I was impressed by both the hotel and its staff from the moment I arrived. I was checked in quickly by the younger gentleman, shown to my room and had the amenities explained to me, all in under 10 minutes. This was great for me, personally, as I had had a long travelling day and just wanted to rest as soon as possible. The young gentleman also passed on some local knowledge when I asked him where I could purchase a replacement suitcase for my broken one.
The cleaning staff, especially the older gentleman, was a great asset to you. He greeted me every day with a smile and was obviously experienced in his job.
My room was presented to me in the cleanest and tidiest possible state. It was the least any customer could ask for and I appreciated that. It set the tone for my stay.
The hotel is a little older, it's true, but I find that to be part of its charm and why I chose to stay here in the first place. Despite that, lift was very modern and the hotel layout looked great.
I honestly didn't ask for much and didn't use all the services that were available to me, so I cannot rate the hotel on the things I did not experience.
I will most likely return in the near future, secure in the knowledge that I will also most likely have another seamless and top class stay. Thank you for your hospitality for my time with you in Singapore!