5 Maritime Walk, Southampton, SO14 3TL, United KingdomView hotel details
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Guest Reviews of Harbour Hotel & Spa Southampton
8.7/10
Very good
118 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.8
Amenities8.5
Service8.4
Cleanliness9.0
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All reviews(118)
Positive reviews(20)
Reviews with photos/video(6)
Negative reviews(1)
Guest User
Standard Double Room
Stayed in Apr 2026
Couple
1 reviews
7.5/10
Posted on May 28, 2026
This hotel has shocking customer service. We had no AC and the TV didn’t work. Not what you would expect from a £250 night stay. Would not recommend and will not stay again.
I gave Customer Service over 2 days to respond and nothing.
Avoid!!!
Blaise Diedhiou
King Room with Balcony
Stayed in Nov 2025
Business traveler
10 reviews
9.0/10
Great
Posted on Jan 6, 2026
Lovely stay. Great customer service!
Great location!
Spacious balcony!
Nickio
Accessible Double Room
Stayed in Nov 2023
Traveling with friends
1 reviews
10/10
Outstanding
Posted on Jan 5, 2024
Nice hotel
Guest User
Accessible Double Room
Stayed in Oct 2023
Solo traveler
3 reviews
10/10
Outstanding
Posted on Nov 29, 2023
Tremendous!
GioiaJ
Studio, 1 King Bed, Balcony, Marina View
Stayed in Jan 2026
Traveling with friends
7 reviews
7.5/10
Posted on Mar 16, 2026
The service was terrible; typing out complaints was too much trouble, and I wouldn't be coming back.
But I have to say, this supposedly star-rated hotel's room phone was unusable—get lost... I don't know what that means.
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Guest User
Standard Double Room
Stayed in May 2025
Business traveler
9 reviews
10/10
Outstanding
Posted on Jun 5, 2025
Very good, very nice hotel, the only one in Southampton with complete facilities, excellent location and good service attitude, the others are just average
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Guest User
Standard Double Room
Stayed in Aug 2025
Family
7 reviews
9.5/10
Amazing
Posted on Sep 24, 2025
The environment is nice, and the service is also good.
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Guest User
Studio, 1 King Bed, Balcony, Marina View
Stayed in Oct 2025
Traveling with friends
10 reviews
10/10
Outstanding
Posted on Nov 6, 2025
Very good, nice environment
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Anonymous User
Standard Twin Room
Stayed in May 2024
Traveling with friends
60 reviews
10/10
Outstanding
Posted on Jun 20, 2024
The hotel is great and the seafood restaurant on the first floor is also very good
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Meishiyuanyiliuda
Standard Double Room
Stayed in Mar 2024
Couple
14 reviews
10/10
Outstanding
Posted on May 14, 2024
The number one hotel in Southampton, nothing to complain about in the area.
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Guest User
King Room with Balcony
Stayed in Jun 2024
Family
49 reviews
3.0/10
Posted on Oct 3, 2024
It may be a good hotel in Nan'an, but the facilities and breakfast hygiene are a little worse. It seems that the deposit has not been refunded. I have not contacted the hotel yet.
The room has a view of the yacht harbor. It is recommended that the room with a view of the Atlantic Ocean has a better view. Please tell the front desk.
There are motorcycles in the street in the early morning. The bar downstairs is quite noisy. Be prepared. Breakfast is on the sixth floor. You can see a good view. There is not much to see in the small town of Southampton. I do not recommend staying in this city. I recommend staying next door. Portsmouth.