No. 107, Building A, No. 7038 Songbai Road, Songgang Community, Songgang Subdistrict, Bao'an District, Shenzhen, Guangdong, ChinaView hotel details
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Guest Reviews of Laizhu Hotel Apartment
9.4/10
Outstanding
1241 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(1241)
Positive reviews(1219)
Reviews with photos/video(585)
Classy environment(70)
Delicious breakfast(30)
Friendly front desk staff(29)
Near shopping area(21)
Convenient for shopping(21)
Convenient parking(18)
Awesome gym(9)
Stayed multiple times(8)
Negative reviews(22)
Guest User
Elegant 2-bed Room
Stayed in Nov 2025
Business traveler
1 review
10/10
Outstanding
Posted on Dec 4, 2025
Clean and hygienic, good value for money. There's a shopping complex nearby so it's convenient for dining. They also offer discounts for military personnel.
Original textTranslated by Google
Response from Property: Dear Guest: Thank you for staying at Laizhu Hotel and sharing your experience. We are delighted that you appreciate every aspect of our hotel. Your detailed description conveys the happiness you experienced during your trip, which is exactly what we strive for. This will continue to motivate us to work harder and make progress. We look forward to serving you again!
Paul SHE
Guestroom - With View (Double Bed)
Stayed in Aug 2024
Business traveler
157 review
9.0/10
Great
Posted on Oct 11, 2024
a good hotel with very good location and the room is big enough, good for business traveller
Response from Property: Dear customer: Hello! Thank you very much for choosing our hotel and taking the time out of your busy schedule to leave us such a good review. A five-star rating would be even better, as your satisfaction is the greatest affirmation and encouragement of our work. We need to work hard to make your stay experience better. Looking forward to your five-star rating.
Kwok Sir
Guestroom - With View (Double Bed)
Stayed in Oct 2023
Solo traveler
20 review
9.0/10
Great
Posted on Dec 29, 2023
Front Desk staff are helpful and friendly, public bus stop near by, lots of food shops to choose.
Breakfast is good and room is fine with modern designs.
Shower and washing room separated.
Faraway from main road, enjoy quiet night.
Response from Property: Thank you very much for your recognition of the service and environment of Lai in Shenzhen, "Little Stay" all do for each guest to bring a different travel experience, see your satisfaction and affirmation, “Small stay” is really very touched, we will continue to work hard, looking forward to your visit again! Look forward to your 5-star review!
Guest User
Cozy Queen Room
Stayed in Nov 2025
Business traveler
71 review
10/10
Outstanding
Posted on Dec 23, 2025
Everything was fine. The bedding and room were very clean. The air conditioning wasn't very effective, but everything else was okay. The bathroom was also quite clean. The location is very convenient for getting around; there are two bus stops right outside, which is very convenient.
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! We at "Xiaozhu" are very grateful for your patronage and sincerely thank you for your patronage and recognition. We are deeply touched by your wonderful time here. Ensuring our guests have a pleasant stay is our bounden duty, and we are honored to receive your praise. Your positive feedback motivates us to continue striving for excellence, and we look forward to our next visit! We especially look forward to your next 5-star review!
Guest User
Cozy Queen Room
Stayed in Nov 2025
Business traveler
10 review
9.7/10
Amazing
Posted on Dec 16, 2025
Very comfortable and nice. The room was clean and hygienic, and the service was excellent.
Original textTranslated by Google
Response from Property: On the journey, there are always unexpected moments of warmth; here, satisfaction is merely an expectation, while being moved and pleasantly surprised is the constant pursuit. Thank you so much for your support! Your warm message is filled with heartfelt praise, and we are deeply honored to receive your approval. We also sincerely thank you for your love and recognition of "Xiaozhu". Ensuring guests have a wonderful stay is "Xiaozhu's" bounden duty and its driving force. It is because of guests like you that "Xiaozhu" can grow even better. Thank you again for your positive review, and we wish you success in your work and happiness in your life!
Fuleidilao
Guestroom - With View (Double Bed)
Stayed in Oct 2025
Business traveler
14 review
7.5/10
Posted on Jan 4, 2026
I stayed one night during a business trip because it was close to my workplace.
The parking area in front was too small; I had to park in the adjacent plaza, but it was free.
The breakfast was very basic, but clean and hygienic.
Original textTranslated by Google
Response from Property: Dear Guest: Thank you for staying at Laizhu Hotel and sharing your experience. We are delighted that you appreciate every aspect of our hotel. Your detailed description conveys the happiness you experienced during your trip, which is exactly what we strive for. This will continue to motivate us to work harder and make progress. We look forward to serving you again!
Guest User
Cozy Queen Room
Stayed in Aug 2025
Business traveler
6 review
10/10
Outstanding
Posted on Sep 30, 2025
I was extremely satisfied with my business trip stay! The location was excellent, making travel efficient; the rooms were clean and quiet, the bedding was comfortable, and the soundproofing was good, ensuring a good night's sleep every night.
The high-speed Wi-Fi was stable, perfect for handling emails and video conferences; the front desk service was professional and efficient, and check-in/check-out was smooth.
My only suggestion is that I hope there could be more hot dish options for breakfast. Overall, it was great value for money, and I would definitely choose this place again next time!
Original textTranslated by Google
Response from Property: Dear Guest, Greetings! We at "Xiaozhu" are very grateful for your patronage and sincerely thank you for your patronage and recognition. We are deeply touched by your wonderful time here. Ensuring our guests have a pleasant stay is our bounden duty, and we are honored to receive your praise. Your positive feedback motivates us to continue striving for excellence, and we look forward to our next visit!
Anonymous User
Guestroom - With View (Double Bed)
Stayed in Jun 2025
Couple
12 review
9.2/10
Great
Posted on Jul 19, 2025
The front desk lady was very attentive, checking me in quickly, resolving issues promptly, and meeting guest needs. The two staff members who showed me the room were warm and thoughtful. The hotel environment is beautiful and the room is comfortable. The surrounding transportation is convenient. There is a commercial plaza downstairs and a snack street nearby, making shopping and dining quite convenient.
Original textTranslated by Google
Response from Property: Dear Guest, thank you very much for your 5-star rating! Every city has its own reasons for lingering, every season offers its own unforgettable scenery, and every hotel holds its own sweet and heartwarming memories. I hope "Xiaozhu" will be the most heartwarming and unique memory in your memories! Please visit "Xiaozhu" often! I wish you all the best! I look forward to your next 5-star rating!
Guest User
Cozy Queen Room
Stayed in Oct 2025
Business traveler
47 review
8.0/10
Very good
Posted on Dec 27, 2025
Simple, no breakfast provided, convenient location from where I'm going.
Original textTranslated by Google
Response from Property: Thank you for your praise and encouragement. We appreciate choosing "Xiaozhu". May your days be peaceful and your smile serene! We will continue to provide our consistently high quality and even better service, and we look forward to your next visit! "Xiaozhu" wishes you all the best!
Guest User
Cozy Queen Room
Stayed in Nov 2024
Business traveler
10 review
6.5/10
Posted on Dec 24, 2024
The place is clean, but the only drawback is that the hot water in the shower takes a while to come on. There are shopping malls and restaurants downstairs, which is convenient.
Original textTranslated by Google
Response from Property: Dear Guest: Thank you very much for your valuable feedback. We will carefully consider your suggestions and make improvements in our future work. We are committed to making every guest feel at home, and your feedback has helped us achieve this goal even better.
Anonymous User
Guestroom - With View (Double Bed)
Stayed in Jun 2025
Family
1 review
2.0/10
Posted on Jul 28, 2025
The air conditioner won't lower the temperature; it's unbearably hot and not cooling.
Original textTranslated by Google
Response from Property: Dear Guest, we sincerely apologize for not being able to provide you with a perfect stay. Thank you for your feedback. We have immediately arranged for the relevant departments to investigate and will do our best to improve the situation. We hope to see you again in the future and wish you a pleasant stay!
Guest User
Guestroom - With View (Double Bed)
Stayed in May 2025
Other
8 review
1.0/10
Posted on Jun 10, 2025
I was still lying in bed when suddenly a so-called staff member opened the door. I really didn't know what to say. If I were awake, I would at least know someone opened the door; if I were asleep, I wouldn't even know how I died.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for taking the time to share your stay experience. We sincerely apologize that your stay may not have been perfect. Your feedback is very important to us, and we have immediately forwarded it to the relevant departments for processing. It is thanks to your thoughtful feedback that we at Xiaozhu can improve every detail. We look forward to having you accompany us on our journey of growth! We also hope that Xiaozhu can serve you again in the future and make up for this less-than-perfect stay experience!
Guest User
Cozy Queen Room
Stayed in Apr 2025
Business traveler
4 review
1.0/10
Posted on Jun 15, 2025
My friend said that if they extend their stay, the house won't be cleaned daily; they'll only clean if they feel like it. The staff is so-so; they start urging me to check out very early every day, which disrupts my rest. Even though I selected the late check-out option at 2 PM on the platform, it didn't work. The front desk doesn't seem to care and still urges me to check out early in the morning, affecting my rest.
Original textTranslated by Google
Response from Property: Dear Guest, We sincerely apologize for your experience during your stay. Regarding the issue of requesting a late check-out, we investigated immediately. Some of your bookings included late check-out privileges, while others did not. The front desk has a daily duty to process late check-out requests. If you require a late check-out or wish to avoid being disturbed, please contact the front desk. We will do our best to assist you. We look forward to serving you again next time and making up for this imperfect stay experience.
Anonymous User
Cozy Queen Room
Stayed in Mar 2025
Business traveler
15 review
1.0/10
Posted on Apr 2, 2025
The internet was fine the first time I stayed there, but it was completely unusable the second time. I don't know if it's a problem with the room.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you so much for taking the time to share your stay experience. We sincerely apologize that your stay may not have been perfect. Your feedback is very important to us, and we have immediately forwarded it to the relevant departments for processing. It is thanks to your thoughtful feedback that we at Xiaozhu can improve every detail. We look forward to having you accompany us on our journey of growth! We also hope that Xiaozhu can serve you again in the future and make up for this less-than-perfect stay experience!
Guest User
Cozy Queen Room
Stayed in Jan 2025
Business traveler
95 review
3.0/10
Posted on Mar 1, 2025
It was similar to a hotel, I'd even rather stay in a motel. At 5:30, the towels were all scalded with cigarette smoke, the fabric on the walls was filthy, the showerhead was broken, and some of the staff were speechless.
Original textTranslated by Google
Response from Property: Dear Guest, we sincerely apologize for not being able to provide you with a perfect stay. Thank you for your feedback. We have immediately arranged for the relevant departments to investigate and will do our best to improve the situation. We hope to see you again in the future and wish you a pleasant stay!