The Landmark Hotel Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We sincerely apologize that the cleanliness of the bathroom did not meet your expectations. Finding hair and used tissue is unacceptable, and we have shared your comments with our Housekeeping team for immediate improvement. We also appreciate your feedback regarding the noise from the hallway and neighboring rooms.We are, however, delighted to know that you were pleased with the room, room service, and our check-in and check-out experience. Thank you for your valuable feedback, and we hope to welcome you back for an even better stay in the future.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind review and for choosing Landmark Hotel during your first visit to Johor.We are delighted to hear that you had a pleasant stay and that we could be part of your enjoyable experience in Batu Pahat. Your support means a lot to us.We look forward to welcoming you back on your next visit to Johor.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback.We are pleased to hear that you found our staff friendly and helpful, and that the room was neat and clean. Your kind words are greatly appreciated.We sincerely apologize for the inconvenience caused by the weak Wi-Fi, limited TV channels, and the musty smell in the room. Your feedback has been shared with the relevant teams as we continue to improve our facilities and guest experience.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind review and for staying with us.We are glad to hear that you found our hotel clean, easy to locate, and convenient for getting around the town. It is also great to know that the parking availability added to your overall convenience during your stay.We truly appreciate your feedback and look forward to welcoming you again in the future.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you so much for your wonderful review and for choosing to stay with us.We are delighted to hear that you had a comfortable stay and enjoyed a good night's sleep. It is great to know that you appreciated the cleanliness of the room, the in-room amenities, convenient location, and the friendliness of our reception team. We are also glad you enjoyed the special discount at Landmark Café/Restaurant.We truly appreciate your feedback regarding the hallway noise. Your comments are valuable to us, and we will continue working towards improving our guests’ comfort and overall experience.We look forward to welcoming you again for another pleasant stay.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind review and for choosing to stay with us.We are delighted to hear that you enjoyed our spacious and clean room, convenient location, and private parking facilities. Your positive feedback means a lot to us and motivates our team to continue providing a comfortable stay experience.We look forward to welcoming you back again soon.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind feedback.We are delighted to hear that you enjoyed our convenient location and appreciated the cleanliness of our rooms. Your support means a lot to us, and we look forward to welcoming you back to Landmark Hotel again soon.Warm regards,Landmark Hotel Team

Response from Property: Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the clean rooms, friendly staff, and our restaurant offerings without a price increase during CNY.Your kind words mean a lot to our team, and we look forward to welcoming you back again soon! 😊

Response from Property: Thank you for your kind feedback. We’re glad you enjoyed the spacious and clean triple room during your stay.

Response from Property: Thank you very much for your detailed and kind review! We’re delighted to hear that you had a pleasant and relaxing stay with us.It’s wonderful to know that you found the room clean, comfortable, and well-maintained, and that our team was able to provide friendly and efficient service throughout your check-in and check-out experience. We’re also glad our convenient location added to the comfort of your trip.Your recognition of the value and overall atmosphere truly means a lot to us. We sincerely appreciate your support and look forward to welcoming you back to The Landmark Hotel on your next visit! 😊

Response from Property: Thank you for your feedback and for highlighting the comfort and cleanliness of our rooms, as well as our service and location — we truly appreciate it.We sincerely apologize for the noise disturbance you experienced during the early morning, which affected your rest. Please be assured that your comments regarding soundproofing and guest noise have been noted. We will remind our team to conduct closer monitoring and encourage guests to be mindful of noise levels to ensure a more peaceful stay for everyone.Thank you for bringing this to our attention, and we hope to welcome you back for a quieter and more enjoyable stay in the future.