Hotel Boss Reviews

Response from Property: Dear Guest User,Thank you for taking the time to share your feedback and for choosing to stay with us.We are delighted to hear that you had a great stay and enjoyed our convenient location near Kampong Glam, as well as the easy access to the MRT and nearby bus stops. It is also wonderful to know that you were comfortable with the room air-conditioning and appreciated the overall service provided by our team.Your kind feedback regarding our surroundings and service is truly appreciated, and we are glad you had an enjoyable experience with us.We look forward to welcoming you back again in the future.Kind regards,Hidayah (Ms)Hotel Boss Team

Response from Property: Dear Guest,Thank you for taking the time to share your feedback with us.We are sorry to learn that your experience did not meet your expectations, particularly regarding the availability of in-room amenities and service assistance. We understand the importance of having convenient facilities, especially for business travellers preparing for meetings, and we regret any inconvenience caused.We appreciate your comments regarding the ironing facilities and have taken note of your feedback as we continue to review ways to better support our guests’ needs. While we strive to provide efficient and comfortable stays for all guests, we understand that individual expectations may vary.We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Ahmed Bhikha,Thank you for your outstanding review and perfect rating following your stay at Hotel Boss.We are truly delighted to know that you had an excellent stay with us and appreciated the friendly service provided by our reception team. Your kind words mean a great deal to us and serve as wonderful encouragement for our team.Thank you once again for your kind support. We look forward to welcoming you back to Hotel Boss on your next visit to Singapore.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Eagle1103,Thank you for your outstanding review and perfect rating following your stay at Hotel Boss.We are delighted to know that you had a great stay with us. It is wonderful to hear that you found your room clean and comfortable, and that our friendly and accommodating team helped make your stay an enjoyable one.We are also pleased that you enjoyed our swimming pool and appreciated our convenient location, with easy access to MRT stations and many of Singapore's popular attractions.Thank you for your kind recommendation. We truly appreciate your support and look forward to welcoming you back to Hotel Boss on your next visit to Singapore.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Guest,Thank you for your perfect 10/10 rating and for sharing your positive feedback.We are delighted to know that you enjoyed our excellent location and the convenience of being within walking distance to Bugis Junction and nearby MRT stations. Our central location allows guests to easily explore Singapore’s attractions, shopping areas, and dining options.We truly appreciate your recommendation and look forward to welcoming you and your family back to Hotel Boss for another enjoyable stay.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Jun Wei Soh,Thank you for your perfect 10/10 rating and for sharing your wonderful feedback.We are delighted to know that you had an enjoyable 3D2N stay with us and appreciated our convenient location, with easy access to Lavender MRT station, nearby dining options, and popular sightseeing areas such as Haji Lane.It is wonderful to hear that you enjoyed the variety of food choices around the hotel and found our location ideal for exploring Singapore. Your kind words are greatly appreciated and serve as a great encouragement to our team.We look forward to welcoming you back to Hotel Boss for another memorable stay in the future.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Guest,Thank you for your outstanding review and perfect rating following your stay at Hotel Boss.We are delighted to know that you enjoyed our convenient location, found your room spotless, and appreciated the nearby dining options and 24-hour convenience store.It is especially heartwarming to hear your kind words about Alvin Lee. We will be sure to share your compliments with him, as they will certainly serve as great encouragement. We are pleased that his efficient service and thoughtful recommendation of a Singapore map helped make your stay even more enjoyable.Thank you once again for your kind support. We look forward to welcoming you back to Hotel Boss on your next visit to Singapore.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Guest,Thank you for your perfect 10/10 rating and for sharing your wonderful feedback.We are delighted to know that you had an excellent stay with us and enjoyed the fantastic view of the fireworks from your room. It is also wonderful to hear that you appreciated the peaceful environment on your floor and had a comfortable experience.Your kind words are greatly appreciated and will continue to motivate our team to provide memorable stays for our guests.We look forward to welcoming you back to Hotel Boss for another enjoyable experience.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Guest,Thank you for taking the time to share your wonderful feedback following your recent stay at Hotel Boss.We are delighted to know that you had a great stay and that you found our service to be top-notch. Your kind words are truly encouraging and will be shared with our team.We also appreciate your comments regarding the room size. To ensure transparency, the size of each room category is stated on our major booking platforms so that guests can make an informed choice before their arrival. We are pleased to know that you are considering one of our larger room categories for your next visit.Thank you once again for your valuable feedback. We truly appreciate your support and look forward to welcoming you and your mum back to Hotel Boss for another enjoyable stay.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Guest,Thank you for sharing your feedback and for giving us a good rating.We are pleased to know that you enjoyed our convenient location. We appreciate your comments regarding the dining options and the bathroom locker, and we apologise for the inconvenience caused during your stay. Your feedback has been shared with the relevant teams for their attention and follow-up to ensure improvements are made.We value your feedback as it helps us enhance our services and facilities. We hope to have the opportunity to welcome you back to Hotel Boss and provide you with a more enjoyable experience.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are delighted to know that you enjoyed our convenient location near Lavender MRT Station and found good value in your stay. We are also pleased that you appreciated the nearby dining options, the spacious Family Room with Balcony, our efficient check-out process, and the availability of our luggage storage service.We are sorry to learn that you experienced some noise from the corridor during the morning. We understand the importance of a peaceful environment and have shared your feedback with the relevant team as a reminder to monitor noise levels in the guest corridors whenever possible.Thank you once again for choosing Hotel Boss. We truly appreciate your valuable feedback and look forward to welcoming you back on your next visit to Singapore.Sincerely,Hidayah | Hotel Boss Team

Response from Property: Dear Anonymous User,Thank you for taking the time to share your feedback.We are sorry to hear that your arrival experience and aspects of your stay did not fully meet your expectations, particularly regarding the check-in process and noise disturbance. Please accept our sincere apologies for any inconvenience caused.We also note your comment regarding bottled water. In line with our sustainability efforts, we do not provide bottled water in the rooms. Instead, each room is equipped with a filtered water system. Should assistance be required, our team is always available to guide guests on its usage. Alternatively, a water dispenser and ice machine are available on Level 4 for guests’ convenience.Your feedback is valuable to us and has been shared with the relevant teams for review as we continue to improve our guest experience.We hope to have the opportunity to welcome you back again for a more comfortable stay in the future.Kind regards,Hidayah (Ms)Hotel Boss Team

Response from Property: Dear Yash Hemant Mayekar,Thank you for taking the time to share your feedback following your recent stay with us.We are glad to hear that you found the rooms comfortable and appreciated the value and affordability, especially for travellers and backpackers. Your comments regarding room size are also noted, and we understand that space expectations can vary depending on the length and purpose of stay.Your feedback is valuable to us and will be taken into consideration as we continue to improve our guest experience.We hope to have the opportunity to welcome you back again in the future.Sincerely,Hidayah (Ms)Hotel Boss Team

Response from Property: Dear Hafiz Sheikh Nouman,Thank you for taking the time to share your wonderful feedback following your recent stay with us.We are truly delighted to know that you had an outstanding experience and appreciated our clean rooms, friendly service, convenient location, and easy access to public transport. It is especially rewarding to hear that you found your stay comfortable and enjoyable.Your kind words mean a great deal to our team and will certainly be shared with everyone, as it serves as great motivation for us to continue delivering quality service to all our guests.Thank you once again for your support and for choosing to stay with Hotel Boss Singapore. We look forward to welcoming you back in the future.Kind regards,Hidayah (Ms.)Hotel Boss Team