Guest Reviews of Atour Hotel, Quanyun Road, Shenyang South Railway Station
9.7/10
Excellent
2707 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.6
Service9.7
Cleanliness9.7
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All reviews(2707)
Positive reviews(2689)
Reviews with photos/video(168)
Friendly front desk staff(226)
Classy environment(183)
Delicious breakfast(176)
Quiet & comfortable(147)
Many amenities(99)
Excellent TV(40)
Perfect for business trips(37)
Close to airport(36)
Negative reviews(14)
Miduoshigehaobaobei
Queen Room
Stayed in Apr 2026
Family
22 reviews
10/10
Outstanding
Posted on Jun 22, 2026
It was alright. My child had an exam nearby, and we were a bit late checking out, but they were really inflexible about it. I won't be staying here again.
Original textTranslated by Google
Response from Property: 看到您這麼説,朵兒心裏特別過意不去,因為退房溝通的事兒讓您和孩子考完試還添了堵。咱們家第一時間和前台團隊梳理了這類特殊情況的應對方式,以後遇到住店賓客有考試這類特殊需求,一定會多一份體諒和靈活處理。亞朵,始於酒店,不止於酒店。希望能有機會為您找回那份應有的温情。不忘初心,朵兒期待重逢。
새벽이오네요
Superior Twin Room
Stayed in Aug 2025
Family
1 reviews
10/10
Outstanding
Posted on Oct 3, 2025
Extremely kind and clean. Yummy breakfast. Various menu in the cafeteria. If I visit Shenyang again, I will absolutely make a choice here. 5 stars service!
Response from Property: 願我如星君如月,夜夜流光相皎潔。若似月輪終皎潔,不辭冰雪為卿熱。感謝親親對朵兒的支持!酒店毗鄰高鐵站,打車衹需要十五分鐘的路程,酒店配備了洗衣房和健身房,全天候24小時免費開放,工作之餘您可以免費使用,朵兒期待與您下次相遇!
Guest User
Queen Room
Stayed in Dec 2025
Couple
2 reviews
9.0/10
Great
Posted on Jan 2, 2026
The lobby is clean and tidy, and the laundry room is well-equipped with a fast and efficient dryer. The pillows in the room are very comfortable, and the mattress is just the right firmness. Screen mirroring in the room is easy to use, and the Wi-Fi is fast. Very satisfied!
Original textTranslated by Google
Response from Property: 親親,很遺憾沒有看到您的五分好評,朵朵會越來越好,期待您的下次入住哦~
Gongyouqian。
Queen Room
Stayed in Dec 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Jan 2, 2026
The lobby is clean, the laundry room's dryer works great, the iron is handy, the pillows in the room are comfortable, the bathroom has a separate wet and dry area, the facilities are very new, the TV projection is quick and easy, and there's a mini-fridge. The mattress firmness is just right. The facilities are impeccable, very satisfied!
Original textTranslated by Google
Response from Property: Thank you for the positive review, and we look forward to seeing you again!
Aleksei Dmitriev
Superior Queen Room
Stayed in Apr 2025
Solo traveler
19 reviews
10/10
Outstanding
Posted on May 6, 2025
A nice hotel with a very comfortable location ( very close to the Shenyangnan Railway station), helpful, staff, and good breakfast.
Response from Property: 親愛滴小主~感謝您的肯定,您的肯定是對朵小二的最大支持!朵小二很榮幸能得到您的滿分表揚,心裏感覺真是比嚐到蜂蜜還要甜,朵小二們會一如既往的保持着優質的服務哦~也感謝您將這份喜歡分享給大家,滿意衹是起點,在亞朵我們信奉客人是鄰里,所以您在入住間的一切,我們都尤為的關心,朵小二一定會將更好的自己展現給您,一直陪在您的身邊,記得常來哦~~~
Guest User
Queen Room
Stayed in Aug 2025
Solo traveler
7 reviews
10/10
Outstanding
Posted on Sep 4, 2025
Comfortable bed and good facility
Response from Property: 尊敬的賓客您好,感謝您入住亞朵酒店!非常感謝您入住酒店及對酒店的服務認可。同時我們將您給予我們的工作信任及服務支持視為最強有力的動力,激勵我們更加努力完善服務質量,讓您及每位賓客感受如家般的服務。期待您的再次光臨,順祝工作順利,身體健康!
Guest User
Superior Queen Room
Stayed in Nov 2023
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Dec 5, 2023
Extremely clean hotel. Good service and quiet environment. Convenient as you have convenience/pharmacies around. Good food within walking distance. Enjoyed our trip.
Response from Property: 親愛的朵粉,非常開心看到您的評價。擁有用心服務的員工,是朵兒家的幸運,擁有您這樣有心的賓客,是朵兒家的福氣。朵兒家一直致力於為每一位賓客都帶去優質的入住服務體驗,滿意衹是起點,驚喜和感動才是朵兒家的入住體驗。能夠變得簡單而不平凡,盼望您的旅途中,朵兒家能夠常伴。期待與您再次相遇,祝您生活愉快,事事順心!
Guest User
Queen Room
Stayed in Jun 2024
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Aug 1, 2024
The service was outstanding.
Response from Property: 首先感謝小主的優質五星好評呢,一定是朵兒讓小主覺得感動了呢,才讓小主給如此高的評價呢,朵兒心裏暖洋洋的!!!讓用户滿意衹是起點,驚喜和感動才是我們的目標,給客人家的温暖,是我們的使命!我們會用心做到更好,期待下一次的見面哦~~~
Anonymous User
Queen Room
Stayed in Jul 2023
Business traveler
2 reviews
10/10
Outstanding
Posted on Aug 7, 2023
Fantastic hotel, spotless room and comfortable service, all the stuffs were kind, breakfast with variety of choices. go for it, Atour
Response from Property: 感謝您的肯定,您的認可是對朵小二的最大支持!朵小二很榮幸能得到您的滿分表揚,心裏感覺真是比嚐到蜂蜜還要甜,亞朵在不斷努力,一路創造着各種美好,那種美好相信已經深深的刻在您的腦海裏,在未來裏,偶爾拿出來欣賞,依然感動,這便是亞朵的人文魅力,影響着每一位亞朵人努力成為您的鄰里,給您帶去不一樣的體驗!感謝您對亞朵的來體驗喔,朵小二們一直在這裏等您到來哦!
Sasa017
Queen Room
Stayed in Jul 2023
Couple
5 reviews
10/10
Outstanding
Posted on Aug 14, 2023
Feel comfortable
Response from Property: 看到您對朵小二的認可,激動之情已溢於言表,高山流水、知音難覓。我們把最好最實在的東西用在您的使用感受上,温馨而無壓,實在不浮華,您對我們的好感就是對我們最大的肯定和激勵,我們會繼續努力噠!讓更多的親人、朋友喜歡我們。 感謝與您的初見,願我們成為永遠的家人!!!
Guest User
ATOUR Suite
Stayed in Jan 2026
Family
9 reviews
10/10
Outstanding
Posted on Feb 21, 2026
This was my first time staying at Atour, and the Atour Hotel in Shenyang was a pleasant surprise. The exterior of the hotel didn't look particularly special, but the interior facilities were excellent and very clean. The staff were also very welcoming and professional. I will definitely choose Atour again next time.
Original textTranslated by Google
Response from Property: Thank you for your positive review. We are delighted that you were satisfied with the hotel's facilities and environment. We will continue to strive to provide you with an even better stay experience!
Guest User
Superior Queen Room
Stayed in Feb 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Mar 5, 2026
Facilities: Good
Hygiene: Good
Environment: Good
Service: Good
Very Satisfied
Original textTranslated by Google
Response from Property: Thank you for your recognition. We will continue to work hard.
Guest User
Superior Queen Room
Stayed in Jul 2025
Business traveler
4 reviews
6.2/10
Posted on Aug 25, 2025
In terms of hygiene, the surface was acceptable, but not too superficial. I wanted to use the tissue box by the bedside, but when I picked it up, it was covered in a clump of dust and hair, which was incredibly unpleasant. There was no refrigerator in the room, which was my fault for not checking beforehand, but it's common for drinks in refrigerators to be charged, so it's unusual for there to be none. The environment was average. Although it's close to the road, it's difficult to walk with luggage, so those with heavy luggage should be careful. The service was only so-so. I had an early flight the next day, and it was raining heavily outside when I checked out. The hotel was a bit far from the road, and I was carrying my suitcase without an umbrella. I tried to borrow an umbrella from the hotel, but they wouldn't return it, and there were no other guests around, so the staff didn't help me. Of course, this isn't a complaint, and it's quite normal, but the service felt only average, lacking presence, and not comparable to other Atour hotels I've stayed at.
Original textTranslated by Google
Response from Property: Dear Guest, we sincerely apologize that we were unable to provide you with an accommodation experience that met Atour's standards. We take your feedback on the service issue very seriously and have immediately trained our front desk staff. If you would like to choose us again, please contact the hotel front desk in advance to arrange a room upgrade. We will follow up throughout the process to ensure your stay. Regarding the mini-fridge, only the Jimu room type has a mini-fridge. If you would like some Atour Village tea or beverages, please contact the front desk for complimentary service. Finally, thank you for your suggestion and we look forward to your next stay to see the improvements we have made.
Guest User
Superior Twin Room
Stayed in Oct 2024
Traveling with friends
4 reviews
10/10
Outstanding
Posted on Nov 7, 2024
The bedding is very good, the facilities are complete, laundry is delivered to your door, the breakfast is also good, and the overall service is very considerate. The transportation is quite convenient, and there are a lot of places to eat nearby.
Porridge arrives late at night: it’s also a late night snack
Original textTranslated by Google
Response from Property: In a perfect journey, there is always unexpected warmth and touch. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is our biggest driving force for progress. No matter how much we do, it is worth it. We believe that guests are family members, so that every trip you take will make you feel like you are home. The care, thoughtfulness, care and warmth of your family members are the best. The most sincere gift that every Duo'er gives to you. Atour is a humanistic hotel with the theme of reading and humanistic photography. You should feel the cultural and artistic atmosphere that is different from other hotels. I hope to meet you again.
Renjianjuanyouzhe.
Superior Twin Room
Stayed in Oct 2024
Family
3 reviews
10/10
Outstanding
Posted on Nov 7, 2024
Hygiene: clean
The service was excellent. Very patient in answering my questions.
Environment: (*^ー^)👍
Late night porridge arrived: This project is very creative, but it was too late when it arrived and I couldn’t experience it.
Original textTranslated by Google
Response from Property: Duo'er feels happy to see you give Duo'er a 5-point praise. Your encouragement is Duo'er's greatest joy. Duo'er will work harder and is neither arrogant nor arrogant. Yaduo believes that guests are neighbors and Yaduo will always bring you joy. The warmth of encounter, Duoer looks forward to your next stay, Duoer is waiting for you here~