Bellevue Syrene

Bellevue Syrene Reviews

Bellevue Syrene

Piazza della Vittoria, 5, Sorrento, Campania, 80067, ItalyView Hotel Details
Bellevue Syrene
Bellevue SyreneBellevue SyreneBellevue Syrene
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Bellevue Syrene Guest Reviews

4.7/5
Amazing
43 review
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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Positive reviews(41)
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Negative reviews(2)
Guest User
Superior Room with Courtyard View Non smoking
Stayed in Sep 2022
Couples
1 review
5.0/5
Outstanding
Posted on Sep 9, 2022
The hotel was AMAZING. Everyone was so helpful, patient and kind to us. They went above and beyond for my husband and I. The rooms were BEAUTIFUL and they were very accommodating. The location was perfect and we could walk to everything we needed.
6/8
Gerry Kang
Superior Room with Courtyard View Non smoking
Stayed in Dec 2023
Couples
24 review
5.0/5
Outstanding
Posted on Jan 3, 2024
If you're staying in Sorrento, Bellevue Syrene is your best choice. The wonderful view and friendly Servine impressed our couple. Valet parking is a paid service.
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Anonymous User
Classic Room with Sea View Non smoking
Stayed in Apr 2023
Couples
10 review
5.0/5
Outstanding
Posted on May 2, 2023
Gorgeous facility, great services. Best hotel in Sorrento
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JeffEB
Stayed in Jul 2024
Family
5.0/5
Outstanding
Posted on Jul 26, 2024
007 would drift his Aston Martin through the lemon lined streets of Sorrento to once again evade Spectre, slide to a stop off Via Maria Grande and sweep Daniela Bianchi up the fabulous pergola walk to the sun-filled art galley, aka, Reception. Claudio Napolitano would instinctively know Bond's every exacting, secret agent requirement and with the snap of his fingers, Martinis (shaken, not stirred) would appear with a smile from his impossibly well trained staff of international professionals. Sorrento's own haute couture of guest accommodations! My wife and I recently enjoyed a week of extraordinary luxury and Italian warmth with Claudio, manager, and his extraordinary staff at the Bellvue Syrene, May 2024. Our daughter's recent wedding (she proclaimed as a 16 year old she would be married nowhere but Sorrento!) spanned 5 days and gave us the opportunity to live the Bellvue Syrene experience in depth! We also stayed at the fine Grand Hotel Excelsior Vittoria, but we will call the Bellvue our "home" for all future visits! The Bellvue Syrene's website presents the hotel in all its extraordinary charm; click it and enjoy the AWESOME! Last, having dined across Sorrento, the extraordinary breakfast on the terrace decorated with authentic Pompeiian art and architecture, the Coastal Bar for that mandatory afternoon Bellini and the fabulously managed Pergola Restaurant, all perched on the cliffs above the Gulf of Naples were our all the top of our "best of the best" list for Sorrento dining. You really must visit experience the time honored convergence of kindness, personality, art, warmth and luxury that is a "moment of timelessness" at the Bellvue Syrene. James Bond would. Jeff Brand & Shirley Sawai Rancho Santa Fe, CA
Response from Property: Dear Mr. Brand and Mrs. Sawai, I really thank you for your very nice Review of your Experience with Us. It is great to image James Bond walking through our pathway under our plants of glycine while our Barman makes his Vodka Martini shaken, not stirred! We have not yet welcomed Mr. Bond at Bellevue Syrene but for sure we had a lot of great and nice Guests like You! It's really nice reading your feedback and understand that your stay at Bellevue Syrene met your expectations and left great memories of Us and Sorrento. We really hope to welcome you back soon in your Sorrentina Home! Best Regards Claudio
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 29, 2024
The service was exemplary but not ostentatious; low-key luxury atmosphere. The staff were exceptionally congenial and helpful. The setting is amazing. We were impressed by their minimal use of plastics -- glass, cardboard, metal, and ceramic where ever possible.
Guest User
Stayed in Sep 2024
Travel with friends
5.0/5
Outstanding
Posted on Sep 24, 2024
Wonderful location, right on the water. Our room had a balcony overlooking the sea and straight into Napoli in the distance. The room was spacious enough, although opening two large suitcases is problematic. Amenities included wine and soft drinks until 8:00 pm. Room amenities were a plenty. Staff were friendly and attentive. There’s plenty to pf restaurants and shopping all walking distance. The only draw back is there are lots and lots of steps that you have to navigate though out the hotel.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 19, 2024
My wife and I have stayed at the Bellevue Syrene since the year 2000 and did so again in June 2024 as well as in September. We were as delighted as ever with everything about this wonderful hotel. We were not surprised to learn that it has been awarded two Michelin stars for Hospitality. The staff have always been both warm and professional and admirably complement the tasteful luxury of the fascinating variety in the hotel's decorative appointments. Our room's balcony afforded magnificent views across the Bay of Naples to Mount Vesuvius and our room was 'made up' as many as four times in a single day. Most recently, on our departure - and as we had a late flight - a room was made available to us at no extra cost so that we could rest before travelling - my wife and I are 75 and 81 respectively so this courtesy was particularly welcome. We are already keenly anticipating returning again in June 2025 and regard the Bellevue, quite literally, as our 'second home'.
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 19, 2024
This hotel is as close to perfection as you can get. From the moment you step on the property the staff bend over backwards to make sure you have everything you need. Antonino was amazing for arranging a car service as well as dinner reservations for us. The property is stunning with the most breathtaking views. We had the most beautiful suite that was the highlight of our vacation. We will definitely be back!
Guest User
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Sep 15, 2024
Apart from this being a beautiful hotel in an ideal location, the experience is made exceptional by the amazing front of house team. Especially their enthusiasm to ensure we had a great time, and we did! Thank you all for helping us to celebrate our 25th wedding anniversary. Special mention for Sofia, Vanessa, Eduardo, Francesco and Guiseppe. Hope to see you again soon. One constructive suggestion for management is to add an alternative, casual, dining option for the evenings.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 15, 2024
Absolutely stunning hotel in a prime location in Sorrento. Walking distance to all the main areas of Sorrento and very close to the lifts which will take you down to the ferry terminal for day trips. Our room was lovely- clean and simple with a beautiful balcony overlooking the ocean. Breakfast each day was served on the terrace with ocean views and a pianist! A magical place to stay.
Guest User
Stayed in Sep 2024
Other
5.0/5
Outstanding
Posted on Sep 9, 2024
This hotel was amazing, our room was beautiful, and our stay was perfect. The staff was so friendly and they really went above and beyond! The amenities (especially breakfast and the all day snacks) were excellent. I wish I could live at the Syrene!
Thee_ABm
Stayed in Sep 2024
Family
2.0/5
Posted on Sep 5, 2024
The hotel location is fantastic, they have a complementary beach beds which I believe is needed in Sorrento. However, I stayed in a normal sea view room and the room was not worth the price at all. It was extremely cheap style for a room worth 900 euros. The tiles are disgusting and the furniture is old and the service is bad. I had to upgrade to a junior suite to have better furniture toilet and room size. Even that is still not worth the price. I’ve stayed in plenty of 5* hotels at this rate however I was expecting something higher. There is also no kettle for hot water to make a cup of tea at night when I paid 1500€ a night for a suite. I had to order room service every night and paid them 20€ for tea ! They also missed out on turn down service once which was frustrating as well. The staff are amazing , they are generous. I would definetly visit the hotel and Sorrento again. But not for this price.
Response from Property: Dear The_ABm, thank you for taking time to share the feedback regarding your stay at Bellevue Syrene. We are pleased in reading that you appreciated the strategical location in the Heart of Sorrento and that you took advantage of our Guest Exclusive Beach Club that allows to the clients to enjoy sea days directly from the Historical Abode. We are sorry in reading that the first room you had did not meet your expectations and that the floor style did not meet your preference. Every room is completely different due to the historical origin of the Abode, and everyone has some special features like different masterpieces, different colors, different furnishing, different locations. We did not know that your room move was due to an unsatisfactory reason. If we were informed regarding that, for sure we would have found a solution without any upsell. We are pleased to inform you that we are providing all the hotel rooms with new kettle equipment, we are sorry if you did not find these yet. Regarding the Room Service you paid, after further investigations it was referred to a normal room service not connected directly to hot water or té, I am sorry if during the check-out process this was not clear. For the Turn Down service, we do this to all the rooms, it can happen that in case of Do not Disturb sign, the maid does not do the service. In this case the reception is always at disposal to send new towels and any equipment needed. Normally we inform the Guests when them come back in the evening. I am sorry If we missed out to do this. I really thank you for the note regarding our Team. We trust the the Human Power makes the very most part of our Hospitality. We strive every day to offer to our valuable Guests the best service and Memorable Moments, thank you for appreciating this. We hope to have the pleasure to welcome you back in the future, I am more than confident that you will change your perception regarding our Abode and our Services. Thank you for having chosen Us. Best Regards
Travel59849696154
Stayed in Aug 2024
Couples
5.0/5
Outstanding
Posted on Aug 26, 2024
An absolute dream of a hotel, staff so incredibly helpful and friendly, stunning location, immaculately maintained, wonderful rooms, amazing breakfast, small but good gym, a gorgeous collection of objects and art, terraces that make you never want to move. Cannot recommend the place more
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 24, 2024
Saw loads of reviews of this place and put it on our list to visit! We stopped for just a drink, the cocktails were delicious and looked lovely, they cost around €20 each which we thought was a fair considering the service, snacks and the view. The views were stunning, and the hotel pool is just below the drinks balcony. Lovely staff and great snacks came with the drinks. We stopped around 3pm with no reservation and were sat down right away, lovely spot.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Aug 22, 2024
We have just returned from 11 nights at the Bellevue Syrene and it is favourite place on Earth.We have now been there 23 times. The Hotel is stunning but it is the staff who are outstanding.They are so friendly and helpful and we look forward to returning next year.