Guest Reviews of JI Hotel (Shenzhen Bao'an Pingzhou Subway Station)
9.4/10
Outstanding
648 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(648)
Positive reviews(632)
Reviews with photos/video(93)
Easy to get around(45)
Friendly front desk staff(40)
Classy environment(30)
Perfect for business trips(18)
Close to metro(17)
Too many mosquitoes(14)
Tasty food(11)
Stayed multiple times(6)
Negative reviews(16)
Enximaak
Superior Queen Room
Stayed in Feb 2026
Business traveler
35 reviews
9.0/10
Great
Posted on Mar 27, 2026
I'm giving the 'environment' a 3 because there were too many mosquitoes in the room, and the electric mosquito repellent was completely useless! They seriously need to switch brands or find another solution, because trying to catch mosquitoes all night made it impossible to get any sleep!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Ji Hotel and for your valuable feedback. We will strive to improve and look forward to a better experience for your next stay. Thank you!
Guest User
Queen Room A
Stayed in Feb 2026
Business traveler
14 reviews
9.5/10
Amazing
Posted on Mar 24, 2026
Hotels location is convenient, however there had been a lot of mosquitos both in the lobby and the generic area of the hotel. The hotel would do well putting up some mosquito traps to make the stay more enjoyable. Also walking to the laundry is quite far as you have to pass the whole floor once around to reach it.
Hotel staff was very friendly.
Response from Property: 完美的旅途中、總有不期而遇的温暖、感動常在,我們非常樂意去為每一位客人提供熱情周到的服務、期待與你的再次相遇!
Hao Hsu
Business Queen Room
Stayed in Sep 2025
Solo traveler
5 reviews
8.5/10
Very good
Posted on Nov 8, 2025
The location is quite convenient. You could have night snack nearby even after 10pm. For room it is cozy and clean. That is good enough for me.
Response from Property: 當城市在窗外流轉成光的河流,你在全季找到了屬於自己的靜謐港灣。每一次入住,不衹是落腳,更像是一場與自我、與東方生活美學的重逢。我們以竹代飾,以松寄意,在留白中書寫温度,在簡斂中沉澱品質。你無需言語,可我們懂得——你選擇全季,是相信這份剋制背後的真誠。從B&O音響流淌出的第一縷音符,到床頭那盞為你守夜的暖燈;從天然精油洗沐帶來的晨間清醒,到政和白茶氤氲出的文化餘韻,每一處細節都在迴應你的信賴。你説‘出差在外面都住全季’,這句話比任何讚美都動人,因為它意味着安心、熟悉與歸屬。小季不會辜負這份長久的陪伴,衹願在你輾轉千里的路上,始終有一杯熱茶、一張好床、一份恰如其分的温柔,靜靜等候。
Guest User
Queen Room A
Stayed in Apr 2025
Solo traveler
1 reviews
10/10
Outstanding
Posted on May 11, 2025
The staff was very friendly and helpful. I didnt speak much Chinese but they had some front desk workers who spoke English and also used translation apps. The breakfast was really tasty. The location was great. The quality of the room and the cleanliness was perfect. I could not have asked for anything better. I liked the bathroom products so much that I bought them from the hotel lobby when I was checking out. I would definitely reccomend this hotel to anyone staying in Bao'an, Shenzhen.
Response from Property: 在繁雜的世界裏,能遇見一位願意用文字記錄點滴的旅人,是莫大的幸運。您對服務的肯定、對早餐的喜愛、對位置的滿意,無不透露出一份細膩與真誠。全季一直致力於為每一位賓客營造舒適寧靜的氛圍,而您的認可,正是我們最大的動力。願未來每一次旅途,都能與您相逢於這座城市的温柔角落。
Guest User
Superior Queen Room
Stayed in Apr 2024
Family
3 reviews
9.5/10
Amazing
Posted on May 12, 2024
super friendly staff: room service personnel, waitresses, front desk, even security, all are polite and put up a good smile even under stressful overbooking situation
great room: clean, neat, new and, well designed, the complementary tea is refreshing, the shampoo and shower gel are refreshing, the only downside is the mosquitoes, which could be a problem in summer (repellent aroma device is provided but I didn't use it)
nice breakfast: the restaurant is small and can be overwhelmed during busy seasons but the polite staff and good food make up for it
DistrictX
Queen Room A
Stayed in Nov 2025
Business traveler
19 reviews
10/10
Outstanding
Posted on Jan 25, 2026
Hotel is food
Response from Property: Your statement, "Hotel is food," is like a ray of light, instantly illuminating the most important aspect of our daily routine—breakfast. Breakfast, which should be the most comforting warmth in the morning light, has instead made you only remember the word "food," without tasting its temperature, smelling its aroma, or feeling the sincerity that should have been offered to you. We meticulously reviewed every food preparation process, the frequency of temperature checks on the warming equipment, the staff's positioning, and the response time to replenish meals. We discovered that there were indeed temperature fluctuations at the steaming area and hot food station during the 8 am peak hours. This is absolutely not an excuse for "good enough," but rather a failure to uphold our promise of a "warm breakfast."
Denis Y.
Superior Queen Room
Stayed in Nov 2023
Solo traveler
3 reviews
10/10
Outstanding
Posted on Dec 19, 2023
Magnificent hotel, the rooms are new, quiet and clean! The stuff is nice, the breakfast is also quite good! In terms of price and quality it is the best hotel I ever visited in Shenzhen so far.
Would 100% recommend to others!
Response from Property: Meeting you is the biggest surprise of my life. It is a warm memory. Thank you for your affirmation. I look forward to meeting you again. I wish you a happy life!
Guest User
Superior twin room
Stayed in Apr 2024
Family
1 reviews
9.5/10
Amazing
Posted on Jul 27, 2024
Clean and good services. Got several mosquitos from the lobby, lift to the dining area and please clean the place seriously.
Response from Property: Dear guests, thank you for choosing the Four Seasons Hotel and giving us your valuable comments. We will work hard to improve and look forward to having a better experience next time you stay. Thank you!
Louis Hau
Business Queen Room
Stayed in Apr 2024
Family
1 reviews
6.0/10
Posted on May 14, 2024
The site is full of mosquitoes, though mosquito screens were installed, some may still be found in the building. Convenient location with metro and restaurants nearby. Breakfast buffet food runs out quickly. Food not refill up to speed of customer consumption (saw quite a number of tables getting much more than they can finish and many tables full of full left untouched.) Food quality is so-so. Can’t borrow a plug converter.
Guest User
Superior twin room
Stayed in Sep 2023
Business traveler
13 reviews
10/10
Outstanding
Posted on Jan 5, 2024
very good
Response from Property: 尊敬的賓客您好,首先感謝您的入住,能得到您的表揚是我們最大的榮幸,期待您的下次入住,祝您生活愉快!
Anonymous User
Superior Queen Room
Stayed in Nov 2023
Business traveler
14 reviews
10/10
Outstanding
Posted on Dec 28, 2023
nice 1
Response from Property: 一句肯定而又温暖,讓我們心裏甜了好久,希望常常能有這樣的温暖與甜蜜,期侍您再次光臨
Simplylife-2023
2-bed Room
Stayed in Jan 2026
Family
17 reviews
8.0/10
Very good
Posted on Feb 20, 2026
There were quite a few guests during the New Year period. It's a 10-minute walk from Daqianli Plaza, and there's a KFC downstairs. Overall, the facilities are decent, and the environment is clean and hygienic, making it a worthwhile place to stay.
Original textTranslated by Google
Response from Property: A word of affirmation, a gentle smile—these are all great affirmations of our work. We strive to do even better and look forward to your next visit. Wishing you all the best!
Guest User
Superior Queen Room
Stayed in Oct 2025
Business traveler
8 reviews
6.0/10
Posted on Dec 1, 2025
First, the fitness facilities are practically nonexistent, consisting of only a treadmill.
Second, check-out is mandatory by 12:00 noon, even in the off-season, and cannot be delayed until 2:00 PM. Without an advance check-out reminder, guests cannot enter their rooms after 12:00 PM. When swiping the card at the front desk, they only extend the stay for a few minutes, as if worried about late check-out. This resulted in having to go down twice before the door was opened. This is the first time I've encountered this situation in a hotel of this price range, hence the poor service rating.
Third, the soundproofing is poor. At night, noise from street vendors and neighboring rooms can be heard, affecting sleep.
Fourth, one advantage is that the laundry service is better than other hotels of similar quality.
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry that we were unable to provide you with a perfect stay. We value your feedback and have made improvements. We look forward to your next visit and a better experience. Thank you!
Guest User
Superior Queen Room
Stayed in Jan 2026
Other
5 reviews
4.2/10
Posted on Feb 17, 2026
The hotel maintains the same uniform decor as the previous one, and the rooms are unremarkable. The service quality this time was far worse than the last. During the Chinese New Year holiday, the front desk staff were far from enthusiastic; they barely answered any questions. Because of my excellent first experience, I resolutely booked again this time. Now, haha, I will never come to this hotel again.
Original textTranslated by Google
Response from Property: Dear guest, we are very sorry that we were unable to provide you with a perfect stay. We value your feedback and have made improvements. We look forward to your next visit and a better experience. Thank you!
Yfyau
Queen Room A
Stayed in Dec 2024
Couple
25 reviews
8.5/10
Very good
Posted on Jan 30, 2025
There is no makeup magnifying mirror in the room, no full-body mirror
The advantage is that it is clean and new. Tea and tea sets are provided.
The pillows are not comfortable to sleep on. The room is not soundproof. You can hear noises when someone passes by.
No choice for breakfast
Original textTranslated by Google
Response from Property: Dear guests, thank you for choosing Ji Hotel and giving us your valuable comments. We will work hard to improve and look forward to having a better experience next time you stay. Thank you!