City Inn (Shenzhen Splendid China)

City Inn (Shenzhen Splendid China) Reviews

City Inn (Shenzhen Splendid China)

East Side of Exit A of OCT Metro Station, No. 13 Guangqiao Street, Overseas Chinese Town, Nanshan District, Shenzhen, Guangdong, 518053, ChinaView hotel details
City Inn (Shenzhen Splendid China)
City Inn (Shenzhen Splendid China)City Inn (Shenzhen Splendid China)City Inn (Shenzhen Splendid China)
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Guest Reviews of City Inn (Shenzhen Splendid China)

9.0/10
Good
3413 review
Verified reviews
Location9.2
Amenities8.8
Service9.0
Cleanliness9.1
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All reviews(3413)
Positive reviews(3333)
Reviews with photos/video(809)
Easy to get around(618)
Convenient location(510)
Close to metro(412)
Friendly front desk staff(294)
Delicious breakfast(238)
Tasty restaurant(99)
Perfect for business trips(80)
Nice sea view(26)
Negative reviews(79)
Guest User
Special Queen Room
Stayed in Dec 2025
Traveling with friends
4 review
9.0/10
Great
Posted on Feb 2, 2026
Cutest typos in the toilet, a weired up and down floor on the hallway, and rooms with condom dispenser. The place looks strange at first, but quite nice considering the price, location and cleanliness.
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會,給您提供更滿意、更舒適的休息環境!您的滿意就是我們的追求!期待您的再次光臨。 
Guest User
Mirror Twin Room (Compact Space + High-Speed Internet + Comfortable Bedding)
Stayed in Dec 2025
Family
110 review
10/10
Outstanding
Posted on Jan 22, 2026
The room was spacious, and the front desk staff were very welcoming. Plus, breakfast was a buffet!
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!很高興您選擇入住城市客棧,酒店地處繁華地段,有着都市的熱鬧和方便,旁邊燕晗山公園的舒適和幽靜,酒店自助早餐品種豐盛,美味可口!有愛就是家,客棧希望一直用自己的貼心和暖心,成為您旅途中的那個家,期盼您的下次回家! 
Shuijing
Business Queen Room
Stayed in Nov 2025
Family
18 review
6.2/10
Posted on Jan 2, 2026
The room was much smaller than it appeared in the pictures, and for the price, it wasn't great value for money, though the convenient location was a plus. When I politely pointed out that the room didn't quite match the photos, the customer service representative very politely told me that I could check out if I wasn't satisfied... It was already past 6 PM, and all the nearby hotels were fully booked that day, so her words really stung. I checked out and moved to a different hotel right next door the very next day.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing City Inn and leaving this review. We sincerely apologize if your stay was not satisfactory. We will address your feedback immediately. If you are not satisfied with your room, please contact our front desk. We will arrange a room change for you based on availability. We appreciate your choice and understanding, and thank you for your company and patience. We strive to provide you with the highest quality service and hope you feel our sincerity and dedication. We look forward to our next wonderful encounter and wish you success in your work and all the best!
金金
Business Queen Room
Stayed in Nov 2025
Family
20 review
9.5/10
Amazing
Posted on Dec 28, 2025
Great location, just a 1-2 minute walk to the subway station. There's a convenience store downstairs, and Splendid China Folk Village is right across the street. The breakfast is so-so, not many options, but acceptable. The restaurant environment is quite nice, and the room is clean. The only downside is that the shower doesn't have a door, which wets the bathroom floor.
Original textTranslated by Google
Response from Property: Dear Guest: Hello! Thank you for your support of City Inn! Life is like an exam paper, with multiple-choice questions, fill-in-the-blank questions, true/false questions, and short-answer questions. We hope City Inn will be your simplest choice and the most satisfying answer! Welcome back! Wishing you a happy life!
Guest User
Special Twin Room
Stayed in Dec 2025
Traveling with friends
2 review
6.0/10
Posted on Jan 20, 2026
Convenient location. Service quite satisfying. Will stay again next time
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!
Jeremiah H
Cozy 2-bed Room
Stayed in Dec 2025
Solo traveler
28 review
8.5/10
Very good
Posted on Jan 25, 2026
Good for the price
Response from Property: 尊敬的賓客:您好!感謝您選擇城市客棧!出行在外要的就是一份舒心,要的就是一份親切, 要的就是一份温馨,我們怎能不努力滿足您的願望呢,因為這也是我們的心願,願您來到城市客棧的每一天都是開心的!
OxOuii_
Special Twin Room
Stayed in Aug 2025
Other
20 review
10/10
Outstanding
Posted on Sep 17, 2025
This hotel I chose for my business trip was such a pleasant surprise! It's only a two-minute walk from the subway exit, making it incredibly convenient even with luggage. The bed in the room was incredibly comfortable – even after working until past midnight, I'd fall asleep instantly. The soundproofing was excellent too, so I wasn't disturbed by any outside noise in the morning. The front desk staff even stored my luggage for half a day, allowing me to explore the nearby area and grab a bite before my return trip without any worries. Definitely gets a top rating from me!
Original textTranslated by Google
6/9
Response from Property: Dear guest, hello! Thank you for your trust in City Inn and for your generous praise and strong recommendation! We hope the hotel will be your warmest home in Shenzhen, and please remember to come back often when you have time!
Guest User
Special Queen Room
Stayed in Aug 2025
Solo traveler
1 review
3.5/10
Posted on Sep 8, 2025
I stayed at this hotel for 3 nights and 4 days. First, the hotel is located far from the bustling downtown area, making it very quiet. However, it was almost *too* quiet, to the point of being a bit boring, and finding food required quite a walk. The hotel itself felt more like a motel; I was quite shocked to find an adult novelty vending machine in the room. What they called a "city view room" actually overlooked the parking lot. I was assigned a room on the third floor, and that's where the real problems began. The noise from the hallway, whether day or late at night, was absolutely outrageous and completely unbearable. While it's often remarked that Chinese people speak loudly, I literally heard this kind of loud chatter from my room almost every day. The biggest issue was the soundproofing – or rather, the complete lack thereof. Every sound from the hallway was crystal clear. The second problem was inconsiderate guests who, instead of speaking quietly in their rooms, insisted on leaving their doors open or loudly chatting in the hallway. The third problem was the hotel's complete lack of management. I finally couldn't take it anymore and called to complain, and only then did they send someone to address the issue. This was genuinely the worst hotel I've ever stayed at.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing City Inn and leaving this review. We sincerely apologize if your stay was not satisfactory. We will address your feedback immediately. If you are not satisfied with your room, please contact our front desk. We will arrange a room change for you based on availability. We appreciate your choice and understanding, and thank you for your company and patience. We strive to provide you with the highest quality service and hope you feel our sincerity and dedication. We look forward to our next wonderful encounter and wish you success in your work and all the best!
Reddest Beard
Deluxe Double Bed Room (Spacious Space + Extra-Large Bathtub + Premium Amenities)
Stayed in Jan 2026
Couple
20 review
10/10
Outstanding
Posted on Feb 16, 2026
This room was excellent! The bathtub was large and very comfortable for relaxing. The housekeeping staff was very kind and made sure to accommodate us well. The space was large and comfortable and the bed was very soft and gave us many good rests. I'd always recommend this hotel to travelers.
Dagangshu
Special Queen Room
Stayed in Jan 2026
Solo traveler
200 review
9.7/10
Amazing
Posted on Feb 4, 2026
My 10th stay here, and it's consistently excellent! The location is fantastic, the ambiance is lovely, and the service is top-notch. They even upgraded my room this time. The bedding is superb, the room is spotless, and the bed is incredibly comfortable. Free parking is a huge plus, and the 7th-floor coffee shop is a popular spot for photos.
Original textTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您對酒店的支持和各方面的認可,我們所做的努力是為每一位賓客帶來舒適的體驗,看到您的滿意和肯定,我們非常的感動並充滿動力,時刻期盼着您的下次回來。 
Guest User
2-bed Room With Sea View
Stayed in Jun 2025
Couple
3 review
10/10
Outstanding
Posted on Sep 7, 2025
The ambiance is excellent, the service is superb, and I love the robot food delivery! I'll definitely be choosing this hotel for all my future trips.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your kind review! Your support and encouragement are our greatest motivation. City Inn will continue to strive to create a warm and comfortable living environment for our guests. We look forward to your next visit!
TJ47
Cozy 2-bed Room
Stayed in Dec 2025
Business traveler
14 review
10/10
Outstanding
Posted on Jan 24, 2026
Hotel is very near by OCT metro station, it takes 3-5min walking distance. Also breakfast is 2 people total 50yuan. Coffee and egg salad bread etc. Outdoor attraction is also good, just cross the road then you will go
Response from Property: 尊敬的賓客:您好!很高興您選擇入住城市客棧,酒店地處繁華地段,有着都市的熱鬧和方便,旁邊燕晗山公園的舒適和幽靜,酒店自助早餐品種豐盛,美味可口!有愛就是家,客棧希望一直用自己的貼心和暖心,成為您旅途中的那個家,期盼您的下次回家!
Guest User
Cozy Double Room
Stayed in Jun 2025
Family
5 review
10/10
Outstanding
Posted on Jul 23, 2025
We stayed for two nights over a weekend during our kids' summer vacation trip. The room, though small, was fully equipped and offered great value for money. The spacious restaurant on the 7th floor provides views of China Folk Culture Village. This time, due to a typhoon, we only visited Window of the World. My child and I have already decided we'll definitely stay here again on our next visit.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your praise of the hotel! Every city has its reasons to be remembered, every season has its unforgettable scenery, and every hotel holds its own sweet and warm memories. We hope City Inn will be the warmest and most unique memory for you! We look forward to your frequent visits to City Inn and wish you a happy life!
Guest User
2-bed Room With Sea View
Stayed in Jun 2025
Family
2 review
10/10
Outstanding
Posted on Jul 16, 2025
The hotel was exceptionally clean, and the service was superb. I lost my room key, and the staff quickly replaced it for me. It's located directly opposite Splendid China, just a 3-minute walk from the hotel to its entrance. I recommend going for the evening show at 6 PM; it costs 75 RMB and is a great way to save money, enjoy cooler temperatures, and catch more performances.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your praise of the hotel! Every city has its reasons to be remembered, every season has its unforgettable scenery, and every hotel holds its own sweet and warm memories. We hope City Inn will be the most heartwarming and unique one in your memories! We look forward to your frequent visits to City Inn and wish you a happy life.
Guest User
Cozy Double Room
Stayed in May 2025
Business traveler
11 review
10/10
Outstanding
Posted on Jul 2, 2025
The surroundings are excellent. It's also very convenient for getting around, with a subway station just nearby. The breakfast is delicious too. Directly opposite the hotel is Splendid China Folk Village, a well-known landmark attraction in Shenzhen, offering beautiful views.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your praise of our hotel! Every city has its own reasons for remembrance, every season offers unforgettable scenery, and every hotel holds its own sweet and heartwarming memories. I hope City Inn will be the warmest and most unique memory in your memories! We hope you'll return to City Inn often and wish you a happy life!