Hotel Certosa di Maggiano

What an incredible experience! This hotel is very special - drop dead gorgeous architecture, thoughtful & artistic decor throughout, beautiful grounds. The suite was large enough for our family of four, and the views out to the vineyard & surrounding towns was breathtaking. The staff are incredible, the restaurant is high end and the breakfast is just fabulous. A very unique and luxurious experience. We can’t wait to come back!

We booked 4 months in advance and prepaid for a deluxe room; their website says, "The ample space overlooking gardens and olive groves perfectly combine comfort and design with a beautiful landscape" - we got a room above the street (the cars passed UNDER the room), and the other side was the "view" on the parking lot and the electricity distributor. After we complained, they said the hotel was full, and we were offered that we could switch to the room next door the next day. But the room next door did not really have a better view (street and wall), which we could judge from the outside. We also realized very quickly this hotel was anything but a 4-star hotel: - Room was DIRTY: dusty, the shower had stains, dead insects hanging on walls, there were hairs on the bathroom floor, and even worse, brown stains on towels and bed sheets. - Paint was peeling off walls, furniture very outdated, TV was hanging crooked on the wall. - Rotten fruits on the table. - Pool was not cleaned (full of dead insects!) with yellow stains; just gross. - We asked at the time of booking for a second duvet (which was confirmed) - it was missing, so I asked again; they just put the blank duvet without the cover, with BLOOD STAINS, on the bed. - Super unfriendly. When we asked them to call us a taxi that night (after we made our complaint), all we got back was a very snippy: Oh, it's YOU again! We stayed for the night as it was too late to get another hotel, but it was a horrible experience and nearly ruined our Tuscany trip. We asked for a refund for the other 3 nights straight away, but they refused and gave us not even a partial refund (as we didn't eat breakfast or use the facilities.) We now have to take legal action to get our money back since this is clearly fraud (description matches NOT the reality at all). And reading the other reviews now, we are probably not the only one (happens often that someone books a certain room, prepaid, and then doesn't get it!)

Beautiful property with exceptional service! Before we even arrived they went out of their way to ensure our visit was perfect, and upon arrival they couldn’t do enough for our family! Perfect location to explore Tuscany from. Cant’t wait to visit again.

This hotel is beautiful and has a rustic elegance. The service during our stay was on par with the two five star hotels we stayed at on our trip. The grounds are beautiful and the pool and courtyard take you back in time. Even my mother in law loved it. Thank you Michele and team for going above and beyond to make our family trip amazing. Try and stay at least three nights as it took us a day to go down a notch and relax. The bartenders are true mixologists and use fresh juices and ingredients. Hope to be back soon and maybe play bocce.

We stayed here for 2 nights to celebrate by birthday. The staff of the hotel is really friendly and helpful. Right from helping us with the luggage out of the cars. They upgraded our room to a suite which was a really nice room. The rooms are so cute and well furnished. The dinner at the restaurant was also really nice. The breakfast room is very cute and the selection is great. Overall I recommend anyone to book this hotel while visiting Siena. It’s just 10 mins away from the Siena parking lot. We will definitely come back here. Thank you so much to the staff and management of this hotel. We are really grateful and happy with your service. You made my birthday special, and gave me the perfect start to the next year. Thank you!!!!

Historic property that is very old world . Super friendly staff. Food was very good! Love the chapel next door.

Me and my girlfriend stayed at this cool hotel in Siena, Tuscany, and it was awesome! The people working there were super nice and made us feel at home. The food was really, really good – like, seriously tasty. The whole place had a cozy vibe, and being in Siena was like stepping into a fairy tale. We loved it so much and can't wait to go back. Totally recommend it!

This is an unforgettable escape to a quiet hotel setting in the gorgeous relaxing grounds of a converted monastery. There is everything to keep a family happy- extensive meadow for our small grandchild to run around, a tennis court and full size swimming pool with plenty of recliners beds, and sun umbrellas. The delicious buffet breakfast is on an outdoor patio with postcard views of the Tuscan countryside. Inner courtyards transport you to monastic times, with the occasional tolling of bells reminders of quiet contemplation. Three things stand out about this hotel, the incredibly friendly and welcoming staff, the peace and tranquility of the setting, and the well appointed bedroom suites.

Hard to find words that do justice to this extraordinary retreat, its caring and professional staff, beautiful grounds and remarkable restaurant. Our stay was flawless. If you are seeking a true Italian experience well located for many day trips in the area, this place is it.