Neighbors（Shenzhen Baoan Airport store）

Neighbors（Shenzhen Baoan Airport store） Reviews

Neighbors（Shenzhen Baoan Airport store）

Gulin 2nd Road Wanlihua Industrial Park Block B 1st floor, Bao'an District, Shenzhen, Guangdong, ChinaView Hotel Details
Neighbors（Shenzhen Baoan Airport store）
Neighbors（Shenzhen Baoan Airport store）Neighbors（Shenzhen Baoan Airport store）Neighbors（Shenzhen Baoan Airport store）
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Guest Reviews of Neighbors（Shenzhen Baoan Airport store）

8.6/10
364 review
Verified reviews
Location8.7
Amenities8.6
Service8.5
Cleanliness8.7
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All reviews(364)
Positive reviews(339)
Reviews with photos/video(94)
Easy to get around(66)
Convenient location(61)
Close to metro(42)
Classy environment(30)
Many amenities(23)
Friendly front desk staff(16)
Awesome gym(11)
Well designed(10)
Negative reviews(25)
George Baranov
Medieval Wooden Wind Big Bed Room
Stayed in Feb 2025
Solo traveler
4 review
8.0/10
Very Good
Posted on Mar 25, 2025
The hotel is located close to the metro station, in the courtyard behind the cinema (yellow and green sign). The staff is friendly and helpful, although they do not speak English or other foreign languages. The room was spacious but a little dusty. It's convenient to get to the airport by metro, but it is a bit far from the city center.
Response from Property: Seeing your satisfactory comments, my heart is moved. Your satisfaction is our goal~💐
DerekFW
Medieval Wooden Wind Big Bed Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on Jun 2, 2025
The Hotel is an easy walk from the Metro. Has facial security entrance and has very courteous and helpful management and staff. You get exactly what you pay for great value for money. There is no way you can have any complaints in fact overall better than some much more expensive hotels I have had the unfortunate pleasure of stating in. Would definitely stay there again
Response from Property: 哇～感謝親的用心好評，能得到親的稱讚是我們的榮幸哦，我們會越做越好，期待你的下次，下下次光臨
Guest User
Medieval Wooden Wind Big Bed Room
Stayed in Mar 2025
Couple
2 review
3.5/10
Posted on Apr 20, 2025
No receptionist at front desk, had to self check in. Room was a far cry from photos on listing; run down and shabby. Only book if desperate, not the the faint-hearted traveller.
Response from Property: 非常抱歉，上次入住給您帶來了不好的體驗，我們這邊是有前台的，然後也是可以自助入住的，大概晚上12:00以後是沒有前台的，可以自助入住～平台上也有寫好有工作人員的時間哦，也謝謝您寶貴的意見，下次如果有什麼問題可以及時和負責人説給您換房間都可以哈～
Guest User
Medieval Wooden Wind Big Bed Room
Stayed in Oct 2024
Business traveler
23 review
10/10
Outstanding
Posted on Dec 6, 2024
I love this place
Response from Property: 感謝您的光臨，希望我們的努力能給您帶來一份快樂與滿意
Guest User
Medieval Wooden Wind Big Bed Room
Stayed in May 2024
Solo traveler
27 review
8.0/10
Very Good
Posted on Jun 11, 2024
This was the first time in China after more than over 15 years of my last visit. The owner is very helpful even I contacted her around midnight one day of my check in through WeChat. I got all the direction and information for door entry and room password
Response from Property: Thank you for your approval.
Guest User
Medieval Wooden Wind Big Bed Room
Stayed in Oct 2025
Solo traveler
2 review
10/10
Outstanding
Posted on Nov 5, 2025
Great
Response from Property: 感謝認可，歡迎下次入住
M525146****
Featured Room (Double Bed) (Kitchen, Fridge)
Stayed in Jul 2025
Couple
5 review
10/10
Outstanding
Posted on Aug 30, 2025
Facilities: Projector with good clarity Cleanliness: Clean and sanitary Environment: Beautiful, pleasant and comfortable Service: Friendly and helpful
Original textTranslated by Google
Response from Property: Wow~ Thank you for your kind praise. It is our honor to receive your praise. We will do better and better. We look forward to your next visit.
Tashuolimubai
Medieval Wooden Wind Big Bed Room
Stayed in Apr 2025
Business traveler
66 review
10/10
Outstanding
Posted on May 23, 2025
The hotel is in an excellent location, within walking distance of the subway station and the business district, and there are abundant restaurants around. The room is spacious and clean, the bedding is comfortable, the soundproofing is excellent, and the night is quiet and undisturbed. The front desk service is enthusiastic, and the whole experience is comfortable. Highly recommended!
Original textTranslated by Google
Response from Property: Wow~ Thank you for your kind praise. It is our honor to receive your praise. We will do better and better. We look forward to your next visit.
M449872****
Medieval Wooden Wind Big Bed Room
Stayed in Apr 2025
Couple
2 review
10/10
Outstanding
Posted on May 13, 2025
I told the boss in advance that I needed a quiet room, and he was very considerate to arrange it for me. It was far from the elevator, so I slept very comfortably at night, and the light was also very good during the day. The style of the room was really comfortable with the sunlight. I will come again next time.
Original textTranslated by Google
Response from Property: 哇～感謝親的用心好評，能得到親的稱讚是我們的榮幸哦，我們會越做越好，期待你的下次，下下次光臨
M329891****
Medieval Wooden Wind Big Bed Room
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 13, 2025
I arrived at midnight and chose a cheap hotel. I didn't expect it to be so cost-effective. The hygiene was good 🩷 and the room didn't smell. The most important thing was that the room style showed that the landlord was very attentive.
Original textTranslated by Google
Response from Property: 哇～感謝親的用心好評，能得到親的稱讚是我們的榮幸哦，我們會越做越好，期待你的下次，下下次光臨
M520654****
Medieval Wooden Wind Big Bed Room
Stayed in Apr 2025
Solo traveler
3 review
10/10
Outstanding
Posted on May 12, 2025
The public area is well-equipped with a gym, a billiard room, and a conference room. As a homestay, it is really perfect. The sanitation is also clean, and the customer service will arrange cleaning in time when cleaning is needed.
Original textTranslated by Google
Response from Property: 哇～感謝親的用心好評，能得到親的稱讚是我們的榮幸哦，我們會越做越好，期待你的下次，下下次光臨
M835421****
Featured Room (Double Bed) (Kitchen, Fridge)
Stayed in Feb 2025
Couple
8 review
9.0/10
Great
Posted on Apr 7, 2025
Wow~ The room in this hotel is exactly what I like! The mattress is as soft as marshmallows, and the sheets are super comfortable~ plus the little surprise of the refrigerator and washing machine, it's just too perfect~(≧▽≦)/~ Don't forget to take a trip on your own! 🛫
Original textTranslated by Google
Response from Property: 看到您滿意的評語，我心中盪起層層漣漪，您的滿意就是我們追求的宗旨~💐
Anonymous User
Japanese Cream Wind Twin Room (Standard Twin Beds, Fridge, Washing Machine)
Stayed in Jan 2025
Family
6 review
5.5/10
Posted on Mar 1, 2025
It doesn't match the pictures. There is a smell at the check-in place and in the elevator. There is a kitchen on the first floor but it is not very clean. The smell is very strong. The room is not very clean. There are no disposable slippers. I dare not wear plastic slippers. I didn't take a shower that night. I brushed my teeth with a mineral water bottle bought downstairs as a cup because there was a toothpaste mark left by the previous guest on the water cup in the room. This is my first bad review in many years. However, it also has advantages. It is close to the airport and there are many restaurants nearby.
Original textTranslated by Google
Response from Property: Dear customer, we are very sorry that you are not satisfied! We have always attached great importance to hotel hygiene! Every item used by a guest will be replaced immediately and strictly disinfected, and can only be used after meeting the standards. Regarding the room smell and toothbrush cup issues you raised this time, we have verified it as soon as possible. It was indeed a mistake in our work. To avoid such problems from happening again, we have strictly rectified them and strengthened training for relevant staff. We look forward to having a better experience next time you visit🥰🥰🥰
219616****
Medieval Wooden Wind Big Bed Room
Stayed in Jul 2025
Business traveler
4 review
3.5/10
Posted on Aug 16, 2025
The service is not good. They said that if I give a good review, I can check out at 2 o'clock. The next day they said that it is not possible and I can only check in from 1 to 2 o'clock and it costs 20 yuan extra.
Original textTranslated by Google
Response from Property: I'm very sorry for the bad experience you had while staying with us! We verified the situation on that day. It was indeed the night shift. The staff promised you a good review and that you could delay your check-in to 2:00 pm for free. The morning shift staff sent the check-out message normally. Because we sent you the check-in guide when you checked in, all check-out was at 12:00. Good reviews will delay your check-in by one hour for free, and another one-hour delay will cost 20! I'm very sorry. It was a problem with our staff. If you encounter this problem next time, you can tell us that we agreed the day before, and we will delay your check-in normally. You didn't say anything, so you checked out normally at 12:00. Welcome to check in next time. Thank you for your reminder.
M766946****
Featured Room (Double Bed) (Kitchen, Fridge)
Stayed in Jan 2025
Traveling with friends
1 review
8.0/10
Very Good
Posted on Mar 3, 2025
Facilities: All are quite complete Hygiene: Relatively clean Service: OK, the projection function allows me to watch movies with friends at night and eat cake with friends Environment: Relatively warm, there are shopping malls, cinemas and snack streets around, and it is also close to the subway station
Original textTranslated by Google
Response from Property: Thank you for your support and look forward to seeing you again next time