Aile Crown Holiday Hotel

Aile Crown Holiday Hotel Reviews

Aile Crown Holiday Hotel

Donggang Road Middle Section, Shishi, Fujian, 362700, ChinaView hotel details
Aile Crown Holiday Hotel
Aile Crown Holiday HotelAile Crown Holiday HotelAile Crown Holiday Hotel
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Guest Reviews of Aile Crown Holiday Hotel

9.4/10
Outstanding
1397 reviews
Verified reviews
Location9.5
Amenities9.2
Service9.5
Cleanliness9.5
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All reviews(1397)
Positive reviews(1364)
Reviews with photos/video(370)
Delicious breakfast(91)
Friendly front desk staff(83)
Convenient parking(54)
Perfect for business trips(39)
Convenient for shopping(35)
Located downtown(22)
Luxurious(18)
Nice bathtub(10)
Negative reviews(33)
Guest User
Superior Double Room
Stayed in Apr 2026
Family
18 reviews
10/10
Outstanding
Posted on May 10, 2026
I originally only planned to stay one night before heading to Chaoshan, but I was so impressed by your hotel's service that I decided to stay an extra night. I give your service attitude and quality 88 thumbs up!
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Guest User
Deluxe Double Room
Stayed in Mar 2026
Business traveler
2 reviews
10/10
Outstanding
Posted on Apr 24, 2026
The service was excellent, every staff member was incredibly welcoming and enthusiastic. The breakfast had a great variety, consistently rich and delicious each day. It was a very comfortable business trip. Next time I'm in Shishi, I'll definitely choose to stay here again.
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Response from Property: 尊敬的賓客,非常感謝您的真誠好評與青睞!很高興我們全體工作人員的熱情服務、豐富多樣的自助早餐能得到您的認可。我們堅持每日用心籌備餐食,保證品類齊全、食材新鮮,衹為給旅途奔波的您帶來暖心慰藉。很榮幸為您的出差之旅增添舒適與愜意。感恩您的長久信賴,下次蒞臨石獅,我們依舊以貼心的服務靜待您的到來,祝您工作順利,事事如意!
Anonymous User
Superior Room (2 Beds)
Stayed in Jan 2026
Family
51 reviews
10/10
Outstanding
Posted on Feb 7, 2026
The hotel room was very spacious and came equipped with a tea set and a computer. All the amenities were well-stocked. Room service was also very prompt. The surrounding area is quite lively, with plenty of restaurants and shops near the hotel. The building itself also houses restaurants, a spa, and more, making it super convenient.
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Response from Property: Dear Guest, thank you so much for your thoughtful review! We are delighted that you were satisfied with all aspects of your room – the spacious and comfortable space, the complete amenities, the thoughtfully provided tea set and computer, and the prompt and efficient room service are all part of our efforts to create a convenient stay for you. The hotel is located in a bustling area with abundant restaurants and shops nearby, and the building itself is fully equipped, making dining, leisure, and transportation extremely convenient. We are very pleased that it added comfort and convenience to your trip. Your recognition and affirmation are our driving force for continuous improvement. We will continue to uphold quality and optimize our services, and we look forward to your next visit. We wish you a pleasant journey and all the best!
joeyjoeyxu
Superior Double Room
Stayed in Dec 2025
Family
3 reviews
10/10
Outstanding
Posted on Jan 25, 2026
The environment is super clean and easy to find, with plenty of dining options nearby, including a large shopping mall. The front desk staff are very friendly and service-oriented. Although the hotel is a bit older, everything in the rooms is still in good condition. The toilet is even a smart, sensor-activated one, and there's a computer in the room. Breakfast on the 29th floor was also quite good. Overall, it's excellent value for money! 🤞🏻
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your thoughtful review and lovely gesture of approval! We are especially delighted that you were satisfied with the hotel's clean environment, easy-to-find location, and convenient dining and shopping options nearby. Being adjacent to a shopping mall makes your trip easier than ever. We also appreciate your positive feedback on the friendly service at the front desk; we are always committed to providing excellent service in every situation. Although the hotel is a bit older, we diligently maintain our facilities, ensuring your comfort with amenities such as sensor toilets and in-room computers. We also hope that the breakfast on the 29th floor will add a touch of elegance to your morning. We are truly encouraged by your "excellent value for money" review. Shishi Aile Crowne Plaza Hotel sincerely looks forward to your next visit. We wish you a pleasant life and all the best!
Guest User
Superior Room (2 Beds)
Stayed in Dec 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Jan 8, 2026
The breakfast was plentiful and catered to both northern and southern palates, even offering local specialties. The room was neat, clean, and quiet, making for a comfortable stay.
Original textTranslated by Google
Response from Property: Thank you for your kind review! Our breakfast, which blends northern and southern flavors with local specialties, combined with clean and quiet rooms, is exactly the kind of comfortable experience we strive to create for every guest. Your satisfaction is our greatest motivation, and we look forward to seeing you again!
Guest User
Superior Double Room
Stayed in Apr 2026
Family
4 reviews
10/10
Outstanding
Posted on May 3, 2026
The front desk assistant manager was very warm, patient, and thoughtful. The room was spacious and clean. The breakfast environment was great, with a wide variety of delicious food, even better than other 5-star hotels. It also included many local specialties like beef soup, misua paste, and satay noodles, all of excellent quality. The room and restaurant service staff were also very attentive.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您細緻滿滿的好評!很高興前台副理熱情耐心的服務、寬敞潔凈的客房能讓您倍感舒心。29樓高空早餐廳環境雅緻,餐品品類豐富,更精心備有牛肉羹、麪線糊、沙茶麪等本地特色美食,力求品質出眾。酒店全員用心做好每一處服務細節,衹為給您帶來優質入住體驗。我們定會不忘初心,持續精進,期待您再次光臨,祝您旅途愉快!
Guest User
Superior Double Room
Stayed in Feb 2026
Family
1 reviews
10/10
Outstanding
Posted on Apr 7, 2026
The hotel is located in a good location near mall. Everything is great except for the fact that their whole hotel didn’t have air conditioning when we checked in as it was under repair according to their front desk officers. We were not told about this when we checked in and were just given an electric fan each for the 2 rooms we booked. We just stayed there one night and checked out the following day to transfer to another hotel.
Response from Property: 尊敬的賓客,非常抱歉給您帶來了不好的入住體驗!因酒店空調維修未提前告知,給您的住宿造成了嚴重不便,我們深感自責。這是我們在溝通和服務銜接上的嚴重疏漏,沒有在入住前主動説明情況,也沒能妥善解決您的舒適需求,導致您提前退房更換酒店。我們已嚴肅整改,今後設施檢修一定會提前告知客人,並做好應急安置方案。再次向您誠懇致歉,也感謝您的真實反饋,希望能有機會彌補過失,為您提供合格的入住體驗。
Guest User
Superior Room (2 Beds)
Stayed in May 2025
Family
5 reviews
8.5/10
Very good
Posted on Sep 1, 2025
I love staying in this hotel when im in Shishi city. There's mall nearby too, about 5-10min walk only.
Response from Property: Dear Valued Customer,Thank you for your feedback. We will strive to improve our service.
Guest User
Deluxe Room (2 Beds)
Stayed in Mar 2025
Family
5 reviews
9.5/10
Amazing
Posted on May 12, 2025
This hotel is well and matches my expectation. It is good to have it in the city of Stone Lion; which is clean and well location. My trip for family tomb visiting with my age parents, the staff service is friendly and price is reasonable, convenience location is important as easy to have restaurant and shopping mall around.
Response from Property: 尊敬的客户,感謝您選擇愛樂皇冠假日酒店,您的肯定對我們來説十分寶貴,期待您下次光臨,祝您闔家幸福!
Duane LW
Superior Double Room
Stayed in Aug 2024
Business traveler
52 reviews
10/10
Outstanding
Posted on Oct 29, 2024
Classic business hotel and well maintained over the years - Hotel is modern and spacious with a great breakfast selection.
Response from Property: 感謝您的五星好評,祝您生活愉快。
Tiong Tam Ngo
Superior Double Room
Stayed in Oct 2025
Family
1 reviews
9.5/10
Amazing
Posted on Nov 10, 2025
excellent reception
Response from Property: Dear Guest, thank you sincerely for your 4.7-star rating and for your high praise of our service! The words "Excellent service" are the greatest encouragement to the front desk and all our staff. We always treat every guest with sincerity and professionalism, meticulously attending to every detail of our service. We strive to earn your five-star review next time. The hotel will continue to maintain this enthusiasm and continuously optimize our service quality. We eagerly look forward to your next visit and for another comfortable and pleasant stay. We wish you a pleasant journey and all the best!
Guest User
Superior Room (2 Beds)
Stayed in Jul 2024
Family
1 reviews
5.0/10
Posted on Aug 5, 2024
Stayed at this hotel August 2023. Service, cleanliness is average. We stayed again August 2024, expecting at least the same standard we’ve experience but was disappointed this time. Washroom at the ground floor was neglected. Very dirty and has smell. Not much selection for breakfast.
Response from Property: Dear customer,I'm very sorry for the bad stay experience you had,We will definitely attach importance to and strengthen the hygiene issues you have reported,We will also strive to improve our breakfast,Looking forward to your visit again。
蝴蝶
Superior Double Room
Stayed in Oct 2025
Business traveler
13 reviews
10/10
Outstanding
Posted on Nov 8, 2025
Excellent room
Response from Property: 尊敬的顧客,太感謝您用 “房間很棒” 給予我們肯定啦!為了讓每位客人住得舒心,我們一直用心打磨房間的細節與品質,能得到您這樣的認可,我們特別受鼓舞~後續會繼續保持這份用心,期待您下次再來,依舊能感受到讓您滿意的優質房間體驗呀~​
Luciano
Deluxe Double Room
Stayed in Dec 2023
Business traveler
106 reviews
9.0/10
Great
Posted on Jan 15, 2024
a Very good hotel. Not spectacular but very good. if it was a hailing car i would say: smooth drive
Response from Property: Dear customer, hello. Thank you for your positive feedback. Looking forward to your next visit
Guest User
Superior Room (2 Beds)
Stayed in Jun 2025
Traveling with friends
1 reviews
9.5/10
Amazing
Posted on Jul 19, 2025
Good service
Response from Property: Thank you for your support of our hotel and wish you a pleasant life.