Guest Reviews of ibis budget Singapore Mount Faber
8.4/10
Very good
367 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.5
Amenities7.8
Service8.6
Cleanliness8.9
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All reviews(367)
Positive reviews(344)
Reviews with photos/video(79)
Clean and tidy(75)
Small room size(35)
Great value for money(30)
Convenient location(28)
Friendly front desk staff(20)
Close to metro(16)
Convenient public transportation(8)
Luggage delivery service(5)
Negative reviews(23)
Ploy&Pig
Superior Room 1 Double bed
Stayed in Apr 2026
Couple
8 reviews
9.0/10
Great
Posted on May 8, 2026
The accommodation is good and clean. The staff are polite. The bathroom is excellent and has a bidet.
Guest User
Theme Deluxe Double Room
Stayed in Apr 2026
Family
12 reviews
7.5/10
Posted on May 4, 2026
The room si clean and decent, but a bit small especially the bathroom.
The location is excellent, very near to vivo city and train station as well. walking distance to bus stop.
Can go to universal studios via train, bus or grab.
Response from Property: Dear Guest,Thank you for sharing your feedback with us. We are pleased to hear that you found the room clean and comfortable, and that you enjoyed our convenient location.Our hotel is well situated near VivoCity, public transport options, and within easy access to Universal Studios Singapore and Sentosa Island, making it convenient for guests to explore the area by train, bus, or private transport.We also appreciate your comments regarding the room and bathroom size. As with many hotels in Singapore’s urban environment, rooms are designed to provide a comfortable and practical stay within a compact city setting.Thank you once again for your review, and we hope to welcome you back again in the future.Warm regards,JanetGuest Experience Executive
Desmond solo travel
Superior Room 1 Double bed
Stayed in Mar 2026
Traveling with friends
15 reviews
9.0/10
Great
Posted on Apr 12, 2026
The location is consider good if u wanted to visit Sentosa, Mount Faber, Vivocity. The room is clean the space is a bit tight but it's a budget hotel. The check in process is digital. So u can use email link to complete ur check in and then the access card is not a physical card. You will need to download an app and u can get ur digital card to unlocked the door. But if u didn't complete the online register at the email link you need to provide physical passport or ID for registration. Overall is a good stay but the sound proof is quite bad. Can hear someone taking at the corridor and the trolley wheels passing at the street.
Response from Property: Dear Desmond,Thank you for your detailed review and for sharing your experience with us. We are glad to hear that you enjoyed our convenient location near Sentosa, Mount Faber, and VivoCity, and that you found the room clean and the overall stay pleasant.As a budget hotel, our rooms are designed to be compact while providing essential amenities, and we appreciate your understanding on this. We are also happy to know that you found the digital check-in process and mobile key system useful, though we understand it may require a few extra steps if pre-registration is not completed.We regret that the soundproofing did not meet your expectations. Your feedback is important to us, and we will continue looking into ways to improve the guest experience where possible.Thank you once again for staying with us, and we hope to welcome you back in the future.Warm regards,JanetGuest Experience Executive
Xiaocaochangchengledashu
Superior Room 1 Double bed
Stayed in Mar 2026
Solo traveler
33 reviews
9.0/10
Great
Posted on Apr 22, 2026
Excellent service and convenient location. The hotel was clean and tidy.
Original textTranslated by Google
Response from Property: Dear Xiaocaochangchengledashu,Thank you for your excellent feedback regarding our attentive service and convenient transportation options. We are delighted to hear that you found our facilities clean and tidy, as we strive to maintain high standards for our guests. It is our pleasure hosting you and we look forward to welcoming you again.Warm regards,JanetGuest Experience Executive
Anonymous User
Superior Room 1 Double bed
Stayed in Jan 2026
Traveling with friends
8 reviews
7.5/10
Posted on Feb 25, 2026
Ugh, I forgot to take photos, so I'll use some random ones instead. First off, I chose this place because it's super close to Universal Studios, and I figured a chain hotel wouldn't be too bad. But the price wasn't exactly cheap – I paid over 480 for a queen room. I know hotels in Singapore are pricey, so this was within my expected budget; I'd already come to terms with the cost. The front desk staff were all really nice. However, my heart sank when I opened the door. The room was tiny, and they don't provide slippers, toothbrushes, or cups, citing environmental reasons... though if you ask the front desk for a toothbrush, they'll give you one. For cleanliness, I'd give it a 3.5 out of 5 – not terrible, but not outstanding either. It's a small room but has all the essentials, though you definitely can't fit two suitcases in there; it felt really cramped. On the bright side, the soundproofing seemed pretty good. I'm not sure if there were no other guests or if everyone was just incredibly considerate, but I didn't hear any noise. Plus, I was so exhausted from sleeping at the airport the night before that I slept like a log. It was the best night's sleep of my entire trip, and I was genuinely shocked that I slept best in the smallest room... Oh, and the shower gel and shampoo are all-in-one, so if you're particular, you might want to bring your own.
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Response from Property: Dear Guest,Thank you for your comprehensive review. We regret that your stay was not to expectations despite enjoying our convenient location and the best sleep of your entire trip. Room sizes in our location tend to be smaller compared to suburban or resort areas, a common characteristic in major cities. Our pricing reflects not only our central location but also global economic factors impacting the hospitality industry. While hotel rates may seem high, they are very competitively priced in our market segment. In support of sustainability, amenities such as dental kits are provided upon request. We hope the overall service and convenience balanced your experience.Warm regards,JanetGuest Experience Executive
Anonymous User
Theme Deluxe Double Room
Stayed in Dec 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Feb 21, 2026
Overall service was good as the girl at counter was helpful with my queries. Location wise is also very convenient. Cleanliness is good too.
Response from Property: Dear Valued Guest,Thank you for your exceptional feedback regarding your recent stay at ibis budget Singapore Mount Faber. We are delighted to hear that you found our staff helpful, our location convenient, and our cleanliness satisfactory. It is our aim to provide excellent service and a comfortable environment for all our guests. We hope to welcome you back for another exceptional stay.Warm regards,JanetGuest Experience Executive
Guest User
Theme Deluxe Double Room
Stayed in Mar 2026
Solo traveler
26 reviews
6.5/10
Posted on Apr 26, 2026
Had to add on an extra night. Nothing special
Response from Property: Dear Guest,Thank you for your feedback. We would like to share that we are a budget hotel, focused on providing essential amenities for a practical and comfortable stay. While we may not offer the features of higher-tier properties, we aim to deliver good value at an affordable price point.We understand that expectations can vary, and we appreciate your understanding that our offerings are aligned with our budget concept. Your comments are valuable and will help us continue improving within our scope. We hope to have the opportunity to welcome you again.Warm regards,JanetGuest Experience Executive
Lilyo
Standard Twin Room Without Window
Stayed in Dec 2025
Family
20 reviews
8.0/10
Very good
Posted on Feb 2, 2026
The price is fair and acceptable, but for those heading to Sentosa, this hotel isn't within walking distance; you'll need to take three bus stops. The hotel facilities are small, which is typical for Singaporean hotels. The bathroom is a bit inconvenient because water gets everywhere when you shower. Frankly, if the price were under 400, this hotel would offer great value for money. However, if it's over 500, it feels just average. The hotel doesn't provide enough bottled water, which is a real inconvenience for guests.
Original textTranslated by Google
Response from Property: Dear Guest,We appreciate you taking the time to share your experience. It is good to know that you found the stay reasonably priced and of value. There are shuttle bus options available to Sentosa, and our colleagues will be happy to share the details and assist with directions. Our bathroom design is intended to be practical and space efficient. In line with our sustainability approach, bottled water is replaced with a water dispenser available at the lobby. Thank you for your feedback, and we hope to welcome you again.Warm Regards,RolandGuest Experience Executive
Mr. Loke
Standard Twin Room Without Window
Stayed in Nov 2025
Family
2 reviews
10/10
Outstanding
Posted on Dec 29, 2025
the location hotel ibis budget singapore mount faber near harbourfront shopping center, bus express station center from Malaysia to SG, vivo city shopping center, harbourfront cable car tower 2 only just walk 5-10 minute from hotel ibis mount faber to sentosa (universal studio just walk about 25 minute)
Response from Property: Dear Mr. Loke,Thank you for highlighting our convenient location, with close proximity to public transport , nearby shopping malls and tourist attractions such as Sentosa and Universal Studios! We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm regards,JanetGuest Experience Executive
Guest User
Superior Room 1 Double bed
Stayed in Nov 2025
Solo traveler
2 reviews
10/10
Outstanding
Posted on Jan 3, 2026
The hotel provides a comfortable and pleasant stay with clean, well-maintained rooms and friendly staff who are always willing to assist. The check-in and check-out processes were smooth and efficient. The location is convenient, with easy access to transportation, nearby restaurants, and key attractions, making it suitable for both business and transit stays. The room amenities are adequate and well prepared, ensuring a restful night. Overall, the hotel offers good value for money and meets expectations for a short stay. I would consider staying here again and would recommend it to others looking for a convenient and comfortable accommodation.
Response from Property: Dear Guest,Thank you very much for sharing such a detailed and positive review. We are delighted to hear that you enjoyed your stay, from our clean and well-maintained rooms to the friendly service provided by our team. We are pleased that you found the check-in and check-out processes smooth and efficient, and that our convenient location allowed easy access to transportation, restaurants, and key attractions. It is wonderful to know that our room amenities contributed to a restful night. We look forward to welcoming you back for another great stay in the future!Warm Regards,RolandGuest Experience Executive
Pattpuri
Superior Room 1 Double bed
Stayed in Dec 2025
Traveling with friends
8 reviews
9.5/10
Amazing
Posted on Mar 7, 2026
Happy okay clean and good im like im love good job okayyyyyyy
Response from Property: Dear Pattpuri,We are thrilled to receive your strong recommendation, with our convenient location with close proximity to shopping malls and tourist attractions and affordable room rates being highlights of your stay. As one of the most densely populated cities in the world, land is scarce here and hence, most budget accommodation properties do not offer large rooms. Nevertheless, our rooms have been carefully designed to balance comfort and affordability.We hope you had a great time touring Singapore and look forward to welcoming you back soon.Warm regards,JanetGuest Experience Executive
Abbygale Ciocon
Superior Triple Room
Stayed in Oct 2025
Traveling with friends
2 reviews
9.5/10
Amazing
Posted on Dec 1, 2025
The location of the Hotel is conveniently near
VivoCity and Harbourfront so if your activities are
mostly going to Sentosa this is a very good
hotel to stay. It also has beautiful view and safe
surroundings. Seah Im Food Centre is just 10mins
walk, we always have breakfast there. It is also near
bus stops just 1 to 2 mins walk. The place is clean,
with good water pressure, good air conditioning and
fast wifi. There are also convenience stores nearby,
Cheers and Shell Select. The Bistro downstairs also
serve good food. The staff are friendly and helpful,
They let us leave our luggages even after we have
checked out of the hotel. Kudos to Elaine for being
cheerful and accomodating. Highly recommended
Response from Property: Dear Abbygale,We are thrilled to receive your strong recommendation, with our convenient location with close proximity to shopping malls and tourist attractions, clean rooms and friendly staff exceeding your expectations.It is our pleasure to assist our arriving and departing guests with keeping their luggage safe and secure while they are away touring the city. Your kind words have been shared with our staff, Elaine and we hope to have the pleasure of welcoming you again.Warm regards,JanetGuest Experience Executive
Christian Jegillos
Superior Room 1 Double bed
Stayed in Oct 2025
Family
2 reviews
10/10
Outstanding
Posted on Nov 15, 2025
Venesh and Ryan are very helpful when wee checked in. Staff are very nice always greets us every time they see us.)
Response from Property: Dear Christian,Thank you for your awesome review! We are delighted to hear that our staff Venesh and Ryan provided helpful assistance during check-in and that our team’s friendly greetings made a positive impression throughout your stay. We will be sure to relay your compliments to them. We look forward to welcoming you back for another lovely stay and to delight you with our hospitality!Warm Regards,RolandGuest Experience Executive
Guest User
Superior Room 1 Double bed
Stayed in Apr 2026
Couple
2 reviews
9.5/10
Amazing
Posted on May 14, 2026
Value for money. Good bus link to MRT stations. V convenient. Will stay here again. Excellent customer service!
Response from Property: Dear Guest,Thank you for your positive feedback. We are delighted to hear that you found value in your stay and appreciated our convenient location and customer service. We look forward to welcoming you back in the future.Warm regards,JanetGuest Experience Executive
Guest User
Superior Triple Room
Stayed in Apr 2026
Family
3 reviews
10/10
Outstanding
Posted on May 16, 2026
Great location near Sentosa where most of our itineraries are. Hahaha very near vivo city as well where you can dine and shop. The staff are approachable and helpful. And the Air-conditioning unit is great. Just hoping there'll be microwave to use to heat up some left over food but otherwise cleanliness-wise, they clean the room everyday, change towels and bedsheets as per request. Thank you ibis, we had a good stay 💕