Baohengda International Hotel Shenzhen Reviews

Response from Property: Dear Valued Guest, Thank you so much for your recognition! We are honored to be your preferred hotel for business trips. We always prioritize the tranquility and cleanliness of our rooms, along with efficient service, to ensure a smooth and enjoyable business journey. We look forward to seeing you again and wish you all the best!

Response from Property: 尊敬的客人，您好！感謝您選擇入住深圳寶亨達國際大酒店並分享細緻的入住體驗。得知酒店富有中國風韻的設計裝潢、乾淨寬敞的客房及舒適的浴室給您留下了良好印象，我們深感欣慰。您對泳池、餐廳以及員工熱情周到服務的認可，亦是對我們的莫大鼓勵。關於酒店區位及出行時間的反饋，我們同樣十分重視。期待您再次光臨，繼續為您呈現愉快而舒適的入住體驗。

Response from Property: Dear Guest, thank you so much for your detailed and thoughtful review! We are delighted that you appreciated our warm and professional service, excellent value for money, clean and quiet rooms, and our spacious outdoor swimming pool and fitness center. We are only a 2-minute walk from Liangmaoshan Station on Line 10, making it very convenient to travel to Gankeng Ancient Town. We have noted your comments about some of the room facilities being a bit outdated, and our engineering department will gradually renovate and upgrade them in batches to continuously optimize your stay. We look forward to your next vacation and wish you a pleasant stay!

Response from Property: 尊敬的客人，您好！感謝您選擇深圳寶亨達國際大酒店並分享本次入住體驗。得知您非常滿意本次入住，特別喜歡酒店的整體氛圍，並認為各項安排井井有條，我們深感欣喜。我們將繼續秉持以人為本、以客為尊的服務理念，用心做好每一個細節，為您帶來更安心、更舒適的入住感受。期待您再次光臨。

Response from Property: Thank you for your recognition and comments. The swimming pool is only open to the public during the summer months of June, July, and August. The fitness center is currently undergoing renovation and relocation. We look forward to welcoming you and your family and friends back again.

Response from Property: Dear Guest, Thank you for choosing to stay at Shenzhen Baohengda International Hotel and sharing your experience. We are delighted to see your positive feedback on the hotel's cleanliness, which is a great encouragement to us. We also appreciate your objective feedback on the environment, service, and facilities; your opinions are invaluable for our continuous improvement of the overall quality of our services. We will continue to focus on service performance and the details of the experience in every aspect, striving to create a more comfortable and attentive stay for every guest. We sincerely look forward to your next visit and witnessing our ongoing progress.

Response from Property: 尊敬的貴賓，您好！非常感謝您對酒店服務的滿意。您的認可是對我們工作最大的鼓勵，也是我們不斷進步的動力。您的滿意是我們不懈追求的目標，我們將繼續保持高標準，力求在每一個細節上都超越您的期望。我們一直致力於為賓客提供自然、舒適、周到的服務，祝您生活愉快!

Response from Property: 感謝閣下5星5分的認可+酷酷的照片，期待您和家人朋友的再次光臨。

Response from Property: 感謝閣下的認可和點評，我們正在申請自動放棄五星，但仍然會秉承賓客至上，性價比親民口碑繼續自營下去。

Response from Property: Thank you for your review and suggestions. It's true that the hotel reception is in the main building, while the guest rooms are in the Emerald Building in the back garden, which is quite far and a little inconvenient. Regarding the poor breakfast and the hotel appearing deserted, this is because the 20,000 square meter main building is currently undergoing apartment renovations, with only 123 guest rooms and a simple breakfast offered at a special discount. We apologize that the 40 RMB breakfast did not meet your expectations. Our Junmao Cheng Restaurant on the second floor of the main building offers Hong Kong-style dim sum until 2 PM, and the hotel also supports room delivery. We hope to continue to receive your understanding and support.

Response from Property: Dear distinguished guest, hello! Thank you very much for your satisfaction with the hotel service. Your recognition is the greatest encouragement to our work and the driving force for our continuous progress. Your satisfaction is our unremitting goal. We will continue to maintain high standards and strive to exceed your expectations in every detail. We have been committed to providing guests with natural, comfortable and thoughtful services. I wish you a happy life!

Response from Property: 尊敬的貴賓，您好！非常感謝您對酒店服務的滿意。您的認可是對我們工作最大的鼓勵，也是我們不斷進步的動力。您的滿意是我們不懈追求的目標，我們將繼續保持高標準，力求在每一個細節上都超越您的期望。我們一直致力於為賓客提供自然、舒適、周到的服務，祝您生活愉快!

Response from Property: Dear customer, hello! Thank you for choosing to stay in our hotel and taking the time to share your stay experience. We are glad to know that you are satisfied with the cleanliness, location and spa and salon services of the hotel. At the same time, we are very sorry that you encountered some inconveniences during your stay, such as some services not being available, opening hours not in line with the promotion, laundry service not provided, and damaged fitness equipment. This is indeed not in line with our service commitment to guests, especially during the Chinese New Year, when we should have provided better services. We have conveyed your feedback to the relevant departments and will repair the fitness equipment and adjust the service arrangements as soon as possible to ensure that similar situations will not occur in the future. We sincerely hope to have the opportunity to serve you again and provide you with a better stay experience. If you have any other needs or suggestions, please feel free to contact us. Thank you again for your feedback and wish you a happy life!

Response from Property: Dear TIHKwsvd70e**** guest, hello! Thank you very much for choosing to stay in our hotel and taking the time to share your stay experience. We are very happy to know that you are satisfied with the overall service of the hotel. Regarding your feedback on the closure of facilities, although the hotel does not open the outdoor swimming pool, the hotel gym, Lebao Space and other facilities are still open to guests. At the same time, we will arrange the opening hours of the facilities more reasonably to ensure that every guest can enjoy our comprehensive services. We are very much looking forward to your visit again in the summer, when you will be able to experience the perfect services of all our facilities. We promise to provide you with a more perfect and unforgettable stay experience. I wish you a happy life and look forward to seeing you again!