This is the first time I write a bad review for a hotel. There are mainly the following issues:
1. The room smells
As soon as I opened the door of the room, I could smell a decoration smell, similar to the smell of some low-quality leather goods. I tried to find the front desk to change rooms, and went to see several other rooms, all of which had the smell. It was difficult to book a room during the holidays, so I finally decided to stay and bought some air freshener to spray it for psychological comfort.
After reading some order reviews on the platform, I found that only a few people mentioned the problem of decoration smell, and I don’t know what the specific reason is.
The hotel staff said that as long as it can open, it must have passed various tests and there will be no problem with check-in. I can only choose to believe it. However, I believe that anyone who stays there should be able to feel the smell in the room. If you choose to book this hotel after reading this comment, it is recommended that you bring your own air freshener in advance.
2. Plug problem
Although it is hard to believe, it turns out that only the socket at the head of the bed can be used to plug in the charger. All other sockets, including but not limited to the kettle socket next to the table, the socket on the sofa, and the socket next to the sink, cannot be fully plugged in. When I discovered this problem, I had already communicated with the hotel staff for a long time about the smell problem mentioned above, and I didn't want to communicate again, so I don't know whether it was only this room that had the problem, or if there was a problem in every room. Please see pictures and videos for details.
3. Ventilation Problem
Based on the smell mentioned above, I thought about opening the window and turning on the exhaust fan in the bathroom to promote air circulation. Then I found that although there was a switch button for the exhaust fan, there seemed to be no exhaust fan installed (I was doubtful and not sure whether there was no exhaust fan or the exhaust fan was not working).
These are the main problems I can think of at the moment. I hope the hotel can improve itself. The accommodation environment has a great impact on the travel experience. Consumers who need to book a hotel should also read more reviews to understand the situation. It is better to make a mistake than to let it go. If they had taken the comment "Maybe there is a little smell because it was just renovated" into consideration and listened to the advice, perhaps they would have had a better experience.
Original TextTranslation provided by Google