The Clouds Apartment

The Clouds Apartment Reviews

The Clouds Apartment

1st Floor, Yunduan Apartment, Phase II, Shuiwan 1979 Plaza, No. 111 Taizi Road, Zhaoshang Subdistrict, Nanshan District, Shenzhen, Guangdong, ChinaView hotel details
The Clouds Apartment
The Clouds ApartmentThe Clouds ApartmentThe Clouds Apartment
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Guest Reviews of The Clouds Apartment

8.7/10
651 reviews
Verified reviews
Location8.9
Amenities8.6
Service8.8
Cleanliness8.7
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All reviews(651)
Positive reviews(641)
Reviews with photos/video(363)
Friendly front desk staff(51)
Close to metro(28)
Well designed(23)
Delicious breakfast(14)
Perfect for families(9)
Nice sea view(8)
Awesome gym(7)
Clean pool(6)
Negative reviews(10)
Guest User
Deluxe Grand Room
Stayed in Jul 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on Aug 2, 2026
Good service, nice breakfast and excellent location👍🏾👍🏾 Lucky and Winnie they did a good arrangement for me😉😉. Highly recommended👍🏾👍🏾
Response from Property: 親愛的客人,您好!非常感謝您選擇深圳品上雲端服務式公寓,並分享這樣暖心的入住體驗。得知您對服務、早餐以及優越的地理位置都感到滿意,我們由衷開心。也特別感謝您對 Lucky 和 Winnie 的認可,您的肯定對我們意義非凡。能夠為您的旅程安排得妥帖舒心,是我們最珍視的事。期待您下次再來,與我們繼續相遇更多美好時光。
DANI PARDINA
Cozy Queen Room
Stayed in Jun 2026
Couple
12 reviews
10/10
Outstanding
Posted on Jul 2, 2026
The service and facilities at Pinshang Hotel are excellent. I ordered takeout late at night, and the front desk staff Winnie and Lucky helped deliver the food to my room via the robot, so I didn’t have to go downstairs myself. I stayed in a king‑bed room for one night and had a great experience.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Two Bedroom Sea View Apartment
Stayed in Jun 2026
Traveling with friends
9 reviews
10/10
Outstanding
Posted on Jul 5, 2026
The cloud apterment is very beautiful and high Also herry and Allen is so helpful and good
Response from Property: 您好!感謝您選擇深圳品上雲端服務式公寓,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的雲端之旅變得輕鬆愉快順心,期待您的再次光臨, 感受深圳品上雲端服務式公寓不一樣的風采。祝 : 一切順利!
Guest User
One Bedroom Premier Apartment(Smeg Washing Machine+Smart Toilet+private Coffee Machine)
Stayed in May 2026
Solo traveler
5 reviews
8.5/10
Very good
Posted on Jun 27, 2026
I was quite satisfied with my room. It was on a high floor with a great view, and there was plenty of space for one person. Lucky at the front desk was very efficient and friendly during both check-in and check-out. I'll definitely stay here again next time.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Deluxe Single Apartment
Stayed in Apr 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on May 24, 2026
Conveniently located near the subway and shopping areas. The room has great natural light and a nice view, making for a very comfortable stay. Winnie and Xiao Lai were very kind and efficient with the check-in process. Overall, a great experience!
Original textTranslated by Google
Response from Property: Hello! Thank you for choosing Shenzhen Pinshang Cloud Serviced Apartment. No amount of advertising can compare to word-of-mouth recommendations. We always value our reputation and, even more so, the experience of each guest. When you come to our hotel, you are our valued guest, and we are committed to doing our utmost to make your stay in the clouds relaxing, enjoyable, and satisfying. We look forward to your next visit and experiencing the unique charm of Shenzhen Pinshang Cloud Serviced Apartment. Best wishes!
Guest User
Cozy Queen Room
Stayed in Apr 2026
Business traveler
45 reviews
10/10
Outstanding
Posted on May 21, 2026
The hotel environment is elegant and comfortable. Herry and Allen were super friendly and helpful. We also got a late check-out for the room. It was a great stay overall, highly recommend! 👍🏻
Original textTranslated by Google
Response from Property: 您好!感謝您選擇深圳品上雲端服務式公寓,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的雲端之旅變得輕鬆愉快順心,期待您的再次光臨, 感受深圳品上雲端服務式公寓不一樣的風采。祝 : 一切順利!
Anonymous User
Two Bedroom City View Apartment
Stayed in Jun 2026
Traveling with friends
8 reviews
10/10
Outstanding
Posted on Jul 5, 2026
Herry and Allen is very good the clould is so beautiful
Response from Property: 您好!感謝您選擇深圳品上雲端服務式公寓,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的雲端之旅變得輕鬆愉快順心,期待您的再次光臨, 感受深圳品上雲端服務式公寓不一樣的風采。祝 : 一切順利!
Guest User
One Bedroom Premier Apartment(Smeg Washing Machine+Smart Toilet+private Coffee Machine)
Stayed in Apr 2026
Couple
3 reviews
10/10
Outstanding
Posted on May 18, 2026
Conveniently located with plenty of space and a kitchen, it's perfect for couples or families.
Original textTranslated by Google
Response from Property: 您好!感謝您選擇深圳品上雲端服務式公寓,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的雲端之旅變得輕鬆愉快順心,期待您的再次光臨, 感受深圳品上雲端服務式公寓不一樣的風采。祝 : 一切順利!
Guest User
Cozy Queen Room
Stayed in Mar 2026
Business traveler
28 reviews
10/10
Outstanding
Posted on Apr 29, 2026
The room was spotless, the breakfast was delicious, and the staff member Alai was incredibly professional!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review of our apartment. We will continue to strive to live up to your expectations. Thank you again for your positive feedback on the hotel. We look forward to your next visit and wish you a pleasant trip!
Guest User
Cozy Queen Room
Stayed in Mar 2026
Solo traveler
22 reviews
10/10
Outstanding
Posted on Jun 12, 2026
The hotel's location is excellent, and the lobby is very stylish, perfect for photos. It's right by a subway station, making dining and shopping incredibly convenient. Herry and Allen provided warm and attentive service; check-in was fast, and the room was spotlessly clean and tidy. The bedding was soft and comfortable, and all the facilities were well-equipped. We felt very secure during our stay. I'll definitely choose this place again next time!
Original textTranslated by Google
Response from Property: 您好!感謝您選擇深圳品上雲端服務式公寓,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的雲端之旅變得輕鬆愉快順心,期待您的再次光臨, 感受深圳品上雲端服務式公寓不一樣的風采。祝 : 一切順利!
Anonymous User
Deluxe Grand Room
Stayed in Feb 2026
Business traveler
4 reviews
6.0/10
Posted on Mar 15, 2026
The room was quite spacious. However, the gym equipment was really poor. For a multiple-night stay, the cleaning service was really shoddy. I'd recommend not staying for more than 3 consecutive nights; you get the same price but different service.
Original textTranslated by Google
6/7
Response from Property: Dear Guest, Thank you very much for your stay and detailed review. We regret to inform you that your stay did not meet your expectations, and we apologize for any inconvenience this may have caused. The hotel management takes this matter very seriously and has conducted a thorough investigation and made timely improvements. Your understanding and patience are an encouragement and support to our work! We sincerely look forward to your next visit and wish you a pleasant stay!
Doujamei
Two Bedroom Sea View Apartment
Stayed in Jun 2026
Family
30 reviews
9.5/10
Amazing
Posted on Jul 13, 2026
Nice flat for a family. Everything in the flat is done for you, to have all the comfort of a home away. Breakfast is ok, more Chinese style with a few Western touches. It does the job of having a good first meal. The location and facilities around are great. Seaworld is at a walking distance or one stop away on the subway. Many streets around with many mini marts, Hema supermarket in the mall next to the hotel, shops, restaurants and parks. I gave the amenities a 4/5 because of the layout at the entrance and because there are other flats with a better layout.
Response from Property: 尊敬的客人,您好!感謝您選擇入住深圳品上雲端服務式公寓,並分享如此細緻的入住體驗。很高興公寓齊全的配套設施、適合家庭入住的居住感受、便利的區位以及周邊豐富的商業與休閑配套為您的旅程帶來了便利與舒適。同時,也感謝您對早餐風格和整體設施提出的客觀評價。關於您提到的入口布局及部分空間規劃方面的不足,我們已充分重視,您的反饋對我們持續優化入住體驗具有重要參考價值。誠摯期待您與家人再次光臨,祝您生活愉快。
Nuosiwenzhong
One Bedroom Premier Apartment(Smeg Washing Machine+Smart Toilet+private Coffee Machine)
Stayed in Mar 2026
Business traveler
18 reviews
6.5/10
Posted on Apr 20, 2026
Terrible hygiene... steer clear!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常抱歉給您帶來了糟糕的入住體驗!關於您反映房間出現蟑螂的問題,我們高度重視,已第一時間安排專業消殺團隊對全樓層進行徹底排查與消殺處理。同時我們會加強日常衞生巡檢,杜絕此類情況再次發生。感謝您的真實反饋,幫助我們不斷改進,期待能有機會為您提供一次真正滿意的入住體驗。
Guest User
Cozy Queen Room
Stayed in May 2026
Traveling with friends
20 reviews
8.5/10
Very good
Posted on Jun 20, 2026
Stayed in a standard queen room which was very spacious with a small gym area right across the hall. En-suite was also spacious with excellent water pressure. Area is great with metro right on the corner!
Response from Property: 您好!感謝您選擇深圳品上雲端服務式公寓,再多的廣告,不如大家的口口相傳,我們向來重視口碑宣傳,更加重視每一個客人的切身感受,衹要您來到酒店,就是我們的貴客,我們願意盡最大的努力,讓您的雲端之旅變得輕鬆愉快順心,期待您的再次光臨, 感受深圳品上雲端服務式公寓不一樣的風采。祝 : 一切順利!
Guest User
One Bedroom Premier Apartment(Smeg Washing Machine+Smart Toilet+private Coffee Machine)
Stayed in Mar 2026
Business traveler
7 reviews
10/10
Outstanding
Posted on Apr 24, 2026
I have stayed at the clouds apartments many times and they are excellent to stay at the rooms are spacious, clean and tidy, and the hotel is next door to the metro and a short walk to SeaWorld where there is many restaurants to choose from
Response from Property: 尊敬的賓客,非常感謝您對我們公寓的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!