Guest Reviews of Shiyatu Qingshe Hotel (Shenzhen Nanshan Subway Station Coastal City Branch)
9.1/10
Good
1980 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.1
Amenities9.0
Service9.2
Cleanliness9.1
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Positive reviews(1904)
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Easy to get around(209)
Classy environment(141)
Convenient location(135)
Friendly front desk staff(131)
Close to metro(123)
Perfect for business trips(44)
Tasty coffee(34)
Strange smell in room(26)
Negative reviews(76)
Wang jiaer
Executive Loft Suite (No Window)
Stayed in May 2026
Solo traveler
68 reviews
10/10
Outstanding
Posted on Jun 5, 2026
Great location, very convenient for getting around. The room was clean and tidy, and the bedding was comfortable. The front desk staff were attentive, and it's excellent value for money. I'll definitely choose this place again next time.
The hygiene was spot on, no strange odors, and the soundproofing was good. The hot water was consistent, and the facilities were complete. It was a fantastic stay, highly recommend it.
Original textTranslated by Google
Response from Property: 旅途路上,總有不期而遇的温暖,在這裏,滿意衹是期待,感動與驚喜才是一直追求的方向。感謝親的點評,我們希望一直與您同行相伴。
Anonymous User
Guestroom (Double Bed) (No Window)
Stayed in Apr 2026
Business traveler
23 reviews
8.0/10
Very good
Posted on May 10, 2026
I checked in after a long drive, and the lobby smelled like fresh coffee and clean linens. The staff greeted me by name, handed me a welcome drink, and explained everything without rushing. My room was bright and quiet, with crisp sheets and a working shower that actually stayed hot. I took a slow walk around the property, enjoying the garden lights and the calm, polished atmosphere. Later, I had dinner in the restaurant—simple menu, but every dish tasted thoughtful, not rushed. In the morning, breakfast was warm and satisfying, and checkout felt effortless.
Response from Property: 感謝親的點評,話語中時而鼓勵我們,時而提醒我們,我們在感到高興的同時又感到一絲絲壓力,高興的是您能在入住以後還給予我們如此中肯的評價,同時雖然對您提出問題我們心中感到一絲絲壓力,但是這也是對於我們工作的一種鞭策。再次感謝您的一番評價,我們定會盡快處理我們工作中所存在的一些問題,我們的進步還需要您的見證哦!期待您的下次入住.
Anonymous User
Light Luxury Business Double Bed Room (Air Purifier + Communal Washing Machine)
Stayed in Feb 2026
Couple
11 reviews
8.0/10
Very good
Posted on Apr 3, 2026
The Sigetu Light Luxury Hotel: A Tranquil Haven Amidst Urban Bustle
Located right next to Shenzhen Book City Nanshan Store and Nanshan Subway Station, the Sigetu Light Luxury Hotel is a delightful retreat nestled in the heart of the business district. With the subway entrance literally at your doorstep, you can easily walk to the Nanshan business district and Shenzhen Book City. Whether it's for shopping, studying, or commuting, you won't waste any time getting around – the location is incredibly convenient.
The hotel boasts a light luxury aesthetic, featuring a minimalist design complemented by elegant furnishings. The warm lighting helps melt away the fatigue of a busy city day. The rooms are spacious and spotless, with soft and comfortable bedding and a full range of amenities, catering perfectly to both business travelers and leisure guests.
In your free time, you can step out to browse the bookstore and enjoy the scent of books, or explore the shops and restaurants in the business district. After a long day, you can return to the hotel and relax in a quiet and comfortable space. When you visit Nanshan, choose the Sigetu Light Luxury Hotel to unlock a convenient and pleasant trip to Shenzhen.
Original textTranslated by Google
6/10
Response from Property: We sincerely apologize that your recent stay did not meet your expectations. Let's make another promise, a pleasant one. When you come again, we will still be here waiting for you, making small improvements every day, providing more thoughtfulness, comfort, and convenience... With your support, we are making progress at a snail's pace every day, waiting for your next visit.
Guest User
Guestroom (Double Bed) (No Window)
Stayed in Feb 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Mar 4, 2026
Traveling solo, I didn't have high expectations, just needed a place to sleep. But to my surprise, the environment was exceptionally good, unlike what some reviews claimed. For just over a hundred, getting a room like this is incredibly good value for money. The room even had an air purifier, projector, and hairdryer. Hot water was available 24/7. The front desk staff and cleaning aunties were also very nice; they were happy to help with any requests. There's also a free self-service laundry room, and they even provided laundry detergent in the room. All in all, it was really excellent!
Original textTranslated by Google
Response from Property: Wow! We were so touched by your review! Such a heartfelt review, describing everything so thoroughly! It seems you're about to become a loyal fan. Thank you for your review, and we look forward to your next stay!
Guest User
Executive Loft Suite (No Window)
Stayed in Jan 2026
Solo traveler
2 reviews
10/10
Outstanding
Posted on Feb 14, 2026
I booked this hotel for my trip to Hong Kong, and it was such a great deal! It's a two-story loft, and they provide all the essentials like shampoo and body wash. The service was excellent, and the location is super convenient!
Original textTranslated by Google
Response from Property: It's so lucky to have met you! Thank you so much for taking the time to write your valuable review. Your feedback is our greatest motivation. We provide neighborly service to give you a unique experience.
Guest User
Round-bed Room
Stayed in Dec 2025
Couple
2 reviews
1.0/10
Posted on Jan 20, 2026
Avoid this place! Extremely dissatisfied, one star.
1. The carpet was filthy, clearly uncleaned, with visible burn holes from cigarettes.
2. The water heater wasn't hot, and there was a draft from the window, making showering freezing cold.
3. They advertised a 'panoramic floor-to-ceiling window view,' which is a total scam. There's no floor-to-ceiling window, and absolutely no view – just a busy main road outside, which was incredibly noisy.
4. It was advertised as 20-25 square meters, but it felt more like 15-18 square meters. There was barely any room to move around.
5. There was a QR code to scan for feedback if you were unsatisfied, but I still haven't received any response.
Original textTranslated by Google
Response from Property: Dear Guest, we sincerely apologize for your unpleasant stay. As a hotel, we must take responsibility. Regarding your feedback on the carpet, hot water, noise, and discrepancy in room size, we have immediately investigated and rectified the issues. We regret that you did not contact the front desk during your stay, and the QR code feedback system failed to respond promptly due to authorization issues. This was a major oversight in our internal processes, and we are urgently optimizing them. Booking our hotel in the Nanshan area for 180 yuan should have been a high-value, comfortable stay, but we failed to provide the basic guarantees, for which we are very sorry. Please contact the front desk promptly if you encounter any problems during your next stay. We wish you a pleasant stay!
CLC
Executive Loft Suite (No Window)
Stayed in Dec 2025
Couple
6 reviews
10/10
Outstanding
Posted on Jan 11, 2026
Overall, pretty good. The facilities are decent for the price; it's worth it for a fun stay. I really liked it, and I was even thinking of coming back for a date, you know?
Original textTranslated by Google
Response from Property: It's so lucky to have met you! Thank you so much for taking the time to write your valuable review. Your feedback is our greatest motivation. We provide neighborly service to give you a unique experience.
Guest User
Executive Loft Suite (No Window)
Stayed in Nov 2025
Traveling with friends
2 reviews
2.2/10
Posted on Dec 19, 2025
Speechless. It was incredibly hard to find, and then there were so many rooms on one floor, like a maze. Finally found it, and when I opened the door, what an eyesore! You had to climb stairs to get to the bed, and it was easy to hit your head, which I did when I woke up. Totally speechless. And because it's near the subway, I kept hearing the subway noise until past midnight, and then it started up again early in the morning. When checking out, I had no idea where to go. I went the wrong way and ended up somewhere random, then had to navigate all the way back to the front desk to return the key card! Never going back.
Original textTranslated by Google
Response from Property: Dear Guest: Our hotel is located near Nanshan Metro Station, a convenient location that inevitably brings some noise. If you are dissatisfied upon arrival, please let us know. Don't keep it to yourself. You can contact the front desk to discuss changing rooms. If you are still not satisfied, you are welcome to choose another hotel. There are star-rated hotels, chain hotels, and budget hotels. What we care about most is your comfort and freedom to spend your night. Therefore, if there is anything unsatisfactory about your stay, please give our hotel staff a chance to resolve it. After all, we simply want you to be happy.
Valentina_Shelby
Guestroom (Double Bed) (No Window)
Stayed in Oct 2025
Traveling with friends
87 reviews
10/10
Outstanding
Posted on Dec 1, 2025
From booking to check-out, the entire experience was delightful! The location is super convenient, within walking distance to the subway and shopping areas, making getting around a breeze. The room was spotless, the bedding soft and comfortable, and the soundproofing was excellent, ensuring a quiet night even late on. The front desk staff were warm and professional, checking me in quickly and even thoughtfully recommending local delicacies. Even the small amenities were exquisite and practical. The breakfast offered a great mix of Western and Chinese options, with fresh ingredients and a wide variety. The value for money is outstanding – I'll definitely choose this place again next time!
Original textTranslated by Google
Response from Property: Wow! We were so touched by your review! Such a heartfelt review, describing everything so thoroughly! It seems you're about to become a loyal fan. Thank you for your review, and we look forward to your next stay!
Polban K
Executive Loft Suite (with Window)
Stayed in Oct 2025
Couple
3 reviews
10/10
Outstanding
Posted on Nov 20, 2025
The location was great, very nearby Nansan station. The room was clean and the staff were warm welcoming.
One problem was we could not lock the bathroom door and the bathroom door was made of glass (a lack of privacy even though we were a couple). One interesting point was how breakfast wes served.I booked a room with a breakfast, it was not a restaurant. When i got out from my room, I found packed a couple of bread hanged at doorknob of room.
Response from Property: 我們希望除了在物超所值的硬件及軟件等方面來提高您的入住體驗,還能通過每個小細節讓旅途中的您感受到回家的温暖喲~感謝您的五分好評,期待與您再次相會~
Anonymous User
Selected Room (2 Beds) (No Window)
Stayed in Sep 2025
Traveling with friends
13 reviews
8.0/10
Very good
Posted on Nov 3, 2025
The soundproofing in the room was terrible. To make matters worse, I had the misfortune of having a terrible neighbor who was showering, yelling at their kids, and sneezing in the middle of the night. There was constant noise throughout the entire night – it was just speechless 😓. The little black cat 🐈⬛ at the hotel entrance was beautiful though! 🤩
Original textTranslated by Google
Response from Property: Thank you for your honest review. We sincerely apologize that your recent stay did not meet your expectations. We greatly appreciate your feedback and will share this information with our team to improve our services. We sincerely hope to have the opportunity to welcome you back to our hotel in the future so that we can provide you with even better service.
Guest User
Guestroom (Double Bed) (No Window)
Stayed in Aug 2025
Traveling with friends
2 reviews
10/10
Outstanding
Posted on Sep 24, 2025
The service was great, the hygiene was excellent, and the hotel is conveniently located near a subway station. Plus, there are many food stalls right downstairs. Recommended! 👍
Original textTranslated by Google
Response from Property: Wow! We were so touched by your review! Such a heartfelt review, describing everything so thoroughly! It seems you're about to become a loyal fan. Thank you for your review, and we look forward to your next stay!
Guest User
Executive Loft Suite (No Window)
Stayed in Aug 2025
Couple
17 reviews
10/10
Outstanding
Posted on Sep 12, 2025
Great value for money, excellent location, and the room was clean and tidy. There are many bubble tea shops and snack places nearby. Highly recommended!
Original textTranslated by Google
Response from Property: Thank you for your review. Your words were encouraging and helpful, and while we were pleased, we also felt a little pressure. We were happy that you gave us such honest feedback after your stay, and although we felt a little pressured by your questions, we also felt it was a spur to improve our work. Thank you again for your feedback. We will definitely address any issues in our work as soon as possible. Your continued support is crucial to our progress! We look forward to your next stay.
Chentelin
Executive Loft Suite (No Window)
Stayed in Aug 2025
Solo traveler
19 reviews
10/10
Outstanding
Posted on Sep 7, 2025
The room was great, spacious and bright, with everything I needed. Excellent value for money. The staff were very helpful; when I asked to change rooms, they quickly moved me to a standard room.
Later, when I went to Hong Kong, the receptionist even stored my luggage for two days, which I really appreciated.
Absolutely great value, highly recommend.
Original textTranslated by Google
Response from Property: Thank you for your review. Your words were encouraging and helpful, and while we were pleased, we also felt a little pressure. We were happy that you gave us such honest feedback after your stay, and although we felt a little pressured by your questions, we also felt it was a spur to improve our work. Thank you again for your feedback. We will definitely address any issues in our work as soon as possible. Your continued support is crucial to our progress! We look forward to your next stay.
Guest User
Guestroom (Double Bed) (No Window)
Stayed in Aug 2025
Business traveler
18 reviews
10/10
Outstanding
Posted on Sep 4, 2025
The room was clean and tidy, and the service was warm and attentive. The location was also quite easy to find, very close to the subway station and Nanshan CBD. It's perfect for business trips and short getaways. Highly recommended!
Original textTranslated by Google
Response from Property: It's so lucky to have met you! Thank you so much for taking the time to write your valuable review. Your feedback is our greatest motivation. We provide neighborly service to give you a unique experience.