We usually stay at this hotel when we pass through the area. There is typically an Indian couple (I assume the owners) there who are friendly, warm and hospitable. When I see that couple, the place is clean, inviting, and there is a plentiful hot breakfast.
This last trip, I did not see that couple around and there was a noticeable change in service.
The most noticeable was that of the hotel staff in the green shirts. They ate most of the breakfast before we even got down (around 8am).
In most hotels I have stayed in, staff usually eats once breakfast ends for the guests. I thought it was pretty rude that they took over the breakfast space so early and ate everything.
It kinda sucks when you pay for/come to expect a certain level of service from an establishment and don’t get what you pay for.