Hotel Kawakyu

Hotel Kawakyu Reviews

Hotel Kawakyu

3753, Nishimuro-Gun, Shirahama Town, Nishimuro District, Wakayama Prefecture, 649-2211, JapanView hotel details
Hotel Kawakyu
Hotel KawakyuHotel KawakyuHotel Kawakyu
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Guest Reviews of Hotel Kawakyu

8.5/10
Very good
29 reviews
Verified reviews
Location8.5
Amenities8.5
Service8.7
Cleanliness8.5
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All reviews(29)
Positive reviews(28)
Reviews with photos/video(6)
Great service(5)
Relaxing hot springs(3)
Negative reviews(1)
Anonymous User
Suite
Stayed in Apr 2024
Couple
1 reviews
10/10
Outstanding
Posted on May 24, 2024
Cleanness of room was great but the rooms are getting a little run down. Service from staff was outstanding, they always willing to help and going beyond to help you even if u don’t speak Japanese. Fantastic building and design. Amazing architecture.
ChiepetY
Kawakyu Suite Western Room Non-Smoking
Stayed in Sep 2025
Family
4 reviews
7.5/10
Posted on Oct 15, 2025
I stayed at Kawakyu for two nights during the October long weekend. I had always wanted to stay there, and I finally got to experience it. The large public bath was very spacious and relaxing, and it helped relieve my travel fatigue. However, I did have some concerns. I used the King's Buffet, but the ventilation was poor, and the smell of oil from the grilling steaks reached my table. There were long lines at the popular sections, and by the time I got to eat, the food was completely cold. In addition, the concierge was only at the front desk, so I had to walk quite a distance across the large lobby to get to them. I was able to use the hotel's rental bicycles to sightsee in Shirahama. It was a good experience and I have fond memories.
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Guest User
Western-Style Kawakyu Suite
Stayed in Nov 2024
Couple
4 reviews
7.0/10
Posted on Dec 31, 2024
The view from the 8th floor was great. I was concerned about stains on the carpet and bald spots due to aging facilities. I don't like the fact that there are metal fittings without any paintings. The toilet paper is not folded in a triangle, and the hotel should do this as a sign of hospitality without being misled by various theories. The food was also delicious. However, it was unfortunate that the space behind the chairs was narrow and there was a lot of foot traffic, making it difficult to dine in peace. Above all, the male staff member's welcoming attitude when we arrived was very good, and first impressions are important! The female staff member was also kind and helpful, taking photos for us.
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Anonymous User
Twin Room With Bath
Stayed in Oct 2024
Couple
3 reviews
9.5/10
Amazing
Posted on Nov 23, 2024
The hardware facilities of the rooms in hotels built more than 30 years ago are a little nostalgic, but you can imagine the luxury of the time. Overall, it is not bad. The basic rooms are very large. I booked a basic room, but I want to emphasize that the main feature of Kawakyu Hotel should be the breakfast and dinner buffet. The dinner buffet is great!!! When booking a room, you need to confirm whether it includes two meals. You can really eat delicious food. Ctrip's order confirmation is also very fast, almost in seconds. Like
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Guest User
Western-Style Kawakyu Suite
Stayed in Oct 2024
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Nov 14, 2024
The facilities and service were excellent. Thank you!
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Lam.
Twin Room with Bath
Stayed in Feb 2024
Couple
56 reviews
10/10
Outstanding
Posted on Mar 30, 2024
The environment is beautiful and the room is the largest among the hotels I have stayed in in Japan. The breakfast buffet includes sashimi rice, and the dinner buffet includes Wagyu beef eye dishes. Overall, I am very satisfied.
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Guest User
Royal Suite, Twin With Bath, Ocean View
Stayed in Dec 2024
Solo traveler
1 reviews
8.5/10
Very good
Posted on Jan 30, 2025
I thought there were not enough electrical outlets.
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Guest User
Royal Suite, Twin With Bath, Ocean View
Stayed in Aug 2024
Family
2 reviews
8.5/10
Very good
Posted on Sep 11, 2024
The food was very good and the service was great, I had a very comfortable stay!
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Guest User
Family Suite Western\Japanese-style 3~7 Persons Non-smoking
Stayed in Jan 2025
Family
1 reviews
10/10
Outstanding
Posted on Feb 17, 2025
Everything was great, thank you very much.
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Guest User
Southern Suite (60 to 70 Sq M) Non-Smoking
Stayed in Apr 2024
Couple
21 reviews
10/10
Outstanding
Posted on Jul 23, 2024
I've stayed at this hotel about once before It is a very special castle style design and the lobby is very gorgeous. Don’t believe it is just a 4-star hotel. I highly recommend this hotel. The hot springs are all designed. The breakfast and dinner buffets have a lot of variety and the taste is generally good. This time I will visit again and we will prepare welcome refreshments.
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Guest User
Twin Room with Bath
Stayed in Oct 2023
Solo traveler
17 reviews
8.0/10
Very good
Posted on Nov 6, 2023
The castle is luxurious, the rooms are large enough, the hot springs are beautiful, the food and beverages are acceptable, the price is affordable, the shuttle bus, rental bicycles, and the service are good. Worth recommending.
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Guest User
Twin with Bath-Non Smoking
Stayed in Sep 2023
Couple
8 reviews
8.5/10
Very good
Posted on Oct 7, 2023
I have stayed at Kawajiu for three times. It is one of the most representative hotels in Shirahama. The luxury and past are solidified, and the imaginative design is amazing❗️ Whenever I have the opportunity, I will definitely bring my family and friends back.
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6/12
Guest User
Western Style Tower Suite Sea Side Corner
Stayed in Feb 2024
Traveling with friends
4 reviews
8.0/10
Very good
Posted on Mar 12, 2024
The room was spacious and had a great view.
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Anonymous User
Suite Suite Room, Ocean View, Non-Smoking (Presidential Spa Heaven)
Stayed in Jun 2026
Solo traveler
1 reviews
10/10
Outstanding
Posted on Jul 17, 2026
外国人スタッフの日本語の自信の無さが所々で垣間見える。重要な話の内容の時は日本人スタッフに御願いしたい。
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Guest User
Stayed in Sep 2025
Other
6.0/10
Posted on Oct 3, 2025
We arrived by car, and the guidance and luggage handling at the entrance were smooth. In the lounge at the back of the lobby, light snacks, plum wine, whiskey, coffee, etc. were offered. The art museum on the second floor is best visited during guided tours. The room was said to have been renovated, but there were peeling paint and cracks in places. It seemed that maintenance was not done very well. The room itself was spacious and a suite. Because it is an old facility, the air conditioning is centrally controlled and cannot be adjusted in the room, so it was cold at night. Also, because the windows are fixed, it was impossible to ventilate the room, and the whole room smelled of mold. The carpet in the hallway also smelled quite musty. There are large public baths on the first and second floors, and the one on the second floor is larger and more wonderful, but because it is on a rotation system, men could only use it the following morning. We had high expectations for the king's buffet dinner, but the only noteworthy items were the steak and abalone, the other dishes and side dishes were just average, and the sushi was lukewarm and not tasty. Breakfast seemed better. The breakfast was on par with that of a well-known business hotel. Overall, while the rooms are spacious, considering the undeniable signs of aging in the facilities and the quality of the dinner, I felt the cost performance was not good.
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