Maggie Hotel

Maggie Hotel Reviews

Maggie Hotel

Floor 22 to 25, Jinlong Building, 3007 Dongmen South Road, Jiabei Community, Nanhu Street, Luohu District, Shenzhen, Guangdong, ChinaView Hotel Details
Maggie Hotel
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Maggie Hotel Guest Reviews

4.5/5
Good
408 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(408)
Positive reviews(392)
Reviews with photos/video(92)
Friendly front desk staff(49)
Easy to get around(40)
Close to metro(22)
Average sound insulation(17)
Perfect for business trips(13)
Convenient for shopping(13)
Good lighting(5)
Stayed multiple times(4)
Negative reviews(16)
HHB
Special Queen Room
Stayed in Oct 2024
Business travelers
34 review
5.0/5
Outstanding
Posted on Nov 21, 2024
Super close to metro station. Only 5 min walking, food nearby.
Response from Property: Hello! We are glad that you chose to stay at our Maggie Hotel. I was stunned when I saw your review! The hotel is located in a bustling area, with the bustle and convenience of the city. There is a breakfast shop near the hotel with rich varieties and delicious food! Home is a safe haven, a cozy nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warmth to become the home away from home in your heart. We look forward to your next return home!
Guest User
Special Queen Room
Stayed in Nov 2023
Solo travelers
5 review
4.0/5
Very Good
Posted on Dec 7, 2023
the location of hotel is good and the room is clean
Response from Property: 尊敬的賓客:您好!感謝您入住並對酒店各方面的高度認可,我們的管理團隊一直給員工灌輸為 瑪吉酒店的服務,讓客人切切實實的有回家的感覺,我們將不斷總結經驗,一直努力下去,期待您再次回家!
Kenneth
Standard big bed room
Stayed in Oct 2023
Business travelers
13 review
5.0/5
Outstanding
Posted on Dec 16, 2023
Clean, comfortable, quiet, great location in the heart of Shenzhen. Would stay again.
Response from Property: 尊敬的賓客,感謝你下榻 瑪吉酒店。很高興看到您對酒店地理位置、衞生狀況和服務質量的好評。酒店毗鄰 金華廣場、和東門購物中心,吃喝玩樂影院,一應俱全。為客人提供高品質的服務,歡迎您下次來體驗 您的支持與鼓勵,是我們前進的最大動力。瑪吉酒店以不斷的為客人營造温馨舒適的居住環境而努力,以最高的性價比滿足不同賓客的要求。瑪吉酒店期待您的再次光臨!
Nelson_Lee
Deluxe 2-bed Room
Stayed in May 2024
Travel with friends
3 review
3.0/5
Posted on Jul 28, 2024
Close many restaurants nearby
Response from Property: ~親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全 5 分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
newbie1201
Special Queen Room
Stayed in Jan 2024
Couples
4 review
5.0/5
Outstanding
Posted on Feb 13, 2024
Interior very new and clean, staff are nice.
Response from Property: 尊敬的賓客:您好!流溪緩緩,時光柔軟,感謝親的支持,我們會延續一如既往的好品質和更加完善的服務,來謝謝您們的支持與厚愛,期待您的再次光臨,祝您開心的度過
Guest User
Special Queen Room
Stayed in Jan 2025
Family
14 review
4.5/5
Great
Posted on Feb 22, 2025
The location is very good, close to the subway, there is a shopping mall nearby, surrounded by restaurants and massage, the place is very lively. The room size is OK, the sheets and towels are very clean, generally speaking it is OK, and the room price is 2-3 hundred dollars, which is very cost-effective.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for your review! The hotel advocates "heart service". We are trying our best to find opportunities to provide services and provide you with a more satisfactory and comfortable rest environment! Your satisfaction is our pursuit! We look forward to seeing you again.
Wuwanwan
Deluxe Queen Room
Stayed in Jan 2025
Couples
1 review
2.5/5
Posted on Feb 16, 2025
The waiter has a pretty good attitude, but it takes longer to ask the eldest sister to get something, the room is generally soundproofed, sleeping until midnight to hear the sound of watching TV in the next room, the sound of showering in the next room can also be heard clearly
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you for choosing to stay and for your feedback. We sincerely apologize for the unpleasant experience you have experienced. Your suggestion is very important. We have fed it back to the housekeeping department and made improvements immediately. I believe that our colleagues will provide more meticulous service to guests in the future. Regarding the sound insulation issue, we have specially prepared eye masks and earplugs for guests with poor sleep quality, and they are available to guests at any time. We were unable to hear your feedback in the store and resolve it for you in a timely manner, which proves that we have not done enough in our service. We are very sorry! We hope that we have not brought a bad influence to your mood during your trip. We wish you a pleasant journey and hope that we can have the opportunity to serve you again. If you come here next time, we hope that you can book this hotel again and give us a chance to apologize. Looking forward to seeing you again!
Guest User
Deluxe Queen Room
Stayed in Jan 2025
Couples
6 review
2.7/5
Posted on Feb 2, 2025
The location is a little remote, the customer service attitude is OK, there is no TV to watch, the shower water pressure is quite good, there are restaurants and tea downstairs, and you have to walk a little further to go to Dongmen! A bit expensive
Original TextTranslated by Google
Response from Property: Dear guest, hello! Thank you for choosing to stay and giving us feedback. We apologize for the unpleasant experience you have had. Maggie Hotel is located in the business district. The hotel is only a few minutes' walk from Dongmen Commercial Snack Street and Jinguanghua and other large shopping malls. This location provides great convenience for guests to eat, stay, travel, entertain and shop. The TV in the room can be watched whether it is digital channels or member movies. The reason for not being able to watch TV may be that the remote control battery is out of power and the TV cannot be turned on. In order to give the guests a better viewing and stay experience, Xiaoji will maintain and inspect the home appliances in the room every week. The front desk of our store is online 24 hours a day. If you have any questions or needs about the facilities and equipment in the room during your stay, you can contact Xiaoji in time. Xiaoji will solve any questions and troubles for you. We will definitely do better to strive for your perfect five points next time! Wish you: well!
TSZ KIN
Superior Queen Room
Stayed in Nov 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Dec 21, 2024
Excellent, 2-star hotel with 4-star room, very clean, room equipment can be voice-controlled, the front desk lady is also polite and cooperative, there are many food around downstairs, although it is about 8 minutes away from the subway station, it is also easy to find
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for choosing Maggie Hotel. No matter how much advertising is done, it is worse than word of mouth. Xiaoji has always attached great importance to word-of-mouth publicity and pays more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Maggie easy, pleasant and smooth. We look forward to your visit again to experience the different style of Maggie. Wish you all the best
Anonymous User
Deluxe Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Dec 8, 2024
The location is convenient. The service attitude of the lady at the front desk was very good. Because we checked in in the early morning, she humanely gave us a late check-out. The room was clean and comfortable, and the pillows were soft. I have stayed here many times and will come again!
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for choosing Maggie Hotel. No matter how much advertising is done, it is not as good as word of mouth. We always attach great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Maggie easy, pleasant and smooth. We look forward to your visit again to experience the different style of Maggie. Wish you all the best
Guest User
Standard Queen Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Dec 2, 2024
I came here to celebrate my boyfriend's birthday and wanted to decorate the room~ The customer service Xiaoxia was very nice and polite. After she told me that she could help me decorate, I immediately ordered the decorations online. After the decoration, the room was very atmospheric and everyone was very satisfied. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear guests: Thank you for choosing us and for your support and love for the hotel. Your satisfaction with the hotel facilities and services is the driving force for all hotel staff to work, and making every guest feel at home is our ultimate goal of service. The hotel rooms are warmly decorated and equipped with free high-speed WIFI, which is the best choice for your travel. It is our honor to serve you, and all hotel staff look forward to your next visit!
LFM
Superior Queen Room
Stayed in Oct 2024
Couples
35 review
3.0/5
Posted on Nov 3, 2024
I've stayed here a few times, and it was generally ok, but this time was the worst. The reason is that the sound insulation is very poor. I can only hear the sound of the TV and the noisy voices. I checked in at 11pm, and I heard the TV and voices when I passed by this room, and they didn't stop until around 2am. It was too late and I really didn't want to waste time asking to change rooms. I can only say that I was really unlucky this time.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. I am sorry that Xiaoji did not give you a perfect stay experience. Regarding the sound insulation problem, we specially prepared eye masks and earplugs for guests with poor sleep quality, which are available to guests at any time. I was not able to hear your feedback in the store and solve it for you in time, which proves that we have not done enough in our service. I am very sorry! I hope that I have not brought a bad influence to your mood during the journey. I wish you a pleasant journey and hope that we can have the opportunity to serve you again. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travelers
1 review
4.5/5
Great
Posted on Nov 1, 2024
Environment: It is very convenient to eat around and have various snacks. Lidongmen Pedestrian Street is very close Hygiene: The room is very clean and well ventilated. It was cleaned in a timely manner after three days of stay. Facilities: Complete, easy to use, and complete supporting facilities Service: Warm service
Original TextTranslated by Google
Response from Property: ~Dear Di Guest Officer, thank you very much for your support of the hotel. We are still a little bit disappointed that we did not get your full 5-point praise. Maybe it is because the hotel has not done enough. We hope that you will treat us well next time. The arrival of the guests can point out our shortcomings to us, and we will strive to do better. Our attentive service allows every customer who comes to the store to feel the warmth of home. We hope that our service can bring you more surprises. and moved, looking forward to your next visit!
Guest User
Special Queen Room
Stayed in Sep 2024
Family
4 review
1.0/5
Posted on Oct 20, 2024
The attitude and courtesy at the front desk are really bad. I have never written a negative review before. You are the first one. First of all, the hotel lobby has been renovated and it is cleaner than before. However, the service attitude of the front desk staff is really unflattering. Definitely won't come again next time
Original TextTranslated by Google
Response from Property: Dear guest, I am very sorry to disappoint you in what should have been a pleasant trip. As the hotel has recruited many new employees, many of whom are not very familiar with the business, many are interns. We would truly be remiss if we forgot to smile while serving you. Xiaoji understands the importance of your experience to our hotel. We will strengthen the training of service personnel to improve their service levels and ensure that they can provide you with high-quality services. We are already correcting the problem you reported and sincerely apologize for the trouble this has caused you. We sincerely hope that you can give Xiaoji a chance to serve you and apologize to you. All the hotel staff sincerely look forward to your visit again!
开心
Deluxe Queen Room
Stayed in Aug 2024
Couples
8 review
4.5/5
Great
Posted on Dec 14, 2024
I recently stayed at the Maggie's Apartments in Shenzhen and was very pleased with my overall experience, especially the cleanliness and value for money. First of all, I was very impressed with the cleanliness of the hotel. The room was spotless and all facilities were well maintained, making me feel very comfortable and at ease. Whether it is bed sheets, towels or bathroom facilities, they are all very clean, which is very important when traveling. Secondly, Maggie's Apartments is extremely cost-effective. The price is reasonable compared to other hotels in the vicinity, while the services and facilities provided are uncompromising. The room was well equipped and also had a kitchenette which made it easy for me to prepare simple meals, adding convenience to my stay. Overall, Maggie Apartment Hotel is an excellent choice for traveling in Shenzhen. If you are looking for a clean, comfortable and cost-effective place to stay, this is definitely worth recommending!
Original TextTranslated by Google
Response from Property: ~Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-star praise. It may be that the hotel has not done enough. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!