Crowne Plaza HOTEL&SUITES LANDMARK SHENZHEN by IHG

This was my first time in Shenzhen, and I was all alone in an unfamiliar city. Luckily, I met Xiao Wang at the front desk. Seeing I was by myself, she upgraded my room to a comfortable, quiet, and clean one. Her genuine smile was so warm, and she was incredibly kind and patient. I ended up extending my stay for another day because of her! She provided truly professional 5-star service with such kindness and thoughtfulness, making me feel completely at home. I'll definitely come back to this hotel and stay longer if I get the chance. Thank you, Xiao Wang!

This was my first time staying at this hotel for a company event. It's very close to the Luohu Port, and the conference facilities were excellent with great value for money. Wing from the sales department was very professional. I'll definitely choose to stay here again next time! 👍

The hotel service is top-notch, especially Kingsley, the receptionist in the lobby. He's always smiling and very polite. I'll definitely be back next time I'm in Shenzhen.

This hotel is quite good for its price. The service is excellent, the food is fresh, and Manager Zhang provides great service.

The hotel service was excellent. I booked a standard room, but they upgraded me directly to an open-plan suite. The breakfast was very rich, and the executive lounge was also great. I almost always choose this hotel when I'm on a business trip in the area.

Business Trip The hotel's location is excellent, surrounded by many restaurants and beverage shops – quite a bustling area. The lobby is bright, and IHG must have a standard fragrance, as it smells the same as other hotels of the same brand. Kingsley checked me in, and the process was smooth. He explained everything thoroughly and clearly, for which I'm very grateful. The room is spacious, and the bathroom gets a thumbs up (it has a bidet!). The mattress is very comfortable, perfect for resting after a business trip. Breakfast offers a good variety, with both Chinese and Western basics available. I recommend this hotel to anyone needing accommodation for business travel in the area.