Buon Ma Thuot Hotels with Shuttle Service

we stayed for 1 night and had contacted the hotel in advance to reserve 2 superior rooms, when we arrived we was told that our reservation was not on their system( we showed the chat which was made my Facebook and they continued to tell us it wasn’t available) so they switched us to the standard room which had no windows but it was just dirt that I could wipe off with my finger but as it was only 1 night we would just deal with this, the room was dirty the walls In the bathroom actually had dirt on them which at start o thought was mồi but it wiped cleaned with my finger ,The walls In the rooms seemed really thin, you could hear the elevator every time the doors open it would make a bell sound , as well as being able to hear the people in the room next door having their conversations. after a couple of let downs I was looking forward to the breakfast at least, we arrived to breakfast at 7:30ish and I have never seen such a small fruit selection in Vietnam ever. a country that has so much locally produced fruit sold in the market down the road could only offer 1, when I asked the staff about the fruit they said this was all they had to offer, or I could buy a smoothie which they had more fruit for this, so the hotel was cutting back on fruit for the breakfast so they could sell them as smoothies which was a real shame and a let down because I have not been to one hotel in Vietnam that does not offer an array of fruits to select from for breakfast. It’s not all bad the rooftop bar was really well designed and made a good cocktail, The hotel has got good potential it just seems it’s managed very badly

We had reserved a room at another hotel, but they didn't have our reservation and were full so we went to this hotel. A mistake. We thought it was a luxury hotel. It has large rooms but it is by no means a luxury hotel. The work chair at the desk is just another wood chair (without cushions) from the hotel restaurant. The AC is so underpowered it took three hours for the room to cool down after we arrived. The shower didn't have hot water in the morning, just warm water. It was better that evening and the next day. There was no switch for one of the lights, so I had to call the hotel engineer to work the bedside program to turn it off. It even took him a while to figure it out. There is a tub with a shower, but the tub is placed near a wall, with no caulking or wrap around shower curtain, so the water hits the wall and runs down outside the tub. The TV is about 20 feet from the head of the bed, so you can't really see it at that distance. The toilet roll holder is behind the toilet seat, very difficult to reach. I could go on, but the design shortcomings are endless. The bed is actually reasonably comfortable, as are the pillows. If the AC was strong enough, you could get a decent night's sleep. The restaurant breakfast buffet has only Vietnamese food. Probably no westerners stay at this hotel. The only Western food was runny yogurt, and you could have made to order eggs. Service tries to be accommodating, but they speak very little English. Finally, there are more than a dozen steps to the hotel, maybe 15 or so. Bellboys carry the suitcases up and down the stairs, but that is ridiculous. Why not make the entrance ground level. I felt sorry for the bellhops, but this is insanely stupid design. Try to find another hotel.

Clean room, lovely staff, location is in convenient area to visit the coffee museum. But it seems that I went at this time and still repairing, so the sound of crowing and buzzing all day, can't relax or at least sleep.

Tôi vừa có cơ hội trải nghiệm một kỳ nghỉ tuyệt vời tại Khách Sạn Biệt Điện ở Buôn Ma Thuột. Phòng ốc ở đây rất sạch sẽ, tiện nghi và được bố trí tinh tế. Đặc biệt, view nhìn ra vườn cây xanh mát mang đến cảm giác thư thái và gần gũi với thiên nhiên. Nhân viên khách sạn rất thân thiện, nhiệt tình và luôn sẵn sàng hỗ trợ khi tôi cần. Tôi cũng yêu thích dịch vụ ăn uống tại nhà hàng của khách sạn. Ngoài ra, vị trí của khách sạn rất thuận tiện, dễ dàng di chuyển đến các điểm tham quan nổi tiếng như bảo tàng cà phê hay khu du lịch Cầu Treo Buôn Đôn. Đây là một lựa chọn lý tưởng nếu bạn đang tìm kiếm sự thoải mái, dịch vụ tốt và những trải nghiệm độc đáo tại Buôn Ma Thuột. Tôi chắc chắn sẽ quay lại lần nữa!

The hotel has been for a long time, so it will not be as good as new hotels, but the receptionists are friendly, the hotel is clean. Car rental is 3 hours in the morning but no extra charge