Guest User
July 31, 2024
1. The hotel recommended by Ctrip's big data costs more than 400 yuan
2. The actual hotel is not even as good as the express hotel that costs more than 100 yuan. It is remote, has no front desk service, poor environment, and there are a lot of mosquitoes in the room. The mosquitoes cannot be uploaded in the video. How disgusting it will be after watching the video
3. In order to maximize profits, Ctrip maliciously raised the price of hotels with insufficient grades to more than 400 yuan, which is a fraud to consumers
4. After the complaint, Ctrip's customer service and the customer service supervisor always insisted that the responsibility lies with the hotel and has nothing to do with Ctrip
5. The customer and the supervisor always use small amounts of money to guide the customer to complain The process was completed, from 100, 120.180, 320, to the final exemption of room charges
6. Personally, I think the problem of non-accommodation hotels is entirely caused by Ctrip's internal hotel promotion staff and internal audits, as well as the complete disregard for consumer feelings and profit maximization
Now I will tell you the whole process for your reference
Note: I have been a Ctrip user for nearly 8 years, and I hereby declare that I will no longer use Ctrip
I stayed in a hotel of similar price in Jiuzhaigou, with a better location, good service, and good hygiene, which ruled out the reason that the hotel is in the mountainous area with many mosquitoes during the rainy season
Original TextTranslation provided by Google