To be fair, the price-performance ratio is too low, and the room also has many problems. 1. The bed is broken and it makes a squeaking sound if you touch it even slightly, let alone turn over. It’s so noisy, I have no choice but to have the master come to fix it tomorrow) 2. The Wi-Fi in the room is broken, and asking them to fix it is always push-and-pull. Originally, we were told to make do with it, but it really affected our travel and watching TV shows. The game, after the management came, couldn't fix it (she couldn't fix it), so we had to wait for someone to fix it the next day. Then we asked if we could change to another room, but the price of the other room type was much lower. They We are not willing to make up the price difference, so of course we are not willing to do so. Is this our fault? Then they said, you can apply to check out, and I will give you a full refund. (I heard the management playing the boss's voice saying that he was afraid that we would give a bad review) It was already 11 o'clock in the evening, and they had to drive us away with a child. ? In the end, we said that we would not exchange or refund. We still stayed in this room without internet. We were so angry that we had to call Ctrip customer service. After coordination, the customer service said that the merchant was sorry. I laughed because the merchant did not have the attitude to solve the problem and only exerted pressure from the platform. I just pretended to compromise, but the final solution was that Ctrip refunded 50 ps: this room is worth at most 100 per night, please don't step on the trap, and this room with 3511 nights does not even have drinking water, and the hygiene is average (a lot of dust) ) I really don’t want to complain.
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