Fraser Place Setiabudi, Jakarta

Fraser Place Setiabudi, Jakarta Reviews

Fraser Place Setiabudi, Jakarta

Kec, Jl. Setiabudi Selatan Raya No.2 Kel.Karet, RT.18/RW.2, Karet Kuningan, Setiabudi, South Jakarta, Jakarta, Special Capital Region of Jakarta, 12920, IndonesiaView Hotel Details
Fraser Place Setiabudi, Jakarta
Fraser Place Setiabudi, JakartaFraser Place Setiabudi, JakartaFraser Place Setiabudi, Jakarta
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Guest Reviews of Fraser Place Setiabudi, Jakarta

9.3/10
Great
46 review
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(46)
Positive reviews(27)
Reviews with photos/video(6)
Awesome stay(4)
Negative reviews(1)
Jemyhuang
2 Bedroom Premier King
Stayed in Aug 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Nov 1, 2025
Very happy to stay here! Staff very welcome . And the room so cozy , my room have good city view
Response from Property: Dear Mr. Jemy,Thank you for your perfect rating and kind feedback. We are delighted to hear that you had an enjoyable stay at Fraser Place Setiabudi Jakarta and appreciated the warm welcome from our staff as well as the comfort and city view of your room.Your positive comments mean a lot to us and serve as great motivation for our team to continue delivering exceptional hospitality. We look forward to welcoming you back again soon for another wonderful stay.Best Regards,Rizal H. SultoniGeneral Manager
McNadia
Executive Two-Bedroom King
Stayed in Mar 2024
Family
17 review
9.0/10
Great
Posted on May 5, 2024
Serviced apartment with spacious room, strategic location and suitable for family gathering
Response from Property: Dear Mr/s McNadia,Thank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager
Guest User
1 Bedroom Premier
Stayed in Apr 2025
Couple
3 review
10/10
Outstanding
Posted on May 18, 2025
Excellent hotel apartments.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you very much for your positive review. We are delighted that you were satisfied with the serviced apartments at Fraser Place Setiabudi Jakarta. We look forward to welcoming you again soon and wish you a comfortable stay on each and every visit. Best regards, Rizal H. Saltoni General Manager Fraser Place Setiabudi Jakarta
Mac’s
1 Bedroom Premier
Stayed in Mar 2024
Business traveler
8 review
7.0/10
Posted on Apr 26, 2024
Towel are worn out and due for change. Not so clean as well. Consider a better laundry service for towel.
Response from Property: Dear Mr/s. Marka,Thank you for taking the time to share your feedback. We are sorry to hear that the towels did not meet your expectations and were not as clean as they should be. Please accept our sincere apologies for this oversight.We appreciate your suggestion regarding the laundry service for our towels. Rest assured, we will address this issue with our housekeeping and laundry teams to ensure that we provide fresh and clean towels to all our guests.Your feedback is invaluable in helping us improve our services. We hope to have the opportunity to welcome you back and provide you with a better experience in the future.Warm regards,Rizal H. SultoniGeneral Manager
Guest User
1 Bedroom Premier
Stayed in Jul 2025
Family
7 review
10/10
Outstanding
Posted on Sep 14, 2025
Good service
Response from Property: Dear Guest,Thank you for your kind feedback. We are delighted to hear that you appreciated our service and look forward to welcoming you back to Fraser Place Setiabudi Jakarta.Best Regards,Rizal H. SultoniGeneral Manager
Guest User
Two-Bedroom Executive Twin
Stayed in Feb 2024
Family
4 review
9.5/10
Amazing
Posted on Mar 31, 2024
We had wonderful stay and kids love the pool and playground a lot!
Response from Property: Dear valued guest,Thank you for choosing Fraser Place Setiabudi Jakarta for your recent stay! We are delighted to hear that you had a wonderful experience with us and that the kids thoroughly enjoyed our pool and playground facilities. Your feedback is truly appreciated, and we hope to welcome you back for another memorable stay soon!Warm regards,Rizal H. SultoniGeneral Manager
Digamber Naswa
2 Bedroom Premier King
Stayed in Mar 2025
Business traveler
2 review
9.0/10
Great
Posted on May 4, 2025
Good place
Response from Property: Dear Mr. Digamber Naswa,Thank you for your kind words and for taking the time to share your experience. We're delighted to know that you found Fraser Place Setiabudi Jakarta to be a good place to stay.Your positive impression means a great deal to us, and it motivates our team to continue delivering warm hospitality and a comfortable environment for all our guests. Should your travels bring you back to Jakarta, we would be honoured to welcome you again and make your next stay even more memorable.Warm regards,Rizal H. SultoniGeneral Manager
Guest User
1 Bedroom Executive
Stayed in Jul 2023
Business traveler
7 review
9.5/10
Amazing
Posted on Sep 29, 2023
Room is very big with provide washing machine and dryer. The location just behind setiabudi one.
Response from Property: Dear Valued Guest, Thank you for taking the time out to submit a review of the property. I am glad to know that you enjoyed your stay and liked our location and facilities. We are indeed literally in the heart of the city with easy access and convenient public transport. We do hope to see you again sometime soon. If I can be of any assistance for future visits, do please let me know. Sincerely, Rizal H. SultoniGeneral Manager
Charlie1
1 Bedroom Premier
Stayed in Apr 2023
Business traveler
6 review
10/10
Outstanding
Posted on Jul 6, 2023
Big room in the area and very reasonable. Easy access to city center.
Response from Property: Dear Mr. Charlie, What a wonderful review and thank you for taking the time and effort to write this here. We don't know when we will see you again, but wanted you to know that you will always have a home here at Fraser Place Setiabudi Jakarta, should your travels bring you back to this wonderful city again. Sincerely, Rizal H. Sultoni General Manager
Kola123
1 Bedroom Executive
Stayed in Dec 2023
Family
11 review
10/10
Outstanding
Posted on Mar 3, 2024
Nice apartment.
Response from Property: Dear Mr/s. Kola,Thank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager
Guest User
1 Bedroom Executive
Stayed in Jul 2023
Couple
10 review
10/10
Outstanding
Posted on Oct 7, 2023
Great place in jakarta
Response from Property: Dear Mr. Ahmad Mohamad, Thank you for taking the time out to submit a review of the property. I am glad to know that you enjoyed your stay and liked our location and amenities. We are indeed literally in the heart of the city with easy access and convenient public transport. We do hope to see you again sometime soon. If I can be of any assistance for future visits, do please let me know. Sincerely, Rizal H. SultoniGeneral Manager
Guest User
2 Bedroom Executive King
Stayed in Apr 2025
Traveling with friends
1 review
10/10
Outstanding
Posted on May 10, 2025
It was a special stay through you at a special price - thank you
Original textTranslated by Google
Response from Property: Dear Guest, Thank you very much for sharing your experience with us. We are delighted to hear that your stay was excellent, especially with the special offer you received from us. Your satisfaction is our greatest pursuit, and your positive feedback motivates us to continue providing the highest levels of service and comfort to our valued guests. We look forward to welcoming you back to Fraser Place Setiabudi Jakarta in the near future. Sincerely, Rizal H. Soltuny General Manager
Guest User
1 Bedroom Premier
Stayed in Jun 2025
Business traveler
2 review
10/10
Outstanding
Posted on Sep 1, 2025
Clean, spacious and conveniently located
Original textTranslated by Google
Response from Property: Dear Mr. Yosuke,Thank you for sharing your kind feedback. We are pleased to know you enjoyed our clean, spacious apartments and convenient location. We look forward to welcoming you back to Fraser Place Setiabudi Jakarta.Best Regards,Rizal H. SultoniGeneral Manager
Anonymous User
1 Bedroom Premier
Stayed in Mar 2025
Business traveler
5 review
10/10
Outstanding
Posted on May 1, 2025
Very good value for money, the best choice nearby
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Fraser Place Setiabudi Jakarta and taking the time to leave your review. We are very happy to know that you are satisfied with our value for money and location. It is our great honor to be your preferred place to stay in the vicinity. We look forward to welcoming you again in the near future! Sincerely, Rizal H. Sultoni General Manager
Guest User
1 Bedroom Executive
Stayed in Apr 2024
Family
4 review
5.5/10
Posted on Jun 1, 2024
When we first arrived and checked in, the room's AC was broken and we were moved to another room, when we moved it turned out that the room we got had a dirty floor and the spray was also dirty, then the towels were also a bit yellow and smelled bad. After 2 nights there, my child and I looked itchy and red because the mattress was dirty We have stayed at the Fraser before, but everything was clean and there were no complaints, but this time it was different.
Original textTranslated by Google
Response from Property: Dear Mr. Ferry Kurniawan, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced during your stay at Fraser Place Setiabudi Jakarta. We are very sorry to hear about the issues with the air conditioning, room cleanliness, the condition of the bed linen, and the towels. These do not reflect our standard of service. We have taken steps to rectify these issues with our housekeeping and maintenance teams. Regarding the inconvenience you and your child experienced, we are working to investigate the cause and ensure this does not happen again in the future. We understand that this experience did not meet your expectations, especially after previous positive experiences. Once again, we apologize for the inconvenience and appreciate your understanding. We look forward to welcoming you back to Fraser Place Setiabudi Jakarta and providing you with an even better experience. Best regards, Rizal H. Sultoni General Manager