Raffles Singapore

Raffles Singapore Reviews

Raffles Singapore

1 Beach Rd, 189673, SingaporeView Hotel Details
Raffles Singapore
Raffles SingaporeRaffles SingaporeRaffles Singapore
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Guest Reviews of Raffles Singapore

9.8/10
Outstanding
168 review
Verified reviews
Location9.9
Amenities9.7
Service9.6
Cleanliness9.9
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All reviews(168)
Positive reviews(168)
Reviews with photos/video(75)
Great service(49)
Classy environment(18)
Tasty food(16)
Loved the view(10)
Large rooms(10)
Well designed(8)
Clean pool(7)
Great swimming pool(7)
Beebebop
State King Suite
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Sep 4, 2025
Nothing less than superlative service in this iconic institution of Singapore. There are no rooms at the Raffles Hotel, only 115 tasteful and well-appointed suites, infused in elegance from a time gone by. Highly recommended for a stay to rest and recharge, away from the cacophony that accompanies modern  city-life.
Response from Property: Dear Beebebop, Thank you for your kind review. We are delighted to know that you experienced nothing less than superlative service during your stay at our iconic sanctuary. It is heartening to hear your appreciation for the elegance of our suites.Your reflections on Raffles Singapore as a tranquil escape from the pace of city life truly capture the essence of what we aspire to offer our guests. We look forward to welcoming you back for another restful and refined stay.Yours faithfully, Thomas GovalHotel ManagerRaffles Hotel Singapore
213299****
State King Suite
Stayed in Jul 2025
Business traveler
1 review
7.2/10
Posted on Aug 30, 2025
To be fair, my room wasn't ready at 3:30 PM check-in, even though I had completed the pre-arrival procedure and paid the deposit in advance. Upon arrival, I was told the room wasn't ready, and I had to wait a long time to get checked in. What was the point of the pre-arrival process then? Entering the room, there was a pervasive disinfectant smell, especially near the bathroom. At night, the creaking floorboards from the room above were quite loud, though I understand this is often unavoidable in older buildings. The bathroom water pressure was just average. On the positive side: The location is excellent, and the à la carte breakfast options were good quality, but the buffet selection was very limited. The so-called 'butler' service seemed to consist of a single brief encounter – that was it.
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Response from Property: Dear Guest,Thank you for taking the time to share such a balanced and detailed review. While we are pleased to know that you enjoyed the quality of our à la carte breakfast, we sincerely regret the aspects of your stay that fell short of expectations.We are truly sorry for the delay at check-in despite your pre-arrival preparations, as well as the inconvenience caused by the strong disinfectant scent, noise from the wooden floors above, and the water pressure in the bathroom. Equally, we regret that your butler experience did not reflect the attentive and consistent service we aspire to provide. These reflections are invaluable and will be shared with the relevant teams for immediate improvement.Your observations remind us of the importance of maintaining seamless service at every step, and we thank you for bringing them to our attention. We hope you might consider giving us the opportunity to welcome you back, so we may provide the refined, comfortable, and memorable experience that Raffles is known for.Yours faithfully,Thomas GovalHotel ManagerRaffles Hotel Singapore
Leonmatty
State King Suite
Stayed in Jul 2025
Couple
16 review
10/10
Outstanding
Posted on Aug 31, 2025
What a truly delightful experience! From the moment I checked in, the staff's welcoming smile at the front desk made me feel instantly at home. I was even upgraded to the John Wayen Suite! My absolute favorite part of each day was enjoying breakfast by the fountain. This hotel, in many aspects, is perfectly suited for a relaxing getaway. I honestly wished I could have stayed longer.
Original textTranslated by Google
Response from Property: Dear Leonmatty, Thank you for sharing such a lovely reflection. We are delighted to know that your stay was filled with warmth and comfort, beginning with the gracious welcome at the front desk that made you feel at home. It is wonderful to hear that your upgrade to the John Wayne Suite added to the charm of your visit, and that breakfast by the fountain became a highlight of your day.Your kind words about Raffles as a place for true leisure and relaxation mean a great deal to us, and we are touched to know it left you wishing to stay longer. We look forward to welcoming you back for another indulgent and memorable stay.Yours faithfully, Thomas GovalHotel ManagerRaffles Hotel Singapore
Guest User
State King Suite
Stayed in Jan 2025
Family
14 review
10/10
Outstanding
Posted on Feb 5, 2025
excellent service excellent location excellent environment excellent decor… couldn’t ask for more. out butler was wonderful
6/8
Response from Property: Dear Valued Guest, Thank you for sharing such high praise for your stay at Raffles Hotel Singapore. We are delighted to hear that you found the service, location, environment, and décor to be excellent. It is especially wonderful to know that your butler made a positive impression on your experience. We look forward to welcoming you back for another exceptional stay. Kind regards, Thomas Goval Hotel Manager Raffles Hotel Singapore
106290****
State King Suite
Stayed in Dec 2024
Couple
12 review
10/10
Outstanding
Posted on Jan 30, 2025
A historic hotel with impeccable service and excellent quality. I'll definitely be back.
Original textTranslated by Google
Response from Property: Dear guest, thank you for staying at Raffles Singapore and sharing your experience. We are honored to know that you were satisfied with the hotel's heritage, meticulous service, and high quality. We look forward to welcoming you again in the future and providing you with more memorable stays. Sincerely,
Bravo6
State King Suite
Stayed in Nov 2024
Couple
8 review
10/10
Outstanding
Posted on Dec 25, 2024
Truly a home away from home. The comfort was exceptional, and it left an incredibly positive impression on me.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Raffles Singapore and for sharing your experience with us. We are honored to know that you felt at home and that you enjoyed the comfort and warmth of our hotel. It is our goal to provide you with such a pleasant experience, and we look forward to welcoming you again in the future and creating more wonderful memories for you. Sincerely,
Guest User
Courtyard Two Double Suite
Stayed in Apr 2025
Traveling with friends
20 review
9.0/10
Great
Posted on Jun 14, 2025
We were there for a night to attend the Lady Gaga concert. After we checked out, we weren't even allowed to stay at the cafe for a cup of coffee as the cafe staff said we were no longer staying guests. 
Response from Property: Dear Guest User, Thank you for sharing your experience. We truly value all guest feedback and regret any inconvenience you encountered after checkout. While our policy limits access to certain areas for non-staying guests, we appreciate how this may have impacted your visit. We hope to welcome you back soon for a more seamless and enjoyable stay.Yours faithfully, Thomas GovalHotel ManagerRaffles Hotel Singapore
M243260****
State Two Double Suite
Stayed in Jul 2025
Family
4 review
10/10
Outstanding
Posted on Sep 11, 2025
The room was very spacious, and the service was excellent.
Original textTranslated by Google
Response from Property: Dear Guest User, Thank you for your kind review. We are delighted to know that you enjoyed the spacious suite and attentive service during your stay. It is always our aim to provide both comfort and care in equal measure. We look forward to welcoming you back soon for another memorable experience at Raffles Singapore.Yours faithfully, Thomas GovalHotel ManagerRaffles Hotel Singapore
G36969
State King Suite
Stayed in Sep 2024
Business traveler
38 review
10/10
Outstanding
Posted on Oct 16, 2024
Best in Asia, second globally! My top choice in Singapore.
Original textTranslated by Google
Response from Property: 尊敬的賓客,感謝您蒞臨新加坡萊佛士酒店。我們很高興您對酒店的環境感到滿意,並感謝您的讚揚和肯定。能夠得到您的認可是我們的榮幸,我們非常期待您的再次光臨。
Shuizaizhayanjing
State Room Suite King
Stayed in Jun 2025
Business traveler
18 review
10/10
Outstanding
Posted on Jul 27, 2025
Extremely comfortable. I would definitely come back.
Original textTranslated by Google
Response from Property: Dear Shuizaizhayanjing, Thank you for your 10/10 rating. We appreciate your feedback and are pleased to have met your expectations. We look forward to welcoming you again soon.Yours faithfully,Thomas GovalHotel ManagerRaffles Hotel Singapore
Lanzhiyunxiaoxiannv
State King Suite
Stayed in Jul 2024
Booked for others
80 review
10/10
Outstanding
Posted on Aug 15, 2024
I booked this for someone else. They said it was good, actually very good. Keep up the great work!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing Raffles Singapore and sharing your feedback with us. We are delighted to hear that your stay has been positively received. We look forward to providing you and your friends with even better service and a better experience in the future. Sincerely,
M16216****
State Two Double Suite
Stayed in Jul 2024
Family
3 review
10/10
Outstanding
Posted on Sep 28, 2024
The room was fantastic! I will definitely stay here again on my next trip. Absolutely loved it!
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Raffles Singapore and for sharing your experience with us. We are honored to know that you were satisfied with your room and hope to visit us again. We look forward to providing you with more excellent stays in the future. Sincerely,
1382927****
State King Suite
Stayed in Jul 2025
Family
29 review
10/10
Outstanding
Posted on Aug 31, 2025
Highly recommended!
Original textTranslated by Google
M56412****
State King Suite
Stayed in Sep 2023
Family
21 review
10/10
Outstanding
Posted on Oct 7, 2023
Raffles represent the history of Singapore since the time when Raffles arrived at this land two hundred years ago. Its location is just at the center of the country,many landmarks and symbols are all around it, which makes your journey convenient. Once you lived in it, you can just immerse yourself in the colonial times, which really is a special experience.莱佛士代表了自莱佛士登陆这片土地以来的新加坡的历史见证,它的地理位置就好像整个国家的中心,很多景点和代表建筑都在它的周边,地理位置非常方便,当你住进去的时候,你会有一种穿越时光的特别感受,好像回到了那个殖民的时代,更是一种沉浸式的体验。服务非常好,一尘不染的房间,配有butler管家,有任何需要随时一键拨通,早上坐在阳台走廊的椅子上,管家小姐姐又专门送了水果和茶,太贴心了!唯一一点闹心的就是入住时visa卡短信显示刷了两笔押金,但是酒店这边显示只刷了一笔,不知道是怎么回事,和银行沟通说是确实是两笔入账,但酒店这边的账单显示确实也只有一笔,但银行这边确实是两笔押金扣除,沟通了好几次也基本无果,现在就等18天以后看是否会退回。。。
6/16
Zuishinayiditou
State King Suite
Stayed in Apr 2024
Couple
53 review
10/10
Outstanding
Posted on May 21, 2024
Our room was newly renovated, featuring a beautiful blend of classic and modern styles. We also received complimentary daily fruit and enjoyed twice-daily housekeeping.
Original textTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay at Raffles Singapore and sharing your experience with us. We are delighted to learn that you appreciated the guest room's blend of classic and modern design, as well as the daily fruit and attentive twice-daily housekeeping service. It is our honor to have provided you with such a pleasant stay. We look forward to welcoming you again in the future and bringing you many more memorable stays. Sincerely,