ASTON properties in South Jakarta

I stayed for two nights. Unfortunately, the room was extremely dim and smell of smoke, even though I had specifically requested a non-smoking room. It seemed like they tried to mask the smoke with air freshener, but the combination made it worse. Although it was supposed to be a non-smoking floor, there were ashtrays provided in the room and near the lift, which directly contradicts the no-smoking policy. To add to the discomfort, I found two baby cockroaches in my room — surprising and unpleasant, especially considering the room was on the 18th floor. The only redeeming part of my stay was the excellent customer service — the staff were friendly and helpful throughout.

My room was opd and not maintained so well.  The air conditioning is old, noise and not working properly.  The A/C remote controller has a damaged display.  The toilet was dirty with many Brown dirty presence almost on every corner.  The shower curtain is old, durty and not nice.  Shower head is old, durty and not working well.  Not all electric wall plugs are working.  Sofa is with stains.  Bed mattress very used.  Breakfast is good.  I am nit satisfied even if the location is good and brand is famous