Ji Hotel ShenZhen FutianZhongzhou Bay

The hotel staff proactively upgraded our room when we checked in, which was great and much appreciated. The service was excellent, with a smiling staff.

First off, the check-in experience was great, and the service was excellent. From resolving issues to every step of the process, communication was smooth. Secondly, after checking in, the room itself was perfectly fine for a normal trip. However, for a brand like 'All Seasons Hotel' (Quanjijia), the overall smart-focused decor seemed to overlook 'human-centric design,' which is the most crucial aspect. We booked a twin room for our child. We created a barrier between the beds using two suitcases and pillows. The hotel thoughtfully provided towels to cover the top and an extra blanket. The small table in the middle couldn't be moved (which is normal), but it had a power outlet, light switches, and a phone. 1. The phone couldn't be unplugged or moved as it was fixed to the wall. This was a minor issue because a child might randomly press buttons, requiring constant supervision to prevent disturbing staff. The second issue was with robot food delivery. If we needed something after the child was asleep, there was no way to prevent the robot from calling the room. We communicated with the front desk, and they said the delivery person would bring it up manually. After much back and forth, the robot still delivered it because no one was on the ground floor. At this point, we had to call the front desk ourselves to have them inform the staff on the ground floor to let the robot in. 2. The hotel's night light sensor setup revealed the rough and rudimentary nature of the decor. Initially, the staff hadn't fully inserted the sensor, leaving a cylindrical part exposed, which looked like a tripping hazard. After we reported it, they pushed it in. Then, our child discovered that the long cord could be pulled out. Normally, a black power cord with a protective sleeve wouldn't be an issue, but this setup wasn't very child-friendly. (I also need to pack and do other things; I can't follow my child 24/7.) 3. Regarding the toilet in room 2829: upon check-in, we were specifically warned that flushing the toilet would cause a rumbling sound from the ceiling, and the bathroom door needed a firm push to close. Using the toilet at night required closing the door to avoid waking light sleepers in the room. 4. The bathroom walls appeared to be made of some kind of paneling, with white residue in multiple places and dust uniformly distributed in every corner. It felt like they were slapped on and left unfinished. Was there no supervision from the hotel or inspection from the renovation contractor? The same wall material was used in the shower, and shampoo suds and water would cling stubbornly to the wall. I was quite surprised by this slipshod design. 5. Let's talk about the lighting. The bedside lamp only had on/off, bright, and dim settings. Even 'dim' was quite bright. The night light had a very short sensor duration; when returning from the bathroom at night, it was usually pitch black. At the entrance, you could turn on the bathroom, bedroom, and dressing mirror lights. If you wanted to protect your eyes, the dressing mirror light was the only option. After turning off the bathroom light from the bedside, you had to go back to the entrance to turn it on again. You had to adapt to their design at every step. The hotel-provided flashlight was very suitable for this situation. 6. The flooring: the bedroom and hallway seemed to have different underpinnings. Walking in the bedroom produced loud noises, while the hallway was silent. Even after cleaning, the bedroom floor still felt dusty when walking barefoot; it just didn't feel clean. 7. Dampness: it might have been the rainy season, so this was likely common for every room. During our stay, we observed that every unoccupied room had its windows and doors open, supposedly for ventilation, or perhaps to release formaldehyde since it was a new opening. This led to some small insects flying in. The hotel advised me to keep the windows closed as much as possible, and they promptly changed my bedding. After that, I didn't see any small flying insects. Overall, the service was fine, and everything looked okay. However, the lack of human-centric design in the decor was the biggest flaw of this stay.

Loved it! This is a brand new 5.0 hotel and I really enjoyed the style. It's simple, comfortable, and all the facilities are new and very clean. Being right next to KKone is super convenient! There are tons of food options nearby, and a wide selection for delivery too. Transportation is also very accessible. They even gave us a little gift! Excellent!

The hotel is quite new, and the front desk service was good. The only downside is that it's a bit of a walk from the metro station. The hotel is located near Xiasha Station, connected to the KK One mall, and it takes about 15 minutes to walk there from the exit.

A relatively new HUAZHU Hotels Group property. The hallways and elevators have a very futuristic, sci-fi movie feel. What I didn't like: Compared to other HUAZHU hotels, the room was small. I was given a room with a pillar view. The bathroom had a really strong, fishy smell, and the floor drain cover was missing/out of place.

The room was clean and tidy, the environment was great, and the breakfast was also very rich. I'll choose to stay here again next time!

The taxi dropped me off on the intercity side, and I had to walk quite a bit to find the entrance, which was on the other side. It's located on several floors of a commercial building, with the front desk on the 32nd floor. The room was really nice and had a large table, which was great for eating takeout. The floors aren't carpeted, so it's impossible to avoid seeing the stray hairs that other reviews mentioned, but it wasn't too bad. The shower pressure was indeed insufficient, and the water temperature kept fluctuating slightly. What was really annoying was that I accidentally turned on the rain shower, and even after turning off the cold water, it kept dripping on me throughout my entire shower. I had to stand in the corner to wash. The hotel's outlets have USB ports, but unfortunately, the one next to my bed was broken. I called the front desk to ask if they had a charging adapter I could borrow. It took about half an hour for them to reply, saying they couldn't find one but could lend me a power strip. I had already bought one with my takeout, so I didn't need it. Takeout was delivered by a robot, which was pretty convenient!

The environment is great, the service is good, and the hotel is very new and quiet. The location is excellent, right above Zhongzhou Shopping Center, with plenty of late-night food options in the surrounding urban village. The room was clean and cozy, and the front desk service was particularly warm and attentive. My stay far exceeded my expectations.