Vienna Hotel (Shenzhen World Exhibition & Convention Center, Shajing Metro Station) Reviews

Response from Property: Dear Guest, thank you for choosing to stay at Vienna Hotel Shajing Metro Station and for sharing your valuable experience. We are delighted to know that you are satisfied with the hotel's value for money, business atmosphere, and location, and we sincerely appreciate your honest suggestions. Regarding the issue of smoke and alcohol odor you mentioned, we have noted it and will strengthen ventilation and air purification management in public areas to create a more comfortable environment for all guests. We also understand the anticipation of room arrangements upon arrival late at night and sincerely apologize for not being able to provide you with a room with a window in a timely manner. We are continuously optimizing room maintenance and booking tips, and will further improve room facilities and the flexibility of check-in arrangements in the future. Your feedback is very important to us, and we will actively evaluate areas for improvement. We look forward to providing you with an even better experience on your next visit. Have a pleasant trip and best wishes!

Response from Property: 敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店沙井地鐵站店的誠摯點評。酒店位於沙井中心路與北環路交匯處，近沙井地鐵站、華潤萬家、天虹商場，酒店提供免費停車服務，有任何需要幫助您都可以第一時間撥打酒店前台電話，酒店全體員工竭誠為您服務，希望為您提供更好的入住體驗，祝您天天好心情！

Response from Property: Dear Guest, hello! I am your online personal concierge, "Xiao Wei." Thank you for taking the time to provide your honest review of Vienna Hotel Shajing Metro Station Branch. The hotel boasts an excellent location, just a 15-minute walk from Metro Line 11 and a 30-minute drive from Shenzhen Bao'an International Airport. Nearby shopping malls include CR Vanguard and Rainbow Department Store. Staying at the hotel also allows you to enjoy the Shajing night view without leaving the hotel. Vienna Hotel Shajing Metro Station Branch is undoubtedly the perfect choice for your business or leisure travel. Xiao Wei looks forward to your frequent visits to check if I've neglected you! Wishing you happiness and success every day!

Response from Property: Dear Guest, hello! I am your online personal concierge, "Xiao Wei." Thank you for taking the time to provide your honest review of Vienna Hotel Shajing Metro Station Branch. Every word and every comment you make is incredibly important to us. We always strive for "warm smiles and perfection" to earn the approval of every valued guest and hope that every guest can feel our warm service. We hope to bring you and your family a cool and refreshing summer. We are constantly improving our guest services, providing green channels and fast check-out, hoping to increase your satisfaction. We are committed to creating authentic experiences and comforting your homesickness with our craftsmanship! Xiao Wei looks forward to your frequent visits and giving me the opportunity to bring you new surprises!

Response from Property: 尊敬的賓客，您好！非常感謝您提出的詳細意見。我們非常重視您反饋的水壺清潔、客房用品及早餐問題，這確實未達到標準，我們深表歉意。相關情況已反饋至責任部門進行核查與整改。誠盼能有機會在您下次入住時，為您提供煥然一新的體驗。

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店沙井地鐵站店的誠摯點評。給您帶來的不便，我們十分慚愧，您的反饋我們已經記錄在案，並有針對性的做如下整改措施：（1）及時排查，對房間設備進行維護；（2）酒店設施已經在逐步升級更換中。再次因酒店的不足給您帶來的不便表示抱歉，也真心的希望您能給我們改正錯誤的機會。有任何需要幫助您都可以第一時間撥打酒店前台電話，酒店全體員工竭誠為您服務，希望為您提供更好的入住體驗，祝您天天好心情！

Response from Property: Dear guest, hello! Thank you for taking the time to give a sincere review of Vienna Hotel Shajing Subway Station Branch. Thank you very much for your recognition of the hotel. We deeply regret that we were unable to make your accommodation experience perfect. The hotel facilities are being gradually upgraded and replaced. In addition, the hotel also provides zero waiting for check-in, storage service, wake-up service, etc. We are committed to giving you the best experience throughout the hotel. Thank you again for your love for the hotel and look forward to your visit again!

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店沙井地鐵站店的誠摯點評。您的一字一句，每一個評價對於我們來説都是無比重要，我們一直以“熱情微笑，盡善盡美”為目標，務求得到每一位貴客的認可，希望能讓每一位客人都能感受到我們的熱情服務；希望能給您與家人帶來清爽涼夏，我們一直完善賓客服務，綠色通道，快速退房，望其增加您的滿意度，以初心造原味，以匠心慰鄉思！小維期待您常回家看看，給我機會帶給您新的驚喜！

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店深圳沙井地鐵站店的誠摯點評。維也納酒店沙井地鐵站店，酒店的健康大床房房間面積45㎡、配有大健康品牌床墊、大健康舒眠枕頭、高織純棉床品，能為您提供優質的睡眠體驗。再次感謝您對維也納酒店沙井地鐵站店的厚愛，小維期待您常回家看看檢查我有沒有懈怠。

Response from Property: 尊敬的客人，您好！我是您的網上貼身管家“小維”。感謝您抽出寶貴時間對維也納酒店沙井地鐵站店的誠摯點評。酒店配備愉夢之床，量身打造貼合人體曲線的袋裝獨立筒彈簧設計，貼合人體各部位受力點和曲線原理設計，獨立彈簧，互不幹擾，無噪音。自動調節不良睡姿， 有效減少人體血液循環壓迫感，緩解疲勞。您的肯定就是我們最大的追求，我的世界星星都亮了，愛您呦！要常來呦！

Response from Property: 看到客官簡單而又深厚的好評真的是好激動呢，而且還這麼認可我們的服務！酒店的我們力求為每位客官提供最為貼心細緻的服務，為每位客官帶來超值的體驗。客官的肯定是對酒店最大的支持和鼓勵，我們會用心服務好每一位家人，期待和您的下次相遇

Response from Property: Dear guest, hello! I'm Xiaowei, your personal online butler. Thank you for taking the time to leave a sincere review of the Vienna Hotel Shajing Subway Station. Every word and every comment is invaluable to us. We always strive to provide "warm smiles, perfection" and strive to earn the recognition of every guest. We hope that every guest will experience our warm service. We hope to bring you and your family a refreshing summer. We are constantly improving our guest services, offering convenient access and express check-out, hoping to increase your satisfaction. We strive to create authentic flavors with our original intentions and comfort homesickness with our craftsmanship! Xiaowei looks forward to having you come home often and giving me the opportunity to bring you new surprises!

Response from Property: Dear guest, hello! I'm "Xiao Wei," your personal online butler. Thank you for taking the time to review the Vienna Hotel Shajing Subway Station. Our hotel features the Yumeng Bed, a custom-designed, pocket-coiled spring design that conforms to the body's curves. This design adapts to the stress points and curves of each part of the body. The independent springs prevent interference and create a quiet, silent sleep pattern. It automatically adjusts to undesirable sleeping positions, effectively reducing blood circulation pressure and relieving fatigue. Your approval is our greatest pursuit. My world is lit up with stars. Love you! Please come often!

Response from Property: Dear guest, hello! I am your online butler "Xiao Wei". Thank you for taking the time to give a sincere review of Vienna Hotel Shenzhen Shajing Subway Station. Vienna Hotel Shajing Subway Station, the hotel's healthy bed room has an area of ​​45 square meters, equipped with a big health brand mattress, a big health sleeping pillow, and high-woven pure cotton bedding, which can provide you with a high-quality sleeping experience. Thank you again for your love for Vienna Hotel Shajing Subway Station. Xiao Wei looks forward to you coming home often to check if I am slacking off.