Hotel Mi Bencoolen Reviews

Response from Property: Dear Sir/Mdm,Thank you very much for taking the time to share your feedback. We’re delighted to hear that you found our location so convenient, with easy access to the metro, nearby attractions within walking distance, and plenty of dining options around the hotel.It’s great to know that our surroundings, cleanliness, amenities, and service contributed positively to your stay. Your kind comments are truly appreciated by our team.We hope to have the pleasure of welcoming you back again in the future.Warm regards,Ryan TanFront Office Manager

Response from Property: Dear Valued Guest,Hotel Mi Bencoolen thanks you for your wonderful review!We are delighted to hear that you found our location extremely convenient, especially with the subway exit just steps away. After a late arrival, having an easy and direct journey to the hotel can make all the difference, so we are glad your trip from the airport went smoothly. It is also great to know you enjoyed exploring the nearby museums and shopping malls during your short stay.We are pleased that you appreciated the room upgrade. While space can be a little compact for a family of three, we truly appreciate your understanding, especially for a one-night layover. Most importantly, we are happy to hear that you had a great night’s sleep and found our service to be good.Thank you again for choosing to stay with us in Singapore. We hope to welcome you back for a longer visit next time!Sincere Regards,PhilomenaExecutive Assistant Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re delighted to hear that you found the room clean, enjoyed the good natural sunlight and appreciated our convenient location. It’s especially rewarding to know that the room met your expectations and matched the photos shown online, as we always strive to present our property accurately and maintain high standards of cleanliness.Your kind comments are a great encouragement to our team. We truly appreciate your support and look forward to welcoming you back again in the future.Warmest Regards, Leonard Toh | Assistant Manager

Response from Property: Dear Sir/Mdm,Thank you for taking the time to share such a detailed review. We’re delighted to hear that you enjoyed our central location and found it convenient for exploring nearby attractions, dining options, and public transport. It’s great to know the triple room met your needs and that you felt it was well-equipped and good value for Singapore. We appreciate your feedback regarding the soundproofing and will certainly take it into consideration as we continue to improve our guest experience. Thank you again for staying with us, and we hope to have the pleasure of welcoming you back in the future.Warmest Regards,Had Firdaus | Assistant Manager

Response from Property: Dear Feilaifeiqudedagongmeinv,Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re glad to hear that you found our location convenient and we truly appreciate your loyalty as a returning guest.However, we are very sorry to learn about the noise issues you experienced during your stay. We sincerely apologize for the inconvenience caused by the room being near the elevator and the lack of soundproofing which affected your rest. We understand how important a quiet environment is and we regret that this impacted your experience.Your feedback is extremely valuable and we will share it with our management team to review room assignments and explore ways to improve noise insulation for future guests. We hope you might reconsider staying with us in the future so we can provide a more restful and comfortable experience.Warmest Regards, Leonard Toh | Assistant Manager

Response from Property: Dear Sir/Mdm,Thank you very much for taking the time to share your detailed feedback. We’re pleased to hear that you were satisfied with our service and cleanliness, and that our front desk team was able to assist you in Chinese and arrange a room upgrade for your stay.We also appreciate your honest comments regarding the facilities and soundproofing. Your feedback is very valuable to us and helps us identify areas where we can continue to improve. We’re glad that the convenient transportation, nearby breakfast options, food centres, and direct MRT access from the airport added to the overall comfort of your stay.Thank you again for choosing our hotel. We hope to have the opportunity to welcome you back in the future.Warm regards,Ryan TanFront Office Manager

Response from Property: Dear Cystiny,Thank you for sharing your feedback with us. We’re glad to hear that you appreciated the cleanliness of the room, the complete facilities, and especially our convenient location with easy access to public transportation.We also appreciate your comments regarding the room size and sound insulation. Your feedback is valuable to us, and we will certainly take it into consideration as we continue to look for ways to improve our guests’ comfort.We hope to have the opportunity to welcome you again in the future and provide you with an even better stay.Kind regards,Ryan TanFront Office Manager

Response from Property: Dear YVESYEOH, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re delighted to hear that you appreciated our convenient parking, the close proximity to the MRT station and the nearby food options. It’s great to know that our location made it easy for you to explore popular attractions like Chinatown, Marina Bay Sands and Sentosa. We truly appreciate your recommendation and we look forward to welcoming you back on your next visit.Warmest Regards, Leonard Toh | Assistant Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re pleased to hear that you found our location convenient and our pricing reasonable, especially by local standards. It’s great to know that transportation and dining options around the hotel made your stay more comfortable.We appreciate your overall positive assessment and we are glad you felt the hotel offers good value for money. We hope to have the pleasure of welcoming you again on your next visit.Warmest Regards,Leonard Toh | Assistant Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re delighted to hear that you found the room spacious, comfortable and that our team made a positive impression with their kindness and friendliness. Providing attentive service is very important to us and your feedback is a wonderful encouragement for our staff. We’re also glad you appreciated the availability of free filtered water, as we aim to offer thoughtful amenities that make our guests’ stays more convenient and enjoyable.It was a pleasure having you with us and we truly appreciate your kind words. We hope to welcome you back again in the near future for another comfortable and relaxing stay.Warmest Regards,Leonard Toh | Assistant Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re delighted to know that you enjoyed our convenient location with public transportation just steps away, as well as nearby supermarkets and restaurants. It’s also wonderful to hear that you found our staff warm and helpful throughout your stay.We appreciate your understanding regarding the room size, especially given our central location. We sincerely apologize for the noise you experienced on your first day and we’re glad our front desk team was able to quickly assist by moving you to a quieter, more comfortable room.Thank you again for your kind feedback. We truly hope to have the pleasure of welcoming you back for another pleasant stay in the future.Warmest Regards,Leonard Toh | Assistant Manager

Response from Property: Dear Sir/Madam, Thank you for taking the time to share your feedback regarding your recent stay with us at Hotel Mi Bencoolen!We’re glad to hear that you were satisfied with our location and found it extremely convenient. Being just a few steps away from the metro station and offering easy access to transportation is something many of our guests truly appreciate. We’re also pleased to know that you found the room clean and hygienic and that the overall stay met your basic needs.At the same time, we understand your comments regarding the room size, the lack of a wardrobe and the limited space in the bathroom especially for a Triple room. We appreciate your honest feedback, as it helps us better manage guest expectations and identify areas where we can improve comfort and functionality.Thank you for recognizing the value for money of your stay. We’re happy that, when compared with the room rate, you found the hotel to be cost-effective and convenient. We hope to have the opportunity to welcome you again in the future and provide you with another pleasant stay.Warmest Regards, Leonard Toh | Assistant Manager

Response from Property: Dear Sir/Mdm,Thank you very much for taking the time to share your kind feedback following your stay with us.We are delighted to learn that you appreciated our strategic location, amenities, cleanliness, surroundings, and the quality of service provided by our team. Your encouraging comments are truly appreciated and serve as great motivation for us to continue delivering excellent experiences to our guests.We would be honored to welcome you back again should your travels bring you to Singapore in the future. Thank you once again for choosing to stay with us.Best regards,Ryan TanFront Office Manager