Schänzlistrasse 5, Solothurn, Canton of Solothurn, 4500, SwitzerlandView hotel details
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Guest Reviews of H4 Solothurn
8.5/10
Very good
111 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.7
Amenities8.2
Service8.4
Cleanliness8.6
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All reviews(111)
Positive reviews(21)
Reviews with photos/video(3)
Great location(7)
Negative reviews(1)
Guest User
Suite
Stayed in Aug 2025
Couple
1 reviews
8.0/10
Very good
Posted on Sep 28, 2025
Our stay was wonderful and we enjoyed the view on the Aare.
Response from Property: Dear Guest,Thank you for taking the time to share your impressions with us. We are delighted that you enjoyed the view of the Aare River and your stay with us.We look forward to welcoming you back on your next visit!Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Guest User
Business Double Room
Stayed in May 2025
Business traveler
22 reviews
8.0/10
Very good
Posted on Jul 15, 2025
Very nice location by the river but the hotel feels a little old for its price
Response from Property: Dear Guest,Thank you for your positive review and honest feedback. We are delighted that you enjoyed our beautiful riverside location and our service. We take your comments about our amenities very seriously and are continually working to make our hotel modern and comfortable so that your stay with us is completely satisfactory.We hope to welcome you back soon!Best regards,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
CIUMPEDALA
Comfort Double Room
Stayed in Feb 2025
Business traveler
16 reviews
8.5/10
Very good
Posted on Mar 17, 2025
Ok.. But terrible at breakfast, and no usb plugs in the room
Response from Property: Dear Ciumpedala, We are grateful for your kind rating which confirms the overall positive impressions of your recent stay with us. It was our pleasure to have satisfied your expectations in most ways and we hope to welcome you back again soon for an even more enjoyable time.Best wishes, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
KenChan?
Comfort Double Room
Stayed in Mar 2025
Business traveler
4 reviews
9.0/10
Great
Posted on Apr 3, 2025
very nice hotel, will stay again on next trip
Response from Property: Dear guest, Thank you for your wonderful review! Our greatest concern is to make our guests' stay as pleasant as possible and we are very pleased that we have largely succeeded in doing so. We are happy that you felt comfortable. Please know that we value your loyalty, and we look forward to welcoming you again soon whenever your travels bring you back to the area. Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in Oct 2023
Solo traveler
1 reviews
9.0/10
Great
Posted on Nov 14, 2023
Very good!
Response from Property: Dear guest,Many thanks for your fantastic rating. We already look forward to your next stay. Greetings from the H4 Hotel Solothurn!Best regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Deluxe Double Room
Stayed in Sep 2025
Business traveler
11 reviews
2.0/10
Posted on Oct 5, 2025
Solothurn and Thun are two different places. I booked Thun directly when I saw the booking information, but it turns out that getting from Solothurn to Thun, Interlaken, and Spiez requires two train transfers, which is very inconvenient. Also, the hotel's attitude was extremely unfriendly. I took a selfie at the front desk, and the black male receptionist insisted I was taking his picture and demanded to see my phone. I showed him the photo on my phone before he apologized. My power bank was in my backpack pocket when I checked my luggage, and it was gone when I went to get it. They wouldn't admit it when I asked. The room was terrible—two 0.9-meter beds pushed together, and the blanket was smaller than a hard sleeper quilt in China; you couldn't cover your back when you turned over. The bathroom leaked; it clogged halfway through a shower. Beware! Don't be attracted by the castle photos outside the window; that's what fooled me!!!
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Response from Property: Dear Guest,Thank you for taking the time to share your impressions with us. We are sorry to hear that your stay did not meet your expectations.However, we would like to point out that our hotel is located in Solothurn, not Thun. We regret that this was not clear when booking and that your journey was inconvenient. Regarding your other comments, we take your feedback seriously and are reviewing our procedures and room amenities to make our guests' stays more pleasant in the future.We are very sorry that you felt uncomfortable and thank you for your candid feedback.Sincerely,Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Guest User
Business Double Room
Stayed in Feb 2025
Business traveler
1 reviews
10/10
Outstanding
Posted on Apr 23, 2025
It is a very good hotel with a very beautiful environment, clean rooms and excellent service. If I have the opportunity to go to Switzerland again, I will definitely choose them.
Original textTranslated by Google
Response from Property: Dear Guest,Thank you very much for your wonderful review and kind words! We are delighted that you enjoyed your stay with us so much – especially the surroundings, the cleanliness, and our service.We would be delighted to welcome you back as our guest on your next trip to Switzerland.Best regards, Your H-Hotels TeamSergej Rosenberg – Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Feb 2025
Business traveler
18 reviews
7.5/10
Posted on Apr 18, 2025
Clean and tidy, Wi-Fi is difficult to get
Original textTranslated by Google
Response from Property: Dear guest, It seems like you enjoyed your time with us -- thanks for sharing! We hope we'll get the opportunity to welcome you back to Solothurn in the future. Best wishes from Solothurn,Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Guest User
Comfort Double Room
Stayed in Feb 2025
Business traveler
7 reviews
10/10
Outstanding
Posted on Mar 18, 2025
The bed was too soft.
Original textTranslated by Google
Response from Property: Dear guest,Thank you for posting a 5-point rating of your stay at our H4 Hotel Solothurn. We are pleased to learn that you had a pleasant experience and would be delighted to welcome you very soon again.Best wishes, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Guest User
Suite
Stayed in Aug 2023
Family
8 reviews
10/10
Outstanding
Posted on Dec 8, 2023
The hotel is not far from the train station. You need to cross the road, including waiting for the lights, and it takes about 8-10 minutes to walk. The scenery of the hotel is amazing, but it's a pity that I didn't stay in a river view room. The front desk staff is very friendly and helpful. The breakfast is rich and the restaurant has a pleasant view. There is a supermarket about 10 minutes' walk away, which is quite convenient.
Original textTranslated by Google
Response from Property: Dear guest, Thank you for your kind words and the time you have taken to give us your impressions. We are very pleased that we were able to meet your fully requirements. We look forward to welcome you soon again in Solothurn!King regards, Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Guest User
Suite
Stayed in May 2023
Business traveler
11 reviews
10/10
Outstanding
Posted on Jun 23, 2023
Very good, riverside hotel, close to the ancient street
Original textTranslated by Google
Response from Property: Dear guest, thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Greetings from the H4 Hotel Solothurn.King regards,Your H-Hotels TeamSergej Rosenberg - Online Reputation Manager
Anonymous User
Comfort Double Room
Stayed in May 2026
Business traveler
2 reviews
8.0/10
Very good
Posted on Jun 12, 2026
Alles hat agepasst, bequeme Betten gutes Frühstück. Werde wieder dorthin gehen wenn ich in dieser Region am arbeiten bin.
Die Sauna am Abend war super.
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Guest User
Comfort Double Room
Stayed in Dec 2025
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Feb 1, 2026
alles bestens……
was nicht so toll ist…. man kommt bedingt Reisezeit früher als geplant an kann aber das Zimmer ( obwohl schon bereit) erst ab 15 Uhr beziehen. Man bekommt das Angebot, für 30.— aber vorher das Zimmer zu bekommen.
ich finde es ok, wenn man das bei Der Buchung expliziert so bestellen möchte und es zu einem Aufpreis kommt.
Aber wenn schon alles bereit steht, finde ich das unnötig.
liebe Grüsse
Chrigu
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Response from Property: Lieber Gast, ein herzliches Dankeschön für Ihre wunderbare Bewertung und Ihren Verbesserungsvorschlag, den wir an die entsprechenden Abteilungen weiterleiten werden. Prima, dass Ihnen unser H4 Hotel Solothurn gefallen hat und Sie dies direkt mit uns und unseren zukünftigen Gästen teilen. Wir würden uns freuen, Sie bald wieder in unserem Hause begrüßen zu dürfen. Freundlichst grüßt Sie, Ihr Team von den H-Hotels, Christina Dinklage - Online Reputation Manager
Response from Property: Dear guest,Thank you very much indeed for your nice rating. We are very delighted to read that you have enjoyed your stay in the hotel as well as our facilities and our staff friendliness. Our sole focus is to provide a flawless and excellent service and facilities to our valued guests and to contribute towards a memorable stay. We look forward to welcome you again.Best regards, Your H-Hotels Team,Christina Dinklage – Online Reputation Manager
Martin Caminada
Comfort Double Room
Stayed in May 2025
Couple
2 reviews
10/10
Outstanding
Posted on Jul 2, 2025
Alles perfekt .... vielen Dank
Gute Lage und sauberes Hotel
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Response from Property: Lieber Martin Caminada, vielen herzlichen Dank für Ihre hervorragende Bewertung!Es freut uns sehr zu hören, dass Sie mit allem rundum zufrieden waren und unsere Lage sowie die Sauberkeit besonders schätzen.Wir danken Ihnen für Ihren Besuch und hoffen, Sie bald wieder bei uns begrüßen zu dürfen!Beste Grüße,Ihr Team von den H-HotelsSergej Rosenberg - Online Reputation Manager