Hotel 81 Balestier Reviews

Response from Property: Thank you for your feedback. We’re sorry about the stains on the bedsheets and pillows, as this is not our standard. We’ll address this with our housekeeping team. We’re glad there was no odour and appreciate your comments. However, we hope to welcome you again in the near future for a renewed experience.

Response from Property: Thank you so much for your kind words! We’re really glad you had a great experience. It was a pleasure hosting you, and we hope to welcome you again soon!

Response from Property: Thank you for taking the time to share your experience here. I sincerely regret to learn that your recent stay felt short of your expectations. Please rest assured that I have taken note of all your comments and I will be reviewing your feedback with the housekeeping team for improvement. It is certainly a priority for us to be able to provide a clean and comfortable environment for our guests. We hope to welcome you again in the near future for a renewed experience.

Response from Property: Thank you for your kind review. We’re glad you enjoyed our convenient location and the nearby hawker food options. We appreciate your feedback regarding the missing amenities and bathroom facilities, and we will take it into consideration as we work to improve our guests’ experience. We’re happy to hear you had a decent stay and hope to welcome you again.

Response from Property: Thank you for your feedback. We’re sorry to hear that the noise from the front desk and the floor above disturbed your stay. We appreciate you bringing this to our attention and will address it with our team to improve our guests’ experience. However, we hope to welcome you again in the near future for a renewed experience.

Response from Property: Thank you for taking the time to share your feedback. I regret to learn that your recent stay in our property fell short of your expectations. Please rest assured that I have taken note of all your comments and I will be reviewing cleaning methods used from our housekeeping department for improvement. It is certainly a priority for us to provide a clean environment and ensure that our guests have a comfortable stay with us. Thank you again for your valuable feedback and I hope to have the opportunity to serve you better in the future.

Response from Property: I am pleased to learn that your stay in our property was a successful one. Thank you for your kind review. We look forward to welcoming you back in the near future.

Response from Property: Thank you for your feedback. We’re sorry to hear that our facilities did not meet your expectations. We appreciate your comments and will take them into consideration as we work on improvements. However, we hope to welcome you again in the near future for a renewed experience.

Response from Property: We’re very sorry to hear about your experience and the inconvenience you faced during check-in. We understand how frustrating this must have been. Please note that refund policies for third-party bookings are handled by the respective platform, but we’re happy to assist in clarifying the situation. Kindly contact us directly so we can look into this further and help where possible.

Response from Property: Thank you for taking time to share your review with us. Please be assured that your feedback will be brought up to the higher management for possible upgrading works in the future. I hope to have the opportunity to serve you better in the future.

Response from Property: Thank you for your thoughtful feedback! We are pleased to hear that you found our facilities clean and our environment pleasant. Your kind words about our front desk staff and the service provided are greatly appreciated. We continuously strive to enhance our guests' experiences and will take your comments regarding the age of the facilities into consideration. We look forward to welcoming you back in the future!

Response from Property: Thank you for taking the time to share your experience here. I sincerely regret to learn that your recent stay felt short of your expectations. Please rest assured that I have taken note of all your comments and I will be reviewing your feedback with the housekeeping team for improvement. It is certainly a priority for us to be able to provide a clean and comfortable environment for our guests. We hope to welcome you again in the near future for a renewed experience.

Response from Property: Thank you for taking the time to share your experience here. I sincerely regret to learn that your recent stay felt short of your expectations. Please rest assured that I have taken note of all your comments and I will be reviewing your feedback with the relevant teams for improvement. It is certainly a priority for us to be able to serve our guests promptly and ensure that they have a comfortable stay with us.

Response from Property: Thank you for your feedback! We are pleased to hear that you found the room to be good value and appreciated the convenient location. We understand that parking can be a challenge, however, you may approach our reception staff for any suggestions. Your insights are invaluable to us, and we hope to welcome you back soon!