O'Laihua Hotel (Shenzhen Bao'an Subway Station) Reviews

Response from Property: 尊敬的賓客：您好！感謝您的點評，也感謝您選擇下榻“歐萊華酒店”。酒店非“禁煙”酒店，如有特殊要求需提前跟酒店溝通。出門在外，異國他鄉。請尊重中國法律法規和當地地區的風俗習慣，祝你開心！

Response from Property: 尊敬的賓客：您好！感謝您的五星好評，也感謝您選擇下榻“歐萊華酒店”。酒店擁有不同類型客房近百間，停車位充裕，可同時停泊上百台車輛。酒店位於深圳市寶安區西鄉街道西崗路。毗鄰“京港澳”高速路口，距離地鐵12號線“寶安客運中心”站僅3分鐘路程。是您商務出差，居家旅行的不二之選。酒店真誠的期待您的再次光臨，也祝願您的人生路途一帆風順、、、

Response from Property: Thank you for your support and recognition of the hotel. Wishing you a pleasant journey!

Response from Property: 尊敬的客官，您好！首先非常感謝您花費寶貴的時間在此留下您的點評，感謝對酒店的肯定與厚愛，我們會繼續努力做得更好。如果我們有做的不夠好的地方，希望您隨時能給予我們寶貴的意見和建議，我們會不斷的改進，有了您的支持，明天會創造超級性價比。我是小歐，在這等您，愛您哦，要常來，期待您的再次入住！最後祝您身體健康，工作順利！

Response from Property: "Dear guest: Thank you very much for your review and stay, and thank you for giving such a high evaluation to Xiaoou. Service is the foundation of the hotel, the humanistic style is in Xiaoou, the comfortable experience is in Xiaoou, and the warm feeling is in Xiaoou. Going out is just to relax the mind and enrich the spirit in the city. This is Oulaihua. Oulaihua starts from the hotel but is more than the hotel. I look forward to your next beautiful encounter. Oulaihua is always waiting for you on the road!"

Response from Property: Dear guests, hello! Thank you for staying at Hotel Olay and sharing your experience. Regarding the hygiene of the shower floor, the hotel has held a special hygiene meeting, criticized and instructed the staff on duty, and required the room attendants and management to do a good job in quality management and supervision. We would like to express our sincere apologies to you! The sofa chair has material problems, and oil stains have seeped into it. In addition to cleaning it when we check out, we also clean it regularly every month. Regarding the thermos cup, the colleagues on duty confirmed that they did not see it. We also checked the surveillance footage of your room. Except for the waiter who entered your room to clean, no one else entered the room. We suggest you recall whether you put it somewhere else. Have a nice trip!

Response from Property: Thank you for your careful comments. We must do our best to serve you with our heart. Your satisfaction and praise are the best affirmation for us. Thank you for your perfect comments. We have no reason not to continue to work hard and improve ourselves, so that we can more confidently welcome you back next time. As long as you come to visit us, we will serve you a cup of warm tea. Tenderness starts from here and continues. Your satisfaction is the greatest comfort and reward for us. Xiaoou will work harder to do better!

Response from Property: Dear guests, hello! I am Zhan Dixin, the general manager of the hotel. After reading your review, the general manager office of the hotel organized a meeting between the front office department and the guest room department to discuss the matter. Hotel business is booming in October, with rooms often fully booked and no rooms available for replacement. The front office manager reported that since the beginning of October, she had only received feedback from a guest in one room who had slight allergies. At that time, she contacted the guest by phone and asked about her physical condition and whether she needed to be accompanied to the hospital for treatment. The guest said he had drunk some wine and wanted to rest, but did not give any feedback when checking out the next day. Whether there is a lack of information from the hotel or communication problems, since our guests have allergies during their stay, the hotel is willing to take responsibility and looks forward to you getting in touch with the hotel. Have a happy life, thank you!

Response from Property: Dear guest: Hello! When we are all busy chasing life, we don’t realize that life is the little things around us. Thank you very much for stopping in your busy schedule and giving me encouragement and support with sincere words. I will do my best with a grateful heart. I look forward to meeting you again. Have a happy life!

Response from Property: Dear guest, hello! First of all, thank you very much for taking the time to leave your comments here. Thank you for your affirmation and love for the hotel. We will continue to work hard to do better. If there are any areas where we are not good enough, I hope you can give us valuable comments and suggestions at any time. We will continue to improve. With your support, we will create super cost-effective tomorrow. I am Xiao Ou, waiting for you here, love you, come often, and look forward to your stay again! Finally, I wish you good health and good work!

Response from Property: Dear guests: Hello! Thank you for choosing Oulaihua! When traveling, what you want is comfort, intimacy, and warmth. How can we not try our best to meet your wishes? Because this is also our wish. We hope that everyone who comes to Oulaihua will be happy!

Response from Property: Dear guests, hello! First of all, thank you very much for informing us of the problems you encountered when staying in this hotel. Thank you very much for giving us so many valuable suggestions in your busy schedule. I am very sorry that the third floor of the property is under renovation. We must pay more attention to it in the future. We are working hard to improve all aspects and insist on creating a more comprehensive and cost-effective experience for customers. I hope you can understand this time and give us a chance to correct it. At the same time, we will strengthen disinfection and hope to have the opportunity to provide you with a better experience and service in the near future. If you have any questions or suggestions during your stay, please inform the front desk or general manager at any time. We will serve you wholeheartedly and quickly to solve them for you. I apologize to you again and wish you a happy life and smooth work!

Response from Property: "Dear, thank you for your careful review! Xiaoou thinks you are a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. At Oulaihua, we believe that guests are neighbors, so we are particularly concerned about everything you do in your room. Oulaihua Hotel is a hotel with fashion culture as its theme. You should feel the cultural and artistic atmosphere different from other hotels. Enthusiasm, care, consideration, care, and warmth are the most sincere gifts from every Oulaihua person to you. Here, we will, as always, welcome you again with a cordial smile. Thank you!"

Response from Property: "Dear guest, I am so excited to see your comprehensive comments! I am honored that our perfect service and room facilities have received such high praise from you. We will continue to maintain this enthusiasm and sincerity to serve our guests and create a cleaner and more comfortable room environment for you to live in! Oulaihua Hotel is a warm hotel, very close to the subway station, with plenty of parking spaces! There are also many delicious and fun places near our hotel. I also hope that you will have a better and better service experience next time you stay! I wish you a happy life!"