Yotel Singapore Orchard Road Reviews

Response from Property: Hi there, Thank you for sharing your review! We're glad to hear that you enjoyed our breakfast buffet, especially the waffles and yogurt, and made use of our pool and gym during your stay. We also appreciate your feedback regarding the room size. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space. While we understand that this concept may not suit every guest's preferences, we're pleased to know that you found the room clean. For a quick and convenient arrival experience, we offer self-service kiosks for check-in and check-out. However, our front desk team is also happy to assist guests who prefer an assisted check-in or check-out experience. Thank you for choosing to stay with us, and we hope to welcome you back again soon! Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there,Thank you for sharing your review with us. We are glad to hear that you enjoyed our central location and found it convenient for getting around, as well as finding the disposable slippers and toiletries helpful during your stay.We understand your comments on the room size - our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space, and we always strive for full transparency by accurately detailing the room dimensions and features across all of our booking channels. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us.Thank you once again for your feedback.Warm regards,Kimberly (Marketing Manager)

Response from Property: Hi there, Thank you for sharing your lovely review! We're glad to hear that you chose to stay with us again for your second trip to Singapore. It's wonderful to know that you enjoyed our convenient location, clean environment, and found your room well equipped with everything you needed despite its compact design. Our sleek and compact concept was inspired by first-class air travel, aiming to maximise functionality in a smaller space, and we're glad it contributed to a comfortable stay. Your continued support means a great deal to us, and we look forward to welcoming you back for your next visit to Singapore! Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there,Thank you for your recent stay with us and sharing your feedback.We understand your comments on the room size - our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space, and we always strive for full transparency by accurately detailing the room dimensions and features across all of our booking channels. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us.We have also noted your thoughts on pricing and value, and will share your comments with our management for review as we continuously look to balance our offerings with our guests' expectations.Warm regards,Kimberly (Marketing Manager)

Response from Property: Hi there, Thank you for sharing your kind review! We're glad to hear that you found our hotel convenient and clean, as well as appreciated our team's helpful and polite service. Thank you for choosing to stay with us, and we hope to welcome you back again next time! Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there,Thank you for sharing your review with us. We are delighted to hear that you appreciated our hotel's location - it's definitely a great base for your trip. We are also glad that you found the room clean and the services provided by our crew good.We appreciate you choosing us and hope to welcome you back again.Warm regards,Kimberly (Marketing Manager)

Response from Property: Hi there, Thank you for sharing your positive review! We're glad to hear that you appreciated our hotel's cleanliness and the self check-in and -out kiosks, as well as enjoyed our convenient location. Thank you for choosing to stay with us, and we hope to welcome you back again next time! Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there, Thank you for sharing your review! We're glad to hear that you enjoyed our convenient location and found the room well-equipped, despite its compact size. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space, though we understand that this concept may not suit every guest's preferences. Thank you for choosing to stay with us, and we hope to welcome you back again next time! Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there, Thank you for sharing your positive review and kind recommendation! We're glad to hear that you enjoyed our convenient location and appreciated the room's cleanliness. Thank you for choosing to stay with us, and we look forward to welcoming you back again next time! Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there, Thank you for sharing your review. We're sorry to hear that the room did not meet your expectations. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space. While we understand this concept may not suit everyone's preferences, we're glad to hear that you enjoyed our convenient location and appreciated our team's helpful service. We hope you still had a pleasant stay overall, and thank you for choosing to stay with us. Kind regards, Maureen Marketing Coordinator

Response from Property: Hi there, Thank you for taking the time to share your review. We're glad to hear that you found the room clean and enjoyed our convenient location. At the same time, we're sorry to learn about the unpleasant smell you experienced in the bathroom. We understand how this could have affected your comfort, and we appreciate you bringing it to our attention. Your feedback has been shared with our housekeeping and engineering teams so that the room can be thoroughly inspected. Thank you for staying with us, and we hope to have the opportunity to provide you with a more comfortable stay on your next visit. Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there, Thank you for sharing your positive review! We're glad to hear that you found the room clean, well equipped, and a great value for money. It's also great to know that you found the bunk bed comfortable and enjoyed your overall stay. Our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space, and we're pleased to hear that it exceeded your expectations. Thank you for choosing to stay with us. We're thrilled to hear that you would stay with us again, and we look forward to welcoming you back soon! Kind regards,Maureen Marketing Coordinator

Response from Property: Hi there,Thank you for sharing your experience with us following your stay with us. We are glad you found our location convenient with nearby MRT and being able to explore the nearby shopping and dining options.We understand your comments on the room size - our sleek and compact design was inspired by first-class air travel, aiming to maximise functionality in a smaller space, and we always strive for full transparency by accurately detailing the room dimensions and features across all of our booking channels. While we understand this concept may not suit everyone's preferences, we appreciate you choosing us.Regarding the bottled water, we have moved away from single-use plastic bottles as part of our sustainability efforts and have installed a filtered tap water in every rooms for convenience. Should you require bottled water, we have them available at our vending machine. Thank you again for your feedback and we hope you have had an enjoyable trip nonetheless.Warm regards,Kimberly (Marketing Manager)