Guest Reviews of Hilton Garden Inn Singapore Serangoon
8.6/10
Very good
642 review
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Verified reviews
Location8.4
Amenities8.4
Service8.7
Cleanliness8.9
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All reviews(642)
Positive reviews(608)
Reviews with photos/video(142)
Easy to get around(83)
Close to metro(50)
Clean pool(31)
Great swimming pool(31)
Convenient for shopping(24)
Perfect for business trips(10)
Has facilities for children(6)
Family activities available(6)
Negative reviews(34)
Anonymous User
Twin Room
Stayed in Dec 2025
Business traveler
10 review
8.0/10
Very good
Posted on Jan 15, 2026
Welcoming stay and good location, location was great and near food and Mustafa shopping centre.
Garry_Ong
Twin Room
Stayed in Nov 2025
Family
3 review
10/10
Outstanding
Posted on Dec 29, 2025
the room is clean and space. ambient is great too.
manage to get early check in as well. thank you so much.
the hotel surround by a lot nice indian food as well.
Guest User
King Room With Sofa Bed
Stayed in Nov 2025
Family
2 review
10/10
Outstanding
Posted on Jan 20, 2026
We had a wonderful stay at the Hilton Garden Inn Serangoon. We stayed over Christmas and we loved the holiday touches that the hotel had. The service was wonderful. They offered my daughters candy canes and hats on Christmas Day. The staff were delightful and we felt very welcomed. The breakfast was delicious and offered a good variety of Western and Asian dishes. We loved being close to the MRT and being able to access different parts of town conveniently. We were within walking distance to a Hawker Center which is where we ate most of our meals. The gym was nice, clean, and well equipped.
Syeexxi
King Room
Stayed in Nov 2025
Couple
9 review
8.5/10
Very good
Posted on Jan 1, 2026
Went for staycation for Eve. Location is very good, and the room facing the fireworks 🎆
Jowen Goh
King Room
Stayed in Oct 2025
Solo traveler
64 review
10/10
Outstanding
Posted on Nov 24, 2025
Easy breezy check in with friendly helpful staff. Room is clean and comfortable, walking distance to many eating places and very happy indeed with this stay.
En_eddy
Deluxe King Room
Stayed in Jun 2025
Business traveler
93 review
9.5/10
Amazing
Posted on Jul 26, 2025
Hotel is good and room is big. Just you need to consider the area. Near the Indian temple and in he morning will hearing the prayer sound if you facing the direction.
Jingtong_67859
Deluxe King Room With City View
Stayed in Dec 2025
Business traveler
21 review
4.0/10
Posted on Jan 20, 2026
The air conditioning in the room couldn't be turned off, and the windows couldn't be opened. After three nights, I caught a cold and developed a cough. I even heard the person next door start coughing violently on the second day. It was quite uncomfortable, so I bought some cold medicine at the 7-Eleven downstairs. I had originally booked a flight to Kuala Lumpur, but I canceled it and changed it to a flight back home.
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Guest User
Deluxe Twin Room
Stayed in Dec 2025
Family
6 review
10/10
Outstanding
Posted on Jan 14, 2026
Great stay! Clean, comfortable rooms and very friendly, helpful staff. The location was convenient, and everything was well maintained. I would definitely stay here again and highly recommend it.
Response from Property: Dear Guest, Thank you for your wonderful feedback. We are thrilled that you enjoyed your stay with us. We are glad that our convenient location, the cleanliness of our hotel and Brighthearted Hospitality made your stay pleasant. We appreciate your kind words and look forward to welcoming you back for another great stay soon!Best Regards, Hilton Garden Inn Singapore Serangoon
Selembrasan
Deluxe King Room With City View
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Oct 12, 2025
Excellent
Torch 2024
King Accessible Room
Stayed in Mar 2025
Business traveler
50 review
10/10
Outstanding
Posted on May 1, 2025
Value for money, hard to get a Hilton Hotel at such a reasonable price.breakfast was the highlight!!
Response from Property: Dear Guest,Thank you so much for staying with us! It was a pleasure having you and we are happy to see your 5* rating. We look forward to seeing you again in the near future!Kind Regards,Hilton Garden Inn Singapore Serangoon
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Business traveler
18 review
10/10
Outstanding
Posted on Apr 15, 2025
A warm and welcoming layover hotel.
Very professional and late flight 3am arrival and 11 am departure also saw the hotel kindly, waive my deposit at my convenience. I appreciate their compassion, the efficiency of the night staff and hotel engineer who even fixed my tv at 3am. Thank you for the short but very memorable stay. Highly professional hotel well suited for sensible business travellers. Lots of amenities around and is convenient for all short stay international guests. A 20 minute quick drive through the highway to Singapore airport. Thank you kindly and look forward to a short stay there again when the opportunity arises.
With the greatest appreciation
Response from Property: Dear Guest, Thank you for taking a moment to share your feedback and we are heartened to know that you had a delightful stay and that our team made you feel welcomed. We were pleased to have you stay with us and we look forward to seeing you again in the near future! Sincerely,Hilton Garden Inn Singapore Serangoon
Anonymous User
King Room
Stayed in Sep 2025
Other
21 review
7.5/10
Posted on Oct 2, 2025
Location is ok, but located directly beside Indian temple. Was awoken by the loud bells sounds and chanting early in the morning, so if you are a morning traveller I think is ok otherwise your sleep will be greatly disturbed.
Response from Property: Dear Guest, Thank you for taking a moment to share your feedback with us. We are glad that you enjoyed your overall stay with us. We empathize with your situation. We would like to suggest that for future stays, please do not hesitate to approach our front desk or any team member if you encounter any issues. We hope to welcome you back for an even better and brighter stay in the future!Best Regards,Hilton Garden Inn Singapore Serangoon
David Van Den Dries
Twin Room
Stayed in Nov 2025
Couple
1 review
10/10
Outstanding
Posted on Dec 3, 2025
The hotel was excellent. Check-in went very smoothly. Beds very comfortable.
Mike@0911
King Room
Stayed in Mar 2025
Business traveler
85 review
8.5/10
Very good
Posted on Jun 11, 2025
Nice place for Indians and food near by amazing. Room also quite good.
Guest User
King Room
Stayed in Jul 2025
Business traveler
2 review
6.0/10
Posted on Nov 17, 2025
Lots of ants near the bed table. Very informally and scary. Cleanliness needs to improve definitely. Will not stay again.