Ascott Kuningan Jakarta

Location: The hotel's prime location offers direct access to Lotte Mall, making dining and shopping convenient. It's situated near many attractions and is especially favorable for business travelers due to its proximity to key areas in Jakarta.(based on 36 reviews)

The good: The huge rooms , samsung tv with seamless connection and fast internet speed allowing multiple devices. The bath tub and direct access to mall. The staff are so friendly, as they greet and have a nice smile or small talk. Very good english so no issue for communication. Easy to have taxi as they have bluebird taxi on standby. The bad : The breakfast food was disappointing for family with kid so we did not go back after first day. For business traveller who needs a bite and go, it will suffice. Not for long-term stay. The ascott reward point system was bad - it was a week after we check out.. i finally sign up but don't see my stay, so i email and hope that support team can have this first past reservation added. During stay, I had to let plumbing come in to fix an issue with a leak for lower floor - amazingly it happen when we have not even used the bath tub. The fix took an hour plus. Request happen at 4 pm and we are at home. Swimming pool (1.2metre for adult pool) is okay for kids - at least a toddler pool but no slides. Conclusion: Enjoy the hotel access to shopping mall, availability of large food choices on delivery app and posh feeling - so will still recommend.

This is excellent hotel such as good service with kindness all the time!