Ibis Sint Niklaas Centrum Reviews
Ibis Sint Niklaas Centrum
Hemelaerstraat 2, Sint-Niklaas, BelgiumView Hotel Details
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Ibis Sint Niklaas Centrum Guest Reviews
4/5
Very Good
49 review
Verified reviewsLocation4.0
Amenities4.0
Service4.0
Cleanliness4.0
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All Reviews(49)
Positive reviews(46)
Negative reviews(3)
LIZ-1234
Guest Room
Stayed in Nov 2023
Business travelers
14 review
Outstanding
Posted on Nov 14, 2023
Clean room, convenient for work
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Guest User
Guest Room
Stayed in May 2024
Business travelers
18 review
Outstanding
Posted on Jun 7, 2024
位置很好，環境不錯
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Marmalade2004
Stayed in Mar 2024
Friends
Outstanding
Posted on Mar 22, 2024
Fabulous hotel in a fantastic location, right in the centre! Massive public carpark that if you take your ticket to the hotel you pay a reduced price. Came here with 10 friends for our jiu jitsu seminar and plan to be back October 2024. The staff are so helpful and friendly. Rooms are clean, big, warm and inviting. The shower is fabulous. Lovely big comfy beds. My whole group was very happy.
Armando
Stayed in Feb 2024
Family
Outstanding
Posted on Feb 15, 2024
The experience was great! The hotel is perfectly located and offers amazing food and services. The staff was very kind and helpful, the lady at the front desk named Madeleine was especially attentive and gave great customer service.
Dennis
Stayed in Jan 2024
Business travelers
Posted on Jan 24, 2024
The water drainage was terrible. Could hardly take a shower. Towels felt old and it was quite noisy.
alisonmE2824BF
Stayed in Oct 2023
Friends
Outstanding
Posted on Oct 9, 2023
Lovely hotel really central , stayed on a coach trip with friends , staff were lovely and the beds comfy , no kettle in room so bring a travel kettle ! Breakfast is very nice , would recommend this hotel , it suited 3 ladies very well
Response from Property: Dear Alisonme, Thanks very much for leaving this review. We are delighted to hear that you found our central location convenient and appreciated the comfort of our beds. Our staff takes great pride in providing friendly service, and we are glad that you and your friends enjoyed your stay with us. We apologize for the lack of a kettle in the room, but we do have kettles available upon request at the reception. We are also happy to know that you enjoyed our breakfast selection and found it to be a good value. Your recommendation means a lot to us, and we hope to welcome you back in the future. We look forward to welcoming you back. Best regards, Debbie DE CLERCK, General Manager
yvonnebU2197LY
Stayed in Aug 2023
Family
Outstanding
Posted on Aug 20, 2023
Booked this hotel for a stop over before we headed home to England. The staff are very welcoming and will go out of their way to help you with anything. Parking is just a short walk away and very convenient. The rooms are small, very clean and have everything you need, even air con, hair dryers and shower products. The beds are so cosy and the rooms have extra pillows if required. It's in a perfect location and you have no noise disturbance through the night.
Response from Property: Dear Ly, Thank you for this great feedback about your recent stay. We are delighted to hear that our welcoming staff made a positive impression on you and that you found our rooms clean and well-equipped with all the necessary amenities. It's great to know that you appreciated the cozy beds and extra pillows provided for your comfort. We are also glad that our hotel's convenient location and parking facilities added to your overall satisfaction. Our team works hard to ensure that our guests have a pleasant and memorable stay, and your kind words are truly appreciated. We look forward to seeing you again on your next stay. Best wishes, Debbie DE CLERCK, General Manager
Colin
Stayed in Jun 2023
Other
Outstanding
Posted on Jun 21, 2023
For the price and the brand excellent. Good room, reasonable bed, good shower, air conditioning in the room, reasonable breakfast. For the price very good. The room had a few extras, like the cushioned bench; not quite a sofa but better than you would expect for the price/brand. Overall can’t fault for the price.
Peter
Stayed in Mar 2023
Other
Very Good
Posted on Mar 14, 2023
This was our 6th or maybe 7th time visiting Ibis Sint Niklaas. As usual it was clean and tidy throughout. We were arriving very late (or early) at just after midnight, the check in was just the same as when we've arrived in the mid afternoon. We stayed 5 nights, and the only problem we had was with a broken door lock. Whilst frustrating, these things do happen, the staff did the processes to get the lock open and a technician fitted a new lock the next morning. This hotel is very convenient for the town centre. There is lots of construction planned for the market Square so it may get a bit noisy now and again. All said we would stay again no problem, overall the staff are friendly and professional. If there was one criticism it would be that it seems there are different staff everyday.
Steve
Stayed in Mar 2023
Couples
Very Good
Posted on Mar 2, 2023
This Hotel was very pleasant, warm and friendly; ideal for short stays. The Rooms were clean and comfortable. However there was one absolutely disgusting and horrid issue for such a nice Hotel.... the TOWELS were like Rough pieces of unusable bits of RAGS!!!!! They were so thin you could see through them and each Customer was only given one Towel that was so small it barely dried one arm. This Hotel desparately needs to invest in brand new thick Egyptian cotton Towels, which each Customer should be given One Hand Towel, One Bath Towel and one Bath/Shower sheet. All Bathrooms should also have proper decent mats to step on when exiting the shower, NOT stupid tiny towels. Quite frankly, using the lump of Rag provided as a Towel made me sick.
The only other issue of complaint I have that would greatly improve the Rooms is for Tea & Coffee making facilities to be placed in all Rooms.
Carole
Stayed in Jun 2023
Other
Outstanding
Posted on Jun 19, 2023
The hotel is a little dated and breakfast predictably average
Guest User
Stayed in Jan 2023
Couples
0 review
Posted on Jan 31, 2023
This hotel was in the perfect location for the event we were in town for. The hotel itself is very basic! The room was tiny and the towels were too. In fact, I don't think I've ever had such thin, threadbare towels in a hotel before. We had a room on the back of the hotel, so our room was quiet and did not face the busy street. The breakfast cost 16 Euros per person, so we did not take this as it did not look like it was worth the price.
Response from Property: Dear Guest, Thank you for taking the time to share this feedback. We are pleased that you found us to be of such good value. We do however, regret that our breakfast was not entirely to your liking; please rest assured that your feedback will be helpful as we continue to improve the variety of our breakfast offer. We look forward to the pleasure of welcoming you back on another occasion. Kind regards, Debbie DE CLERCK, General Manager
Guest User
Stayed in Jan 2023
Other
0 review
Outstanding
Posted on Jan 31, 2023
I have stayed at this hotel many times and always find the staff excellent. The hotel is in a great location just along the road from the Grote Markt. The breakfast was excellent and was constantly being replenished. The bar was also excellent with a good choice of beers on offer.
Response from Property: Dear Robert, Thank you for sharing your kind review. We are glad that our location was ideal for your needs and to know that we helped start your day off on the right foot with our tasty breakfast. We all look forward to the pleasure of seeing you again in the future. Kind regards, Debbie DE CLERCK, General Manager
Guest User
Stayed in Jan 2023
Other
0 review
Posted on Jan 31, 2023
I was travelling from Dove UK via Channel Eurotunnel, there was a massive queues, unfortunately I got to the hotel for 5am in the morning. The receptionst said that I missed my check in slot and I won't be able to check in even i was already charged. Because I had my breakfast paid too I asked if we can have a breakfast, his reply was that because I have not stayed in i have to pay extra for it. His approach was really rude i would say also ******. It was really bad experience. I try to call the customer service landline number during weekend but no one has answered yet.
Response from Property: Dear Guest, Thank you for taking the time to share a review. We regret that you were unable to stay with us on this occasion. Your reservation was made for the 21st to the 22nd of July, however, you arrived in the morning of the 23rd of July. Therefore your reservation was recorded as a no-show on the 21st of July. Our reception team explained this and you informed them that it was indeed a booking error. Nevertheless, we apologize for any misunderstanding. Unfortunately as we were fully booked, we were unable to offer you a last-minute room for your actual arrival date but hope you will be able to visit us in the future. We are surprised to read your comments regarding our team members and take such feedback very seriously. Your remarks have been duly noted and will be reviewed with our team. We hope to welcome you back on future occasions. Best regards, Debbie DE CLERCK, General Manager
Guest User
Stayed in Jan 2023
Other
0 review
Very Good
Posted on Jan 31, 2023
We stayed with 3 couples there only for one night. It was very good. The service and breakfast were excellent! To explore Sint-Niklaas the location was also excellent; in the middle of the town near to the Grand Place.
Response from Property: Dear Rita, Thank you for such a positive review of your stay. We are delighted you enjoyed your city break and appreciate your kind mention of our team's service; we do our best to ensure that every guest has the best experience possible. We look forward to seeing you again on your next stay! Best wishes, Debbie DE CLERCK, General Manager
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