Shenyang Marriott Hotel

What first surprised me was checking in at night. As soon as I stepped out of the elevator, I could hear the night staff's loud and clear greeting from a distance, which instantly put me in a good mood. I noticed two people on duty were a bit busy, so I had to wait a short while, but the check-in process was very fast, and they effectively helped me with my questions. Thumbs up to the staff! The room was great, and the service was excellent. Highly recommended! The only minor drawback is that sometimes you might have to wait in line for a bit. Otherwise, everything else was great.

The entire process, from check-in to check-out, was incredibly smooth. The front desk staff was very patient, and Vince was particularly warm and welcoming. The room had great natural light, was spotlessly clean, and the soundproofing was excellent, ensuring a very peaceful stay. I'll definitely be back!

The hotel service was fantastic, very welcoming and the staff were exceptionally friendly. Amanda, who checked me in, left a great impression; her service was thoughtful and meticulous. The room was very clean. I also visited their executive lounge, and the service there was excellent, though it was a bit crowded. Overall, it was a very comfortable experience. The hotel swimming pool was also excellent; my kids had an absolute blast! Highly recommended!

This hotel offers incredible value for money. I brought my family back to Shenyang for the Qingming Festival. The executive suite was very spacious, with one bedroom, one living room, and two bathrooms, which was really convenient. The happy hour at the executive lounge was also well worth it.

An absolutely delightful experience, I have to give it a huge thumbs-up! From the moment I walked in, I could feel the high-quality service. Amanda was warm and thoughtful, making the check-in process quick and efficient. She even thoughtfully upgraded my room, showing professional attention to detail. The room experience was impeccable, and the view was great too. The bedding was soft and comfortable, the bathroom had a separate wet and dry area, and the amenities were standard for a hotel of this caliber, making for a very pleasant stay. The soundproofing in the room was also excellent, ensuring a quality night's sleep. The hotel's location is also very convenient, being close to Shenyang North Railway Station, which is perfect for both business trips and sightseeing. Overall, the Shenyang Marriott Hotel excels in its facilities, service quality, dining, and location. Next time I come to Shenyang, this will definitely be my first choice! I highly recommend it to all friends visiting Shenyang.

From the moment we arrived, with staff opening the car door and helping with luggage, the service was consistently excellent. The lobby staff were very patient, and when I left an item behind in the lobby, they promptly located my room number and notified me. During my stay, it was raining heavily in Shenyang, and the hotel always had umbrellas available for guests to borrow. The room was also very clean, meeting Marriott's standards. And the tofu pudding for breakfast was absolutely delicious, especially with that layer of soybean skin on top – so fragrant!

This is, without a doubt, the worst five-star hotel I've ever stayed in. First, there's the hygiene issue. The room wasn't thoroughly cleaned, and the attention to detail was superficial, falling far short of five-star standards. It made me feel very uneasy. Second, the service experience was terrible. Upon arrival, the concierge made no effort to help with my luggage, instead telling me, "That's just how it is on the first floor." But the problem is, even on the sixth floor, there was no staff to assist me. I had to carry all my luggage myself, which is truly outrageous. The so-called "room upgrade" was also ridiculous. I had originally booked a 50-square-meter room, but was told I was being "upgraded." In reality, there was no noticeable improvement whatsoever; it felt like nothing more than a gimmick. The most absurd thing was their food delivery management. If you allow deliveries to come up to the room, then at least get the process right. In reality, you could be left waiting an hour for your food, with extremely low efficiency, which severely impacted my stay. Overall, neither the facilities nor the service live up to a five-star rating. The experience was extremely poor. I won't be returning, and I do not recommend this hotel.

I've been staying at the Marriott in Shenyang recently, and the service is excellent. The hygiene is good, and the environment is nice. The facilities are also well-maintained, but what really stands out to me is the service attitude.