Upon arrival, the receptionist, who checked me in, did not greet me and appeared unfriendly. Initially, I was placed in a fully smoking room with a strong odor. However, the key card folder indicated that guests who smoke in the room will be charged $200. I requested that they relocate me, but no apologies were.
The second room was significantly better. However, the facilities provided were inadequate.Only one bottle of water and one towel were available, which were not mentioned on the website. The shower bottle was empty from the beginning until I left. Additionally, a dirty towel was left in the room.
Despite being a renovated hotel, there were some oddities, such as the presence of noise from other rooms.
If you have requested something or reported an issue, they will not contact you unless you initiate a call.
At least, breakfast is satisfactory, and the food and beverage staff are more friendly than those working in the front office.