Anonymous User
February 15, 2026
I've stayed here twice now and generally had good experiences but I would like to highlight:
The positives:
- opposite one of the exits of One North MRT, with easy access to a food court, grocery, convenience store.
- bedding and towels are clean. Easy access to toiletries if run low
- amenities are comfortable for daily life. Hair dryer and water kettle are provided.
- kitchen and swimming pool are provided, with ample indoor and outdoor seating areas.
- staff are mostly helpful and accommodating, except for one bad experience I will list below.
The negatives:
- The younger Indian male staff at the desk is quite rude, impatient and unpleasant. Please improve your hospitality and standards on how to treat a guest and accommodate their requests. I was not asking anything outlandish, I just had preferences for my room placement.
- The water dispensers on each floor need a cleaning, please. I've stayed here twice, both times on different floors. The outlet where the water dispenses looks crummy with bits of scale or idk what on it. I've drank the water and had no stomach issues though. But regardless, I do think it's a matter of hygiene.
- Walls are quite thin so you can hear your neighbours easily if they're talking.
- The hotel was doing Aircon servicing while I was there. So some rooms/floors wouldn't get Aircon for a good portion of the day. But the Aircon would be up and running again at the evening from 6pm.
- I have sometimes noticed a mild watery noise when the Aircon is running.