To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.3
Service7.7
Cleanliness7.7
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All reviews(844)
Positive reviews(718)
Reviews with photos/video(218)
Too noisy(46)
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Friendly front desk staff(16)
Good Internet(7)
Luggage delivery service(5)
Located downtown(5)
Negative reviews(126)
Guest User
Standard Queen Room
Stayed in Mar 2026
Solo traveler
3 reviews
10/10
Outstanding
Posted on May 2, 2026
Even though the hotel is a bit old-fashioned, it's very clean. The front desk staff were excellent and super welcoming. Overall, I had a great experience! 😄😄😄😄
Original textTranslated by Google
Response from Property: Thank you for your kind feedback. We are glad to hear you found the hotel clean and our front desk staff welcoming. We truly appreciate your support and hope to welcome you again soon.
Anselm Richter
Standard Twin Room
Stayed in Mar 2026
Traveling with friends
2 reviews
9.0/10
Great
Posted on Apr 25, 2026
2nd visit here to this hotel within short time. What counts here is the top value for money in a good and central location in Singapore. And all is working well : wifi, good aircon, kettle, good service with reception (luggage storage possible). Rather spacious bathroom to street side with window. The room itself has only indirect light from the bathroom. But that's ok, makes room quieter.
Was 4 nights here, room was cleaned and towels changed without asking for it
Opposite the hotel bus station with many buses. Metro stations Bendemer und Farrer Park nearby in walking distance. Restaurants and food courts just accross the hotel. Little India also in walking distance.
Indeed, room is small. This is expensive Singapore. Don't expect more here. Still 100 times better than a capsule with shared bath. Carpets in corridors remain dirty and after change of ownership the hotel has lost out of its unique retro-feeling of the 1970ies years in rooms and in common areaa.
Response from Property: Thank you for returning and sharing your detailed feedback. We’re glad you appreciated the value, location, and our service. Your comments regarding cleanliness and the hotel’s character are noted and will be shared with the team as we continue to improve. We hope to welcome you back again.
Freddie Chiam
Standard Twin Room
Stayed in Mar 2026
Solo traveler
11 reviews
5.0/10
Posted on Apr 19, 2026
The room’s cleanliness did not meet expectations. The window is located in the bathroom rather than the main room, which made the space feel less comfortable. The overall condition of the building and surrounding walkways is quite run-down. The path from the entrance to the room was also dirty and poorly maintained. In addition, the bathroom water pressure is very low, making it difficult to shower comfortably. There are definitely better options available if you’re looking for a more pleasant stay in Singapore. In short, the price does not match the hotel’s star rating. It feels more like a 1–2 star hotel rather than a 3-star.
Response from Property: Thank you for your feedback. We sincerely apologize that your stay did not meet expectations, particularly regarding cleanliness, room layout, building condition, and bathroom water pressure.Your comments have been shared with our housekeeping and maintenance teams for immediate review and improvement. We understand your concerns about value and will take this seriously as we work to enhance our standards.We appreciate your input and hope to have the opportunity to provide you with a better experience in the future.
rubykim
Standard King Room
Stayed in Mar 2026
Family
88 reviews
10/10
Outstanding
Posted on Apr 18, 2026
Second time to stay in standard king room, but this time room there is only one window at shower area , nevertheless is still a comfortable stay ✍️🌸
Response from Property: Thank you for choosing to stay with us again and for sharing your feedback. We appreciate your comments regarding the room layout and are glad to hear that you still had a comfortable stay.We look forward to welcoming you back again soon.
Anonymous User
Standard King Room
Stayed in Feb 2026
Family
1 reviews
8.5/10
Very good
Posted on Mar 29, 2026
We recently stayed at Kam Leng Hotel for 2 days, and overall it was a decent experience for the price.
From Changi Airport to the hotel, it took almost an hour via MRT, which was manageable. Upon arrival, the hotel staff at the lobby were very approachable, friendly, and professional. Check in was smooth as we simply presented our booking confirmation.
However, we were a bit disappointed with the room. The listing on Trip.com showed a room with windows, but the room we received did not have one. The only window was in the bathroom, and the view was just an emergency exit ladder.
On the positive side, the room itself was clean and smelled fresh. The bed was comfortable and well-maintained. Amenities included a kettle, coffee mugs, and complimentary bottled water for two. The Android TV was a nice bonus for entertainment, and the lighting was adequate, with a dim option suitable for sleeping. Housekeeping did a good job cleaning the room whenever we were out.
One issue we encountered was a power outage that lasted around 15 minutes when we returned to the room, which was quite inconvenient. Thankfully, it was resolved shortly.
The bathroom was clean and well kept, with a reliable hot water supply.
Despite a few drawbacks, for its affordable price, I would still recommend this hotel. It is also conveniently located just a short walk from nearby parks and leisure attractions in Singapore.
6/8
Response from Property: Thank you for your feedback! We’re glad you enjoyed our friendly service, clean room, and comfortable stay.We apologize for the room not matching the listing and for the brief power outage—your feedback is noted and we’ll work on improving this.Appreciate your recommendation and hope to welcome you back again!
Guest User
Standard Twin Room
Stayed in Feb 2026
Couple
94 reviews
7.0/10
Posted on Mar 6, 2026
Great location lots of choices for restaurants markets cleanliness needs to improve. We had a room facing the road and it was quite noisy all night other than that or overall the hotel was good.
Response from Property: Thank you for your feedback. We’re glad you enjoyed the location and nearby restaurants and markets. We appreciate your comments about cleanliness and noise, and we will work on improving these areas. We hope to welcome you again.
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Business traveler
1 reviews
6.5/10
Posted on Mar 5, 2026
Stay for 3 nights but bedsheet, pillow, floor mat n blanket were not change +no vacuum floor. Toilet water flow out is bad where I m standing in a flooded floor for bathing or alternate off n on tap water flow to wait water flow reduce then on tap continue bath.
Request chg bedsheet on 3rd night but is a dirty bedsheet n torn pillow case with a Snow hotel printed on the case. I’ve been staying in this hotel for several visits in spore but disappointed on the service for this round.
Improvement- pls hav a 2nd checker on toilet maintenance n hse keeping before handover room to customer.
Your hotel has the most late check time of 3pm bt yet adequate preparation for the room is not complete.
Additional suggestion to fix a mirror in the room because mirror only avail in toilet!
Response from Property: Thank you for your feedback and for staying with us again. We sincerely apologize for the issues you experienced during this stay. Your comments about housekeeping, room preparation, and bathroom maintenance have been noted and will be shared with the team for improvement. We appreciate your suggestions and hope to provide you with a better experience on your next visit.
Guest User
Standard Queen Room
Stayed in Jan 2026
Couple
7 reviews
10/10
Outstanding
Posted on Apr 11, 2026
For this price in Singapore, the accommodation conditions are actually quite good. There are many hawker centers around the hotel, and it's not too far from the MRT station. It's clean and the staff are very friendly.
Original textTranslated by Google
Response from Property: Thank you for your wonderful review! We're thrilled that you enjoyed the value, cleanliness, and convenient location of our hotel, as well as the variety of hawker centres nearby. It’s especially great to hear that our friendly team made a positive impression. We can’t wait to welcome you back for another enjoyable stay!
Sohag SHAFI
Deluxe Queen Room
Stayed in Jan 2026
Solo traveler
24 reviews
10/10
Outstanding
Posted on Feb 22, 2026
I had a fantastic 4-night stay at Kam Leng Hotel in the Deluxe Queen Room. The room was very clean, comfortable, and well-maintained. The bed was cozy, and the overall atmosphere of the hotel was calm and relaxing.
The staff were friendly, polite, and always ready to help with any requests. Check-in and check-out were smooth and hassle-free. I also appreciated the convenient facilities like parking and luggage storage, which made my stay even more comfortable.
The location is great, with easy access to nearby attractions and transport options. Overall, it was a pleasant experience, and I would definitely recommend Kam Leng Hotel to anyone looking for a comfortable and affordable stay. I would happily book again in the future!
Response from Property: Thank you for your wonderful review of Kam Leng Hotel! We’re delighted to hear you enjoyed your stay in the Deluxe Queen Room and appreciated the cleanliness, comfort, and relaxing atmosphere. It’s great to know our team, facilities, and convenient location made your visit even more enjoyable.We truly appreciate your recommendation and look forward to welcoming you back again soon!
SeaSon14
Standard Queen Room
Stayed in Apr 2026
Solo traveler
4 reviews
10/10
Outstanding
Posted on May 15, 2026
The room is good and spacious, and very clean
Kagome
Standard Queen Room
Stayed in Jan 2026
Family
3 reviews
5.5/10
Posted on Feb 17, 2026
Not so clean. We’ve stayed at several hotels, but this is the only one where we saw a mouse — it was very surprising.🐁😩
Response from Property: Thank you for your feedback. We sincerely apologize for this unacceptable experience. Seeing a mouse is certainly not the standard we aim to provide.We have informed our housekeeping and pest control teams to take immediate action and ensure this does not happen again.We truly appreciate you bringing this to our attention, as it helps us improve. We hope you will give us another opportunity to provide you with a much better experience in the future.
Guest User
Standard Twin Room
Stayed in Jan 2026
Other
4 reviews
2.0/10
Posted on Feb 26, 2026
Honestly, I have never stayed in such a terrible hotel before. I never expected to experience something like this in Singapore. The hygiene standards are extremely poor. There was visible mold and water damage around the door frame and walls, which is completely unacceptable. I even saw mice during my stay, and there were many small flying insects inside the room.
The noise at night, combined with the insects, made it impossible to sleep properly. The entire room felt dirty and poorly maintained.
This was one of the worst hotel experiences I’ve ever had. I would not recommend this hotel to anyone. Serious improvements in cleanliness and pest control are urgently needed!!!!
Response from Property: Thank you for your feedback. We are very sorry to hear about your experience and the issues you described regarding cleanliness, pests, and noise. This is not the standard we aim to provide. We take your comments very seriously and have immediately shared them with our management and housekeeping teams for urgent investigation and corrective action. We appreciate you bringing this to our attention.
Daphne Toy
Standard Queen Room
Stayed in Dec 2025
Couple
14 reviews
7.5/10
Posted on Jan 4, 2026
A staycation with my partner. I loves the location cos there is a lot of nice restaurants and cafes around. Room is decent but surprisingly the toilet is big. But do suggest the hotel to do abit of upgrading cos there is wear and tear in my room. But overall nice. Only stayed for a night.
Response from Property: Thank you for sharing your experience. We’re happy you enjoyed the location and found the room comfortable, especially the spacious bathroom. We appreciate your suggestion on upgrading and will take it into consideration. Hope to welcome you back for a longer stay next time 😊
Miao13
Deluxe Queen Room
Stayed in Nov 2025
Couple
10 reviews
5.5/10
Posted on Dec 17, 2025
We stayed in a Deluxe Room with City View and were disappointed to find that the "parking" mentioned on the hotel's website wasn't actually a hotel parking lot, but rather a public state parking lot. We had specifically looked for a hotel with free parking and were under the impression that this hotel offered it. It would be helpful if the hotel could clearly indicate that it's a public parking lot to avoid any confusion. Otherwise, the room was okay, but the parking situation was a major letdown.
Response from Property: Thank you for taking the time to share your feedback. We would like to clarify that on our booking platform and website, we do clearly state that parking is available at an additional charge and that it is not a private, on-site hotel parking facility. However, we understand how this may still have been confusing, and we appreciate your suggestion to make this information even more explicit to avoid misunderstandings in the future.
ajaricious
Deluxe Queen Room
Stayed in Oct 2025
Couple
1 reviews
6.5/10
Posted on Feb 25, 2026
Walking distance within nearby bus stops, train stations, and shops (convenience store, restaurant, etc)
With In-house luggage storage (unlocked/unsecured).
We found a nice breakfast place along the road of Beatty Rd. It’s local dining that serves Kaya toast better than the popular/mall dining ones.
Response from Property: Thank you for your detailed feedback. We are glad to hear you appreciated our convenient location near public transport and nearby shops, as well as the in-house luggage storage. We also appreciate you sharing your breakfast recommendation. We hope to welcome you again soon.