We arrived mid April for a 12 night stay with TUI, & we were soon on a mini bus to the hotel. Mohamed was working the reception desk & he soon had as check in to are superior family room which was huge & in very good condition. We were in the spa block so everything was a few minutes walk away from all the amenities. We went for dinner in the main dining room which wasn’t over crowded & Ahmed are waiter soon sorted us out with drinks. The bar in the restaurant was very good, the main bartenders were Ahmed & Mohamed were a credit to the hotel. The cuisine in the restaurant was the best choice that we’ve ever had in sharm or hurgurda & we’ve been to southern Egypt 6 times in 4 star hotels. Bearing in mind the different nationalities that they have staying in there hotels. They even had a kids menu which was a nice touch for families with kids. There’s a different theme every night, but my advice is if not sure about eating something, put a little on a plate & try it. If it’s not your cup of tea, then go & get something else. No one will take any notice as it’s part & parcel of an all inclusive hotel. You don’t have to tip to get great service, but if you want to they prefer US dollars as it’s a stable currency that they can use it in all there shops. Your pool towels are waiting for you in your room, if you want fresh towels leave them in your shower or phone the reception dialling O, the same for a iron or any other request that you might have. Treat them with respect & they will bend over backwards to help you out, the same goes for all the staff. Are room cleaner & handy man was Mohamed who kept the room spotless. Also if you needed anything he would sort it for you as quick as he could, he was also a credit to the hotel. The hotel has an aqua park for all ages & is split between adults & kids pools, slides etc. which is a great idea. There’s weather in April is in the thirties & gets hotter every month right up to October, then it’s in the late twenties. So bring lots of factor 50 sun cream for the whole family. Plus a good after sun to replenish your skin. If you over do & get lobster red, cover it up & it will turn brown after a few days. Or you can end up with bad blisters & a stay in a hospital. The WiFi in the room is very good, although we had unlimited WiFi we only used it in are room. The one thing you will always get in Egyptian hotels is superb service & the majority of staff are from Cairo & that area. They work 50 days, then get 5 days off. But the bus back takes 10 hours each way, so they only have three full days with their wife & families. It’s also one of the reasons I don’t hammer hotels with my feedback. There’s also a nice beach right across the road & a guard to help you cross the busy road which was a nice touch. You walk downstairs in the hotel & it’s about a 10 minute walk. You can sit anywhere you want, there’s a bar on the beach. You can also eat & drink at the snack bar, which is not always the case in othe