La Quinta Inn & Suites by Wyndham Cincinnati Sharonville

Was nice

Nice job

Very disappointed with this stay. The hotel claims to be smoke-free but the smell of smoke was extremely strong as soon as we stepped off the elevator and inside our room. It was so bad it gave me a headache, and even opening the windows didn’t help. I also reserved a room with two queen beds but was given a king bed instead due to a “maintenance issue,” which was frustrating since it wasn’t what I paid for. When I went to the front desk about the smoke smell, I was told the whole building smells like that, which was very upsetting, especially due to my health. They couldn’t move us to another room and only gave us a bottle of odor eliminator that didn’t help. Thankfully we only stayed one night with my family, because I couldn’t imagine staying longer with the smell. I would not recommend staying here.

The refrigerator in my room didn’t work. The Wi-Fi was in and out the entire time. There was a horrible smell in the hallway exiting the elevator. The lamps weren’t cleaned nor headboards in the room. It’s a non smoking hotel but the next room I was moved to, the entire floor smelled of cigarette smoke for multiple days. Just not a good impression overall.

Yellow stained mattress on pull out sofa bed. Kids running in halls until 2am. Fuzzy mold on breakfast sausage. Pool was freezing! Would not stay in the future.

I stayed 2 nights. The hotel reeked of pot even inside where I signed a paper not to smoke, but someone was. The pillows are awful. We did not get cleaning service after the first night. There was random banging.

Parking lot full of snow, barely plowed. Breakfast counter neglected, full of crumbs, and the food was not monitored when it was out. Room not very clean and entire building poorly maintained. They have a pool, but heater not working.