Guest Reviews of Hampton by Hilton Shenzhen Longgang Yonghu
9.7/10
Excellent
6657 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.7
Amenities9.7
Service9.8
Cleanliness9.8
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Positive reviews(6632)
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Friendly front desk staff(1486)
Delicious breakfast(1406)
Easy to get around(1147)
Classy environment(942)
Close to metro(687)
Awesome gym(251)
Perfect for business trips(210)
Delicious buffet(86)
Negative reviews(25)
Guest User
Deluxe 2-bed Room
Stayed in May 2026
Business traveler
16 reviews
10/10
Outstanding
Posted on Jun 23, 2026
I was here for a business trip and this hotel was really great. The room was clean and tidy, and it's very close to the subway station, so getting around was super convenient. The front desk staff were very warm and welcoming. I stayed for a few days, and the breakfast was delicious every morning with a good variety of buffet options. I'll definitely come back if I have the chance!
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Response from Property: 親愛的朋友您好!看到您這麼高的評價,酒店的員工喜上眉梢。非常感謝您選擇下榻並推薦深圳龍崗永湖希爾頓歡朋酒店。無論是從酒店的環境、房間設施、還是我們的服務,我們一直秉承不懈努力原則。 “進了酒店,就是一家人”,我們會以更加熱情周到的服務歡迎您的再次到來~~~
cx l
Cozy 2-bed Room
Stayed in Apr 2026
Traveling with friends
3 reviews
10/10
Outstanding
Posted on May 26, 2026
The front desk service was excellent. The facilities were complete, and the room was exceptionally clean. The environment was great, breakfast was delicious, and the transportation was convenient.
Original textTranslated by Google
Response from Property: 您的好評猶如清晨的第一縷陽光,照進了小朋的心房,讓我的心裏暖洋洋感謝親愛的您,開啟了小朋愉快的一天願所有美好如期而至~------------------暖暖的歡小朋
Guest User
Superior Queen Room
Stayed in Apr 2026
Family
11 reviews
10/10
Outstanding
Posted on May 17, 2026
The staff were really friendly and always greeted me warmly, asking if I was comfortable with my stay. The service was excellent, and the facilities were quite complete. The robot delivery service was so convenient; it went up and down the elevator by itself and delivered water multiple times without any issues. The room was also very clean and comfortable.
Original textTranslated by Google
Response from Property: 感謝您給予我們滿分的肯定!聽到您對服務員熱情問候、貼心詢問入住感受、機器人高效送物以及房間衞生細節的稱讚,我們倍感温暖。您提到的每一個細節——從真誠的打招呼到整潔舒適的客房,都是我們努力的方向。很高興這些點滴能為您帶來便捷與舒心。期待您下次光臨,我們將一如既往用熱情與細心,為您打造像回家一樣的體驗!
Guest User
Cozy 2-bed Room
Stayed in Apr 2026
Family
8 reviews
10/10
Outstanding
Posted on May 6, 2026
The service was great. It was cozy and comfortable, and I felt very relaxed.
During my stay, I needed an extra blanket and a key card refresh, and the service was immediate. The Chinese restaurant had good dishes, and the breakfast was extensive. There were also many choices for lunch and dinner, and the food tasted great.
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Response from Property: 感謝閣下的5分點評哦!小朋很開心呢。 每個城市總會有讓人惦念的理由, 每個季節都有我們難捨的景色,每個酒店都有他們甜美而又温馨的回憶,希望永湖希爾頓歡朋酒店會是您回憶裏最温馨最獨特的那個!服務好每一位客人是酒店所有夥伴的終極目標,謝謝您給予的支持與肯定。期待您的下次入住體驗!再次感謝您的選擇! 祝: 安好!
Yangyanbuyang
Deluxe Family Room
Stayed in Apr 2026
Family
17 reviews
10/10
Outstanding
Posted on May 4, 2026
I had a great experience even before checking in! They added me on WeChat and sent parking instructions. When I arrived, they offered a complimentary breakfast and a choice of small gifts. We mentioned we were there for a concert, and they gave us directions and even disposable raincoats. The room was spotless, and there wasn't a single water stain on the bathroom faucet. There was plenty of free drinking water, and the bed was so comfortable I slept really well. The breakfast didn't have a huge variety, but there were plenty of things I wanted to eat, and it was rich enough.
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Response from Property: Dear Guest, thank you for your thoughtful review! We were deeply touched that you felt our service even before checking in. The WeChat parking guidance, complimentary breakfast and a small gift, and the transportation directions and disposable raincoats you mentioned for your concert – these are all things we should do, and we're happy to help you. The room was spotless (not even a water stain on the faucet), the drinking water was excellent, the bed was comfortable, the breakfast selection was great… you remembered every little detail, which truly warms our hearts. We look forward to your next concert visit; we've prepared a little surprise for you!
Guest User
Cozy Queen Room
Stayed in Apr 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 4, 2026
This hotel is quite good, with excellent environment and hygiene. The transportation is also convenient, as it's only a two to three hundred meter walk to the subway station. The breakfast is plentiful, with a wide variety of options in a buffet style. The facilities and equipment are also complete. The front desk staff provided warm service, and the complimentary steam eye masks were very comfortable. Thumbs up, thumbs up! [Rose][Rose]
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您的滿分好評!您誇我們環境衞生好、交通方便(走路兩三百米到地鐵站)、早餐豐盛自助、設施齊全、前台服務熱情,還特別提到了送的蒸汽眼罩很舒服——每一個細節都被您記住了,我們特別感動。您的“點贊點贊”就是我們最大的動力。期待您下次再來,我們會繼續用心做好每一處,眼罩也給您備好啦~
Hahaguaiaiqishui
Superior Queen Room
Stayed in Mar 2026
Couple
49 reviews
10/10
Outstanding
Posted on Apr 29, 2026
The hotel's overall environment is very comfortable, and the hygiene is strictly maintained. The facilities are well-kept. The staff are attentive and polite, and they respond quickly to any requests. The hot water supply is excellent, and all disposable amenities are provided. The location is convenient for getting around, being both away from the hustle and bustle yet easily accessible. My stay here was fantastic, and I truly recommend it to everyone.
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Response from Property: Hi 親愛的朋友,感謝您對深圳龍崗永湖希爾頓歡朋酒店的認可,歡小朋真是滿心歡喜呀~衹有體驗過才會懂得,延續一如既往舒適的住宿環境和完善的服務,是我們能為您做到的。希望您能常來,感受我們更多地努力和不同,希望這次與您不經意間的相遇,變成我們歲歲年年的相約。帶着祝福和憧憬,我們依然在這裏,等待着與您共敍下一段美妙的時光
Guest User
Cozy Queen Room
Stayed in Mar 2026
Solo traveler
1 reviews
9.5/10
Amazing
Posted on Apr 25, 2026
Booked this hotel to attend a concert at the Universiade Sports Center. The service was excellent. All the facilities were new and very clean. The stir-fried dishes for breakfast were also quite tasty. The front desk staff was very friendly.
Original textTranslated by Google
Response from Property: 尊敬的客人,感謝您為了演唱會選擇我們!您誇服務非常好、設施很新很乾凈、早餐炒菜味道不錯、前台非常友善,每一個點都讓我們特別開心。很高興我們能為您的演唱會之旅增添一份舒適和温暖。期待您下次再來大運中心看演出時,還住我們家!
Guest User
Cozy Queen Room
Stayed in Mar 2026
Couple
4 reviews
10/10
Outstanding
Posted on Apr 5, 2026
The room was spotless and very clean, making for a worry-free stay. The robot delivery service was super convenient for getting things delivered anytime. Breakfast offered a great variety, and the front desk staff were very friendly. Plus, it's just a few minutes' walk to the subway station, which made getting around really easy. Overall, a fantastic experience.
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Response from Property: 親愛噠,看到您給了我們這麼詳細的五星好評,真的好開心呀~ 🌟房間衞生乾淨整潔,讓您住得放心,是我們最基本的堅持;機器人小夥伴隨時待命,能幫您送東西,我們也覺得特別方便🤖;早餐豐富、前台服務親切,還有走路幾分鐘就到地鐵站的好位置,能讓您的出行輕鬆愉快,就是我們最大的動力啦!感謝您的認可與鼓勵,期待您下次再來,繼續享受這份舒心和便利~ 祝您旅途愉快,每天都開開心心!❤️
Guest User
Cozy 2-bed Room
Stayed in Mar 2026
Business traveler
5 reviews
10/10
Outstanding
Posted on Apr 3, 2026
The lobby is beautiful, and the service is exceptionally warm and attentive. All the facilities are well-equipped, and the room was spotlessly clean.
Original textTranslated by Google
Response from Property: 🌞親愛的客人,您好! 感謝您跨越千里選擇入住我們酒店,並用心分享這份温暖的體驗!能為您在深圳的追夢之旅提供“元氣補給”,成為您為小朋加油助威的堅實後盾,是我們最大的快樂! 您的認可讓我們堅信,每一處用心的細節都能化為您旅途中的閃耀光芒。 期待與您再次相約,繼續陪伴您奔赴心中的熱愛與星辰大海!✨願您永遠心懷熱望,我們在此守候,助您輕盈啟程! 祝生活明朗,追光不息!
Guest User
Cozy Queen Room
Stayed in Feb 2026
Solo traveler
5 reviews
10/10
Outstanding
Posted on Mar 23, 2026
The room was spotless, with great natural light and a good view. It's well-equipped, and there's a self-service gym and laundry room on the eighth floor. The front desk service was efficient, and the staff were very friendly and enthusiastic. The breakfast buffet offered a wide variety of choices. The hotel is only a five-minute walk from the subway station, making it very convenient to get to the Universiade Sports Center.
Original textTranslated by Google
Response from Property: Dear valued guest, my heart is pounding with excitement and my hands are trembling! Seeing how satisfied you are with your stay truly warms my heart! We always treat every guest's stay as an important occasion, from the cleanliness and comfort of the rooms to the meticulous service at the front desk—every step is designed to bring you a relaxed and pleasant experience. I'm so proud of myself! We look forward to your next visit and will continue to strive to live up to your expectations! ---Sincerely, Huan Xiaopeng
lychee
Cozy 2-bed Room
Stayed in Feb 2026
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Mar 23, 2026
The facilities, hygiene, and environment are all quite good. The hotel's location is very close to the subway station. The room has a full-length mirror and a floor-to-ceiling window, so it's well-equipped. The front desk staff was very enthusiastic and proactively asked if we were attending a concert, even giving us a guide, which was very thoughtful.
Original textTranslated by Google
Response from Property: 親愛的小主,看到您的五星好評,歡小朋心裏真是暖流湧動呀!我們一直堅持把細節做到位,衹為每一位朋友都能住得舒適安心。地鐵公交出門就到,也希望能為您的每一次出行都添點便利~期待不久的將來,再次為您開啟一段輕鬆愉快的旅程,麼麼噠!---温暖的歡小朋
Guest User
Cozy Queen Room
Stayed in Feb 2026
Solo traveler
14 reviews
10/10
Outstanding
Posted on Mar 18, 2026
Booked this hotel for a concert at the Universiade Sports Center. It's three subway stops away with one transfer, taking about 30 minutes in total, which is quite convenient.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!感謝您選擇希爾頓歡朋酒店,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是小朋的貴客,小朋願意盡最大的努力,讓您的旅行之旅變得輕鬆愉快順心,期待您的再次光臨,感受不一樣的風采。祝:一切順利
Guest User
Cozy Queen Room
Stayed in Feb 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Mar 8, 2026
The location is super convenient, really close to the subway. The room was clean and comfortable. As soon as I got to the 6th floor, I was greeted by the professional smiles of the front desk staff. Check-in was quick and efficient. They even have a robot to deliver items, which is cool! Breakfast was delicious, and the lobby was spacious and cozy.
Original textTranslated by Google
Response from Property: 嘻嘻,非常感謝您對酒店還有前台服務員的五星好評,在您短暫的旅途中,希爾頓歡朋酒店能給您留下美好的印象我們深感榮幸,舒適乾淨的入住環境,熱情細心的對客服務,我們一直在尋求進步的路上且永不止步,希望您下次還能選擇我們酒店,酒店的全體員工都非常期待您的下次入住哦!
Guest User
Superior Queen Room
Stayed in Jan 2026
Family
2 reviews
10/10
Outstanding
Posted on Feb 22, 2026
The front desk service was excellent, and the lobby was spacious and comfortable. The room was clean and tidy, and the overall environment was great. I'll definitely be back!
Original textTranslated by Google
Response from Property: 親愛的客官~感謝您為我們點亮五顆愛心,能夠得到您的喜歡和信任我們心裏真的是很滿足,在最美的時光遇見最美的您,是我們最大的幸福,看到您拍了咱家的早餐,我們的元氣熱早餐的品種多達100多種哦,豐富的中西式自助早餐,為您提供營養健康的味覺享受和一整天的元氣滿滿~期待和您在咱們家的再次相遇哦~