Adoor Suites Shenzhen (SANY Cloud City)

Adoor Suites Shenzhen (SANY Cloud City) Reviews

Adoor Suites Shenzhen (SANY Cloud City)

Block B, No.6 Lanqing 2nd Road, Longhua District, Shenzhen, Guangdong, ChinaView Hotel Details
Adoor Suites Shenzhen (SANY Cloud City)
Adoor Suites Shenzhen (SANY Cloud City)Adoor Suites Shenzhen (SANY Cloud City)Adoor Suites Shenzhen (SANY Cloud City)
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Guest Reviews of Adoor Suites Shenzhen (SANY Cloud City)

9.6/10
Excellent
142 review
Verified reviews
Location9.2
Amenities9.7
Service9.8
Cleanliness9.7
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All reviews(142)
Positive reviews(141)
Reviews with photos/video(27)
Awesome amenities(22)
Friendly front desk staff(22)
Perfect for business trips(14)
Classy environment(11)
Many amenities(10)
Large rooms(9)
Quiet & comfortable(7)
Convenient parking(3)
Negative reviews(1)
Guest User
Deluxe King Bed Room (with Balcony)
Stayed in Oct 2024
Business traveler
75 review
6.5/10
Posted on Nov 14, 2024
It’s ok. Location a bit remote and over 4K to nearest metro. There’s still construction going on and a few strange characters around who just stare and stare at westerners. Apartment itself is not bad
Response from Property: Thank you for your comments, it is a pity that we did not get your full marks this time.Everything will get better and better.Looking forward to see you soon.
Guest User
Deluxe King Bed Room (with Balcony)
Stayed in Dec 2024
Family
9 review
10/10
Outstanding
Posted on Feb 1, 2025
I would like to go again
Original textTranslated by Google
Response from Property: Dear guest: When Xiaoya read your good review, I suddenly remembered the smile on your face when you checked in. It was so kind! Thank you for placing your trust in us. May this journey become a shining point in your memory. In the future, whether you are on a business trip or on vacation, we hope you will visit us again and we will continue to maintain your "comfort zone".
Wowensing
Deluxe King Bed Room (with Balcony)
Stayed in May 2024
Family
5 review
9.5/10
Amazing
Posted on Jul 2, 2024
This time is the embodiment of the upgrade, upgraded to 45 square meters of room, the employees' serious work efficiency courteous arrangement is really very satisfactory, the room is smoke-free, the sense of space is large enough, the overall score is very high. Only the glass glue gap in the shower tub has a leak, which makes the bathroom floor a little wet.
Original textTranslated by Google
Response from Property: Thank you for staying at Shenzhen Yayuan Service Apartment and taking your precious time to share your stay experience with us. Regarding the leakage problem in the bathroom glass gap you mentioned, we will give feedback to the engineering department to investigate the cause and make continuous optimization. Dedicated to providing guests with excellent services, allowing you to experience quality life and feel at home is our constant pursuit.
Emilylin66
Deluxe King Bed Room (with Balcony)
Stayed in Jan 2024
Business traveler
3 review
10/10
Outstanding
Posted on Feb 21, 2024
It's very comfortable, much more comfortable than staying in a five-star hotel. There are fruits and drinks, the air and light in the room are very good in every aspect, and Luna's work attitude is top-notch. I will choose to stay in this room next time I go on a business trip.
Original textTranslated by Google
Response from Property: Thank you for your strong support to Yayuan Service Apartment. Your satisfaction is the driving force for Yayuan's progress. We look forward to your next stay. Wish you: Good luck in the Year of the Dragon! Good work and good mood every day!
JeffreyYc
Executive Suite - 2-Room
Stayed in Jan 2024
Family
9 review
10/10
Outstanding
Posted on Feb 13, 2024
The place is very clean and the front desk is friendly. The environment is quiet and it only takes more than ten minutes to get to Guanlan by taxi. There is a washing machine, heating and cooling, and a clothes dryer is available at the front desk. Slippers and toiletries are provided. Very suitable for a family.
Original textTranslated by Google
Response from Property: Xiaoya is very happy to receive your five-star praise in the New Year! Yayuan believes that guests are family members, making you feel at home every time you stay. The care, consideration, care and warmth for your family are the most sincere gifts to you. I wish you a happy New Year and welcome to come often!
JengYon
Deluxe King Bed Room (with Balcony)
Stayed in Dec 2023
Couple
59 review
10/10
Outstanding
Posted on Feb 1, 2024
Stayed for several nights in a row, it was good, the decoration was simple and stylish, quiet, and the soundproofing was good. There was free parking, there were books to read in the public area on the second floor, the front desk staff was enthusiastic, I will come again next time.
Original textTranslated by Google
Response from Property: Dear family, thank you for your great affirmation of Yayuan Apartment. Our confidence has increased. Your comfort is the greatest affirmation for us. We will not forget our original intention, continue to work hard, and look forward to your return home!
Guest User
Executive Suite - 2-Room
Stayed in Nov 2023
Family
7 review
8.5/10
Very Good
Posted on Feb 15, 2024
The room is very clean. Since it is newly renovated, there will still be some smell when you check in. There are not many choices for breakfast and it is far away from the city, but the environment and sound insulation are very good. I recommend staying here. 
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of Xiaoya. It is a pity that we did not get your full score this time. We hope we can get your full score next time. We will work hard to do better and better and look forward to your next visit. I wish you a happy new year and good luck in the Year of the Dragon!
Momodi,guaiguaide
Deluxe King Bed Room (with Balcony)
Stayed in Nov 2023
Business traveler
1 review
10/10
Outstanding
Posted on Dec 29, 2023
I upgraded to a room for free. The room was large, well-equipped, and comfortable. Luna at the front desk was very welcoming. It was the coldest winter in Shenzhen, so the room was a little cold. It would have been perfect if there was heating.
Original textTranslated by Google
Response from Property: Xiaoya met you in this coldest winter. Your five-star praise instantly warmed Xiaoya's heart. Thank you for your support of Yayuan. The room air conditioner can heat, but it did not achieve the expected heating effect. Xiaoya deeply apologizes/(ㄒoㄒ)/~~ Xiaoya thanks you for your valuable advice and will continue to work hard to welcome your next visit~
M235939****
Executive Suite - 2-Room
Stayed in Jan 2024
Other
3 review
10/10
Outstanding
Posted on Feb 29, 2024
Super good, I will settle here in Shenzhen in the future
Original textTranslated by Google
Response from Property: Thank you very much for your five-star praise and for taking the time to share your pleasant stay experience with us. Your satisfaction and support are the infinite motivation for our continuous progress. We are honored to receive your affirmation. The satisfaction of guests is our consistent pursuit. We sincerely look forward to providing you with a perfect stay experience when we meet next time. I wish you a happy life!
J.KUONG
Deluxe King Bed Room (with Balcony)
Stayed in Nov 2023
Family
14 review
9.5/10
Amazing
Posted on Dec 26, 2023
Newly renovated, fully equipped, clean and tidy. Free upgrade for general rooms. Breakfast is provided on some days for 2-bedroom suites. There is still a little decoration smell when approaching the closet and desk, but it is not uncomfortable overall. The hotel service staff can be contacted by WeChat and will answer questions 24 hours a day. There is a free TV box to watch movies, but the suite only has a TV in the living room. The nearby subway station has not been built yet, so I use online car-hailing to travel. It costs $10 to go to Kalu Ice and Snow World, $20 to Wanda Plaza, $40 to Excellence Center, $20 to Gankeng Ancient Town, and $30 to Shenzhen North Station of the high-speed rail.
Original textTranslated by Google
Response from Property: Thank you for your authentic and detailed five-star evaluation of Yayuan Apartment, and for including pictures of the hotel, which makes everyone feel as if they are not there. On behalf of all the staff of Yayuan, thank you again for your kindness. We will also work hard with your expectations for more guests, better service and higher quality!
Owen Suen
Executive Suite - 2-Room
Stayed in May 2024
Family
3 review
3.0/10
Posted on Jun 24, 2024
The air-conditioning is seriously insufficient. Even if it is adjusted to the minimum of 16 degrees, it is a bit hot. Also, there was no breakfast served at all. The area around the hotel is deserted and there are not many breakfast options available. The room feels smaller than 75 square meters, not like 90 square meters. There was no hand sanitizer in the two toilets and there were dead cockroaches. All shower gels, shampoos, etc. use twist caps, which is inconvenient. The room without a balcony was too dark, and I didn't know who could sit on the sofa at the other end. It felt weird at night. All in all, I won't consider this one again.
Original textTranslated by Google
Response from Property: Dear guest, we apologize for not being able to obtain a satisfactory check-in experience from you. We attach great importance to your valuable suggestions and will make corrections. We always value every guest's check-in experience and wish you a happy life!
justsoso****
Executive Suite - 2-Room
Stayed in Nov 2023
Family
1 review
10/10
Outstanding
Posted on Dec 5, 2023
The room is clean and tidy, and it is convenient for the family to travel. They responded to any needs in a timely manner. The price is affordable, the location is a little off, and it doesn't matter if you drive yourself. Welcome fruits and drinks were given.
Original textTranslated by Google
Response from Property: Thank you for choosing Yayuan. There is always unexpected warmth and touching moments in a perfect journey. We are happy to provide warm and thoughtful service to every guest. Your satisfaction is the greatest motivation for us to move forward. We hope to meet you again in every trip. I wish you a happy life~
M524573****
Deluxe King Bed Room (with Balcony)
Stayed in Oct 2023
Business traveler
1 review
10/10
Outstanding
Posted on Dec 1, 2023
The room accommodation experience is very good, the setting is very thoughtful. The lighting is very convenient. The front desk cuna is thoughtful and considerate.
Original textTranslated by Google
Response from Property: Thank you for your support of Yayuan! Thank you for your affirmation of our service! Life is a test paper, which contains multiple choice questions, fill-in-the-blank questions, true-or-false questions and essay questions. I hope Yayuan will be your easiest choice and the most satisfactory answer! I look forward to your stay again. Be well!
Anonymous User
Deluxe One-bedroom (with Balcony)
Stayed in Apr 2024
Family
37 review
9.0/10
Great
Posted on May 8, 2024
Suitable for business trips and permanent residences. The atmosphere is very safe. The apartment has simple functions. The public area is very suitable for travel and office. The indoor atmosphere feels like home and is very bright and comfortable.
Original textTranslated by Google
Response from Property: Thank you for choosing to stay at Shenzhen Yayuan Serviced Apartment! We are very honored to bring you a pleasant stay experience. Your comfort and satisfaction are the greatest motivation for our continuous progress. Thank you for your enthusiastic feedback. We will continue to improve our services and processes to bring a wonderful stay experience to every guest. Thank you again for your affirmation of our apartment and sincerely look forward to serving you again.
1352443****
Executive Suite - 2-Room
Stayed in Mar 2024
Business traveler
5 review
10/10
Outstanding
Posted on May 10, 2024
Very pleasant stay. The room is clean and tidy with a lot of space. The staff is very enthusiastic and professional. If I have any questions, they will respond in seconds. "Xiao Ya" on WeChat took down the items in the room after I left in a hurry, took the initiative to contact me and helped to express the items. Thank you very much.
Original textTranslated by Google
Response from Property: Thank you very much for your recognition of us. Xiaoya and all the staff are very encouraged by this. We cherish every encounter with you and provide you with high-quality and efficient service experience. We are very happy to bring you good memories after parting. We sincerely look forward to your visit again!