and moved, look forward to your next arrival!
Guest User
Executive Cozy Room (Double Bed) (Bathtub, Sofa)
Stayed in Mar 2024
Couples
2 review
4.2/5
Very Good
Posted on Mar 21, 2024
It is a small but very pleasant hotel. Maynot be suitable for elderlies as there is no porter. Especially if you have to carry your large heavy luggages up the stairs to the hotel lobby. 1. Location : Convenient. Food is easily available within 5~15mins walk. 20~25mins walk to Longyan South night food street. 1.1 Hotel is about 7~8km from Shantou Railway Station. Taxi fare approximately RMB 38+/- 1.2 Hotel is about 4~5km to Shantou Ancient City (small garden). Taxi fare approximately RMB 18+/- 2. Service at Reception: Exceptional! All staffs we encountered were very helpful and friendly. 6 stars!!! 3. Hotel Rooms : Very basic but clean & modern. 4. Hotel lobby : Very small and spartan. 5. Transport : No MRT, no buses. However, DiDi taxi is easily and readily available… and fees are very affordable too.
Response from Property: Your evaluation urges us to continue to improve, continue to pursue, we make persistent efforts to continue to present you with a more perfect stay experience, looking forward to your visit again! I wish you peace and joy~
Koh K
Selected Double Room
Stayed in Oct 2023
Couples
2 review
5.0/5
Outstanding
Posted on Oct 29, 2023
We are from Singapore, and this is our first visit to Shantou after Covid-related restrictions in China caused some confusion with Alipay and WeChat before we arrived. The two front desk staff, 彤彤 and 小 珊, truly made us feel safe and hassle-free during our stay. 彤彤 was incredibly patient, guiding us on how to use Alipay and WeChat to book taxis, make payments for food delivery, and even have food sent to our room. 小 珊 took the time to explain and recommend excellent local dining options around the hotel. My husband and I are genuinely grateful for their sincere assistance during our three-night stay. The hotel room was spacious and clean. I particularly appreciated the tea set and the complimentary tea samples that allowed us to enjoy a cup of tea in the room. The bathtub was clean, and the sensor light in the toilet was a thoughtful touch. 我们来自新加坡,这是我们在疫情期间后首次访问汕头,中国的疫情限制在我们到达之前导致了一些关于支付宝和微信的混淆。前台的两位工作人员,彤彤和小珊,在我们逗留期间让我们感到非常安全和无忧。 彤彤非常有耐心,指导我们如何使用支付宝和微信来预订出租车、支付外卖,甚至将食物送到我们的房间。 小珊花时间为我们解释并推荐了酒店周围的出色餐饮选择。我和我的丈夫对他们在我们三晚逗留期间的真诚帮助感到非常感激。 酒店房间宽敞而干净。我特别喜欢茶具和免费茶样,这使我们可以在房间里享受一杯茶。浴缸很干净,卫生间的感应灯是一个贴心之举。
Wai
Executive Room (2 Beds)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Comfortable room with nice staffs. Excellent location.
Response from Property: Thank you for your affirmation!I will continue to work hard and come home often to see you!
Ka Tat
Queen Room
Stayed in Apr 2023
Family
3 review
5.0/5
Outstanding
Posted on Apr 11, 2023
Staff are very friendly and nice. Location is perfect, many restaurants nearby in weakling distance. The room is big and the room environment is good.
Response from Property: Dear guests: Hello, thank you for your comments! The hotel advocates "attentive service", and we are trying to find opportunities to provide you with services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to your coming again.
davidroom
Cozy Queen Room
Stayed in Jan 2023
Couples
5 review
4.5/5
Great
Posted on Jan 22, 2023
The position is very convenient. The room is modern. The breakfast is ok.
KANJI SAVJI
Queen Room
Stayed in Dec 2022
Business travelers
34 review
5.0/5
Outstanding
Posted on Dec 16, 2022
Good to stay here , clean and convenient
Response from Property: Thank you. Welcome to come again next time! Wish you a happy life!
Guest User
Selected Double Room
Stayed in Mar 2024
Business travelers
5 review
5.0/5
Outstanding
Posted on Apr 5, 2024
goods.
Kim Ming Kimkie
Selected Double Room
Stayed in Jul 2022
Business travelers
4 review
5.0/5
Outstanding
Posted on Aug 22, 2022
nice hotel at good location
Guest User
Cozy Queen Room
Stayed in Jun 2024
Friends
3 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The front desk helped us upgrade the room. The room was clean and comfortable. But the soundproofing was not very good. I will come again next time if I have the chance.
Original TextTranslated by Google
Response from Property: Your evaluation nourishes my heart like sunshine and rain. I love you. I would like to express my sincerest wishes to you on behalf of the hotel. With your understanding and support, we will continue to work hard! Please come often!
Guest User
Selected Room (2 Beds)
Stayed in Jun 2024
Family
5 review
5.0/5
Outstanding
Posted on Jun 11, 2024
The room was very clean. The front desk upgraded the room. The sleep was very comfortable. The location is excellent. It is close to food. The sleep was very comfortable. There is also a snack street opposite the hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and high evaluation of Tukas Hotel. We are very happy to see your good comments. We are very happy to see your recognition of our work. We have always maintained warm and sincere service to our guests. The hotel is opposite the Vientiane City, located in a bustling business district, with a wide parking lot and convenient transportation. Tukas Hotel is committed to creating a comfortable, quiet and warm accommodation space to provide every guest with a home-like experience~ I hope that Tukas Hotel can become your first choice for tourism or business travel to Shantou. All the staff of the hotel look forward to your stay again with your friends and family. Wish: All the best, good mood every day O(∩_∩)O~
Zhizihua~~
Selected Room (2 Beds)
Stayed in Jun 2024
Friends
5 review
5.0/5
Outstanding
Posted on Jun 10, 2024
Location: The hotel is near the MixC in downtown Shantou, just a few minutes' walk away. The room is very clean. Although it is next to the road, the sound insulation is very good and it is relatively quiet at night. **Take a taxi to Shantou High-speed Railway Station for 10 yuan. Take a taxi to the seaside promenade, the small park, and the square ferry for more than 10 yuan. The transportation is very convenient. Service: The front desk service is good. After checking in, let us take a picture of the local food recommendation. Takeaway can be delivered directly to the door of the room. Although the breakfast variety is a bit small, the freshly cooked barley noodles are good. I ate a bowl for two consecutive days. The only drawback is that there is no coffee☕
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and high evaluation of Tukas Hotel. We are very happy to see your good comments. We are very happy to see your recognition of our work. We have always maintained warm and sincere service to our guests. The hotel is opposite the Vientiane City, located in a bustling business district, with a wide parking lot and convenient transportation. Tukas Hotel is committed to creating a comfortable, quiet and warm accommodation space to provide every guest with a home-like experience~ I hope that Tukas Hotel can become your first choice for tourism or business travel to Shantou. All the staff of the hotel look forward to your stay again with your friends and family. Wish: All the best, good mood every day O(∩_∩)O~
Anonymous User
Selected Room (2 Beds)
Stayed in Jun 2024
Family
18 review
3.7/5
Posted on Jun 7, 2024
The hotel is in a great location, close to Mixc, Suning Plaza, and Longyan Road Food Street, and there are many choices for late night snacks! The room is quite large, but the soundproofing is not good! There is music in the corridor in the morning, which is not very friendly for guests who are not early risers, but everything else is OK! The price is reasonable.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of Tukas Hotel! As for the background music during your stay, we only turn it on around 11:30 every day. Please call the front desk next time and we will help you deal with it. Thank you for your valuable opinions. We will inform the corresponding departments to improve service quality. If you come to Shantou, I hope to book this hotel again and look forward to visiting again!
Guest User
Selected Room (2 Beds)
Stayed in Jun 2024
Business travelers
2 review
5.0/5
Outstanding
Posted on Jun 7, 2024
The room is very cozy. There is a big desk next to the bed for working. The location is good. There are many restaurants in the surrounding Vientiane City. The staff is very friendly. The price is affordable. The bath water is very big
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your support and high evaluation of Tukas Hotel. We are very happy to see your good comments. We are very happy to see your recognition of our work. We have always maintained warm and sincere service to our guests. The hotel is opposite the Vientiane City, located in a bustling business district, with a wide parking lot and convenient transportation. Tukas Hotel is committed to creating a comfortable, quiet and warm accommodation space to provide every guest with a home-like experience~ I hope that Tukas Hotel can become your first choice for tourism or business travel to Shantou. All the staff of the hotel look forward to your stay again with your friends and family. Wish: All the best, good mood every day O(∩_∩)O~
Guest User
Selected Double Room
Stayed in Jun 2024
Couples
16 review
4.0/5
Very Good
Posted on Jun 18, 2024
Convenient transportation, close to Vientiane City shopping mall and street restaurants.
Original TextTranslated by Google
Response from Property: Shantou Tukas Hotel believes that there will always be unexpected warmth and endless hope that will appear in my life inadvertently. Thank you for tolerating our shortcomings. We will make improvements and let you have a better experience next time~