Guest Reviews of Shenzhen Qiushuishanju Grand Hotel
9.2/10
Very Good
398 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.0
Service9.3
Cleanliness9.3
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All reviews(398)
Positive reviews(382)
Reviews with photos/video(69)
Classy environment(55)
Large rooms(40)
Friendly front desk staff(26)
Quiet & comfortable(22)
Loved the view(8)
Stayed multiple times(6)
Clean pool(5)
Great swimming pool(5)
Negative reviews(16)
Guest User
Standard Twin Room (Building 2)
Stayed in Jun 2025
Business traveler
46 reviews
2.0/10
Posted on Jul 3, 2025
Terrible, absolutely not worth reviewing. The hotel is quite old, so I won't dwell on the dated physical facilities; that's to be expected. However, the failure of their 'software' – meaning the service and management – to keep up is entirely the hotel's responsibility.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Standard Twin Room (Building 2)
Stayed in May 2025
Family
3 reviews
10/10
Outstanding
Posted on Jun 22, 2025
The hotel offers a great atmosphere and is well-equipped. The service is excellent, and it's spotlessly clean. A truly wonderful hotel.
Original textTranslated by Google
Response from Property: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您再次回來與我們相聚,祝您生活愉快,事事順意!
Guest User
Standard Double Room ( Building 2)
Stayed in May 2025
Other
3 reviews
10/10
Outstanding
Posted on Jun 29, 2025
The room was very spacious and even had a bathtub. The service was excellent, making for a truly pleasant experience.
Original textTranslated by Google
Response from Property: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您再次回來與我們相聚,祝您生活愉快,事事順意!
Guest User
Standard Double Room ( Building 2)
Stayed in May 2025
Other
4 reviews
10/10
Outstanding
Posted on Jun 9, 2025
The hotel isn't luxurious, but it's beautifully decorated and feels incredibly cozy, just like coming home. The staff were very attentive and thoughtful, even providing a complimentary room upgrade. Plenty of hot water was available in the bathroom, and the soundproofing was also impressive, leading to a very restful sleep!
Original textTranslated by Google
Response from Property: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您再次回來與我們相聚,祝您生活愉快,事事順意!
Guest User
Oxygen Bar Comfort Twin Room
Stayed in Apr 2025
Family
4 reviews
10/10
Outstanding
Posted on Jul 13, 2025
I was thoroughly impressed with Qianshanshui Hotel from the moment we checked in! Our room was spacious and impeccably clean. The floor-to-ceiling windows beautifully framed the lush mountain landscape, like a living painting. Waking up to the gentle chirping of birds was pure bliss, truly confirming its reputation as a natural 'oxygen bar'. The family-friendly facilities were incredibly diverse, including a kids' playground, a swimming pool, and even an adorable petting zoo, which kept our children completely enthralled. Breakfast offered a wide array of choices, with the freshly made, hot local *Changfen* (rice noodle rolls) being a particular highlight. The staff were always warm and smiling, and proactively offered directions to the hiking trails. Its location provides convenient access to amenities while being wonderfully secluded from any city noise, perfectly embodying the ideal of 'easy access to vibrancy, yet a peaceful retreat'. Our whole family had a perfect weekend, and we'll definitely be back!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
FantaSoda
Superior 2-bed Room
Stayed in Apr 2025
Family
37 reviews
5.7/10
Posted on May 18, 2025
The hotel seriously needs to improve its hygiene standards. Upon check-in, I found a clump of hair from the previous guest on the bathroom floor by the door. It was truly disgusting. Thankfully, a cleaner was on duty and sorted it out for me.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Anonymous User
Standard Twin Room (Building 2)
Stayed in Apr 2025
Family
4 reviews
9.5/10
Amazing
Posted on May 3, 2025
The front desk service was excellent, and they even upgraded our room. The rooms were really spacious. However, the decor felt a bit dated compared to modern standards. Other than that, everything else was quite good.
Original textTranslated by Google
Response from Property: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您再次回來與我們相聚,祝您生活愉快,事事順意!
Guest User
Standard Twin Room (Building 2)
Stayed in Mar 2025
Solo traveler
13 reviews
9.5/10
Amazing
Posted on Apr 2, 2025
My stay here was incredibly satisfying! Although the hotel has been open for a while, it's exceptionally well-maintained. Both the lobby and guest rooms are kept to a very high standard of cleanliness. The bedding was comfortable and clean, and the hygiene conditions gave me complete peace of mind. The room was spacious, and I especially loved the oversized LCD TV, which made for a fantastic viewing experience. The staff were professional and warm, and they responded to requests promptly. Despite its age, the hardware facilities are well-maintained and of better quality than many newly opened chain hotels. The mattress and pillows were very comfortable, and the soundproofing was also good. For an older establishment, the overall stay exceeded my expectations, offering great value for money. I'll definitely choose this hotel again for my next business trip or vacation, and I'll recommend it to my friends!
Original textTranslated by Google
Response from Property: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您再次回來與我們相聚,祝您生活愉快,事事順意!
Guest User
Standard Double Room ( Building 2)
Stayed in Apr 2025
Solo traveler
6 reviews
10/10
Outstanding
Posted on Jul 24, 2025
Excellent service, fantastic amenities, and a lovely setting.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
PHIÊN DỊCH
Standard Double Room ( Building 2)
Stayed in Feb 2025
Business traveler
24 reviews
10/10
Outstanding
Posted on Mar 4, 2025
The service was fantastic! From check-in to check-out, Lobby Manager Eric was incredibly warm and attentive throughout. He patiently answered all our questions and even arranged our preferred room exactly as we requested. He truly made us feel right at home! We'll definitely choose Qiusuishan again next time!
Original textTranslated by Google
Response from Property: 您的高度評價讓我們倍感榮幸,求水山居酒店永遠是您在旅途中的温暖港灣。
Guest User
Superior Queen Room
Stayed in Jan 2025
Couple
71 reviews
10/10
Outstanding
Posted on Feb 7, 2025
The room was incredibly spacious, with a beautiful mountain-side setting. It was also very tidy and immaculately clean. A great bonus was the bathtub, perfect for a relaxing soak.
Original textTranslated by Google
Response from Property: 感謝您信任並選擇深圳求水山居酒店,感謝您對酒店服務的認可,很開心看到您在這裏度過了一段滿意的時光,我們會再接再厲不斷做的更好,堅持為每一位賓客提供賓至如歸的入住體驗,期待您再次回來與我們相聚,祝您生活愉快,事事順意!
xiao717hui
Superior 2-bed Room
Stayed in Dec 2024
Family
11 reviews
10/10
Outstanding
Posted on Feb 8, 2025
On both my stays, I was upgraded to an executive room. The room was spacious, south-facing, and filled with natural light. Qiu Shui Mountain is right next door, perfect for hiking and enjoying the scenic views. The fresh morning air is ideal for an invigorating workout. It's truly an excellent choice.
Original textTranslated by Google
Response from Property: 感謝親的五分好評,我們會努力做得更好,期待您的下次入住,給您帶來更多的驚喜。
Anonymous User
Standard Double Room ( Building 2)
Stayed in Feb 2025
Business traveler
2 reviews
10/10
Outstanding
Posted on Mar 30, 2025
Excellent service, very clean, and a refreshing environment.
Original textTranslated by Google
Response from Property: 您的高度評價讓我們倍感榮幸,求水山居酒店永遠是您在旅途中的温暖港灣。
Taoziyaoyao
Superior Queen Room
Stayed in Dec 2024
Family
1 reviews
10/10
Outstanding
Posted on Jan 30, 2025
The environment is beautiful, and the air is incredibly fresh – truly a natural oxygen bar! It's right next to Qiusui Mountain, and you can easily walk to the Taojinshan Greenway.
Original textTranslated by Google
6/8
Response from Property: 尊敬的賓客,非常感謝您對酒店環境的認可,我們會再接再厲不斷做的更好,祝旅途愉快!
Guest User
Selected Room (2 Beds) (Building 2)
Stayed in Jul 2026
Solo traveler
9 reviews
8.0/10
Very good
Posted on Sep 21, 2026
Decent Hotel in Shenzhen
Response from Property: 尊敬的賓客, 您好!非常感謝您選擇深圳求水山居酒店,並與我們分享您的入住體驗。能夠為您留下好的印象,我們深感榮幸。感謝您的分享及肯定,我們期待您的再次光臨!