Castle Hotel Shenzhen
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Castle Hotel Shenzhen

Experience Castle Hotel Shenzhen, a 5-star hotel in Shenzhen. Highly rated at 9.6/10 from 1304 guests, it delivers exceptional comfort at a great value, with rates from $109.

Rooms

Deluxe Executive Suite

Deluxe 2-bed Room

2-bed Room With Courtyard View

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Genzon Golf: 0.59 km away

Longcheng Square: 2.88 km away

Zhangbei Country Park: 1.16 km away

Hotel Features

For Your Relaxation: Karaoke, Sauna, and Tennis court

Pets policy: No pets allowed.

Breakfast style: Western,Chinese

Dining & Drinks: Room service, Cafe, Restaurant, Lobby bar

Castle Hotel Shenzhen

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Highlights
Airport drop-off available
Free parking
Ideal location
Sparkling clean
Varied breakfast
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Amenities
All amenities
Property Description
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All staffs I met are friendly and professional. So, I have booked another stay 😊
Surroundings
Metro: Zhangbei
(4600 ft)
Metro: Nanyue
(1.5 miles)
Airport: Shenzhen Bao'an International Airport
(33.7 miles)
Train: Shenzhen Pingshan Railway Station
(6.0 miles)
Train: Pinghu Railway Station
(10.1 miles)
Landmarks: Genzon Golf
(1950 ft)
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7

Family Duplex Suite

1 Single bed and 1 King bed
82m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Deluxe Executive Suite

1 King bed
89m² | Floor: 2-3,5-7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Deluxe 2-bed Room

2 Double bed
42m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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7

2-bed Room With Courtyard View

2 Double bed
58m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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7

Presidential Suite

2 King bed
570m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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7

Executive Deluxe King Room

1 King bed
42m² | Floor: 6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Room Details
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7

Deluxe Executive Suite (2 King)

2 King bed
110m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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7

Deluxe Queen Room

1 King bed
42m² | Floor: 2-3,5-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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7

Deluxe Executive Multi-level Suite

1 King bed
82m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Room Details
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4

Yinxiu Twin Room

2 Double bed
42m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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7

Deluxe Family King Room

1 King bed and 1 Single bed
42m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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Premier Family Duplex Suite

Bedroom 1:1 King bed ● Bedroom 2:1 Single bed
78m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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4

Business King Room

1 King bed
42m² | Floor: 2
Free Wi-Fi
Smoking Permitted
Air conditioning
Private bathroom
Daily housekeeping
Butler service
Room Details
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Average for similar properties in Shenzhen
Most Mentioned
Review summary
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Location and Environment: The hotel is situated in a peaceful area with a golf course nearby, offering lush greenery and beautiful views. It provides a serene environment for relaxation away from the city bustle, suitable for holidays and family trips.(based on 100 reviews)
J‍e‍n‍n‍y‍K‍i‍m‍i
February 20, 2026
I chose Hidden Retreat Hotel for my New Year's holiday with my mom and child, and it turned out to be a fantastic choice! Both the service and facilities were excellent, and the room rates weren't too expensive for the holiday season. The service was especially great, but my favorite part was definitely the breakfast! 😄 So rich and delicious! 😋 Loved it, loved it! 😍
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
February 23, 2026
The service was great. The room was spacious, and the balcony was large with a nice view. There wasn't a smart toilet, and the toilet seat didn't quite fit the bowl, which made it a bit cold. The shower water was excellent. Breakfast was rich and delicious with many choices, and the dishes changed daily. The swimming pool water temperature was good, not cold, and there were two lifeguards even at night. The water quality was also good. There's a Zhangbei Country Park nearby, which is nice for a walk. We received dining vouchers, which basically covered the 100 RMB tea fee at the Chinese restaurant. The room was a bit cold because there was no heating, but they provided a heater, which made it comfortable. Shenzhen's temperature difference can be quite large! It was convenient to visit Maluanshan Waterfall from here.
Original TextTranslation provided by Google
N‍e‍l‍s‍o‍n‍ ‍n‍i‍u‍s‍e‍n‍y‍u
February 8, 2026
The environment is beautiful, the service is attentive, and the breakfast is abundant. It's really great!
Original TextTranslation provided by Google
H‍a‍s‍k‍a‍7
February 11, 2026
Castle hotel is a beautiful and well maintained environment. The facilities are perfect for families, with a play room, heated swimming pool, and outdoor playground. There is also a "sand pit" for children, but it looks like an old unused sand trap from the golf course. Nevertheless, my son enjoyed digging in it. The room was a double floor with a mezzanine balcony inside and an outdoor balcony overlooking the scenic golf court. We booked a family room for children and were assigned the "Spiderman" room, which wasn't my favorite decor, but my son enjoyed it. Some of the room facilities such as stickers and decor needed refreshing and was old and worn (i.e. spiderman wall stickers with tears, remote for downstairs t.v. didn't work great, rubber padding around t.v. was in need of refreshing, behind the screen in the upstairs hadn't been dusted in a long time). However, the majority of the room was attractive and comfortable. The rest of the hotel was elegant and felt upscale. There were some vegetarian choices in the "a la carte" menu of the restaurant and the breakfast buffet was fantastic. We were unable to order room service from the phone app in English so we needed to order at the front desk. The staff were incredibly helpful, some spoke English, and everyone was courteous and helped us to have a great time. The executive lounge was open from 2:00 or 3:00 onwards and offered nice snacks. My son loved visiting there in the afternoons and loading up on snacks. Overall, a great experience and we will be back.
C‍a‍r‍o‍l‍ ‍l‍a
February 9, 2026
All staffs I met are friendly and professional. So, I have booked another stay 😊
2‍x‍u‍n‍c‍h‍u‍n‍q‍i‍n‍g‍l‍a‍o‍n‍a‍i
January 2, 2026
What a pleasant surprise this trip was! I brought my child to Shenzhen for New Year's Eve and stayed at the Hidden Splendor Hotel. It truly is a hidden gem! Not only was Elsa, the front desk lady who checked me in, incredibly enthusiastic, but Annie (Guangyi) even poured me tea, and the concierge personally escorted me to my room. The service was absolutely fantastic, five out of five stars!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 2, 2026
This was the most satisfying stay during my business trip, why didn't I discover this hidden gem sooner? Especially the ladies at the front desk, Elsa and Xiao Yi, who were both beautiful and generous, and incredibly hospitable. The young man (Luolin) provided excellent and proactive service. The hotel also has three restaurants, an indoor pool, and full facilities. It felt very comfortable, just fantastic.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
January 1, 2026
I've visited Shenzhen twice to see my child, and this time I stayed at the Yinxiu Hotel. It's very convenient for getting around, and the room was spacious. They even have robots that deliver food orders downstairs, which is a great touch. The facilities are excellent. Elsa and Xiao Yi at the front desk were incredibly professional and always had a bright smile. Alin, the concierge, immediately helped me with my luggage as soon as I got out of the Didi. Big kudos to the lobby staff! 👍
Original TextTranslation provided by Google

Services & Amenities

大桥日本料理(宝荷路店)
Cuisine: BBQ, Japanese
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
荣粤酒家·新派粤菜(宝荷路店)
Cuisine: Cantonese
Open for: Breakfast, Brunch, Lunch, Dinner
Business hours: [Mon - Sun] 09:00-22:00
隐秀山居酒店大堂吧
Open for: Breakfast, Brunch, Lunch, Afternoon tea, Dinner
Business hours: [Mon - Sun] 09:00-23:30
秀厨自助餐厅
Business hours: [Mon - Sun] 11:30-14:00, 18:00-21:00

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 06:30-10:00 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 67.00 (approx. $9.75) per person
Children over 1.4m in height
CNY 136.00 (approx. $19.78) per person
Adult
Buffet:CNY 136.00 (approx. $19.78) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 2011
  • Renovated: 2017
  • Number of Rooms: 170
Phone:+86-755-88888828
Email:rsvn@genzon-hotel.com
The Castle Hotel Shenzhen is an ideal spot for travelers wanting to discover the city. The Castle Hotel Shenzhen is an ideal choice for travelers who want to take in the sights and sounds of Shenzhen.
With Shenzhen Pingshan Railway Station just 10km away and Shenzhen Bao'an International Airport only 54km away, transportation is very convenient. Being just minutes away from Zhangbei Metro Station allows guests to explore the city with ease. The nearby area boasts an abundance of attractions including Zhangbei Country Park, Genzon Golf and Longgang Science and Technology Museum.
At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Shenzhen hotel features parking on site.
According to our guests, this hotel provides a very high level of service. This hotel is a popular accommodation for guests traveling with families.

You might be wondering

What landmarks are near Castle Hotel Shenzhen?

Nearby attractions to Castle Hotel Shenzhen include Genzon Golf, just 1950 ft from your search (straight-line distance) away.

Does Castle Hotel Shenzhen have a restaurant?

Yes, Castle Hotel Shenzhen has a restaurant serving a variety of Japanese, BBQ, Cantonese dishes made with fresh, high-quality ingredients.

Does Castle Hotel Shenzhen have a pool?

Yes, Castle Hotel Shenzhen has a swimming pool for guests.

Does Castle Hotel Shenzhen serve breakfast?

Yes, Castle Hotel Shenzhen serves highly-rated breakfast. Breakfast option(s): Western, Chinese.

Where is Castle Hotel Shenzhen located?

The hotel is located at Yinxiushanju Hotel.

Does Castle Hotel Shenzhen offer airport transfer services?

Yes, Castle Hotel Shenzhen offers Airport pick-up service, Airport drop-off service for guests. We recommend calling ahead to confirm availability and pricing.

Are pets allowed at Castle Hotel Shenzhen?

No, pets aren’t allowed at Castle Hotel Shenzhen.

How much does it cost to stay at Castle Hotel Shenzhen?

Room rates at Castle Hotel Shenzhen vary based on dates, hotel policy, and other factors. Enter your travel dates to check current prices.

What are the check-in and check-out times at Castle Hotel Shenzhen?

Check-in at Castle Hotel Shenzhen starts at 14:00, and check-out is at 12:00.

About This Property

Nearest AirportShenzhen Intl. Airport
Distance to Airport54.26KM
Nearest Train StationShenzhen Pingshan Railway Station
Distance to Train Station9.64KM
Nearest Subway StationZhangbei
Distance to Subway Station1.4KM
Average Price FromUSD203
Hotel Star Rating5