Arum Octaviani Hadi Mulyono
The hotel is located right in front of the Blok M market area, a busy location with many vehicles often parked directly in front. To access the market, you’ll likely need to maneuver your way through tightly packed cars and motorbikes.
Cleanliness is fairly acceptable.
However, the toilet in the lobby was out of service during my stay. When I asked, the staff directed me to use the toilets at either the Gramedia Bookstore or Kopi Oey restaurant next door — which was quite inconvenient.
The restaurant itself is not part of the main hotel building. Guests have to walk to Kopi Oey for breakfast or other meals. While the semi-open design of the restaurant was initially fine, I had an unpleasant experience when two guests were smoking during breakfast. It really affected my dining experience and left a negative impression.
I stayed on the second floor, and unfortunately, both the Wi-Fi and cellular connection were poor. This was especially frustrating as I was traveling for work and needed stable internet for online meetings.
The elevator is noticeably slower compared to other Fave hotels I’ve stayed in.
There were also some minor disappointments:
No tissue was provided in the room.
My request for an extra bathmat was denied — something I’ve never experienced at other Fave properties.
Lastly, my friend accidentally broke a glass, and we were charged IDR 20,000 for it. While I understand the charge, a little more flexibility or understanding would have been appreciated.
Overall, I found the location too hectic, the amenities lacking, and the service not quite up to par. Sadly, I don’t see myself booking this hotel again.
